EDUCATING YOUR CLIENTS’ In a perfect world, we would start the treatment and the next time they come in there would be less hair, then the next time less and the next time less and so on… until all the hair is gone. And we have seen that happen many times. We have also seen some clients come with a large amount of hair that may show reduction over the first 3 treatments and then large amounts of untreated hair will cycle in for the next few, looking like nothing is happening, but it is. Make sure you take a picture before starting an Epilfree Treatment for the first time and then take a picture each time they come in for their treatments. Make an album for each client in your phone, so that you have a history of exactly what transpired during their treatments. Sometimes you will find that the hair is ¾ gone and then the next time they come, it looks like it did when they started. And the next 3 times looks like nothing is changing. The point is WE DON‘T KNOW WHAT TO EXPECT, EVERYONE IS DIFFERENT . If you have an expectation about the number of treatments needed, you have already made your first mistake. The most important thing that you need to realize is, that patience is the factor here. You must set a mindset of your own, to patiently wait for the hair to come out of the Telogen Phase for you to treat it. We recommend doing treatments between 4 and 6 weeks, because that is when you are going to have the most Anagen hair. If you can treat between 4 and 6 weeks anywhere on the body, the average amount of treatments is 10-12 and what you should say to your clients’ is to just count on 12 treatments OR MORE . “Count on seeing me for over a year” and tell them how you are going to get to know each other in that year and that you might even become best friends so it's not so bad. So you are making a commitment to them and they are making a commitment to you. None of us have control over how much hair is going to rotate in during that Anagen Phase. It is important that you understand this concept. The only thing we have control of is doing a really good treatment. We have no control over this, we DO have control over giving our clients a great treatment following all of the protocols. Any hair that you treat that is in the Anagen Phase is NEVER going to grow back again, if you and your client follow all the protocols. The only hair you are going to see from treatment to treatment is untreated hair. In you position as a professional, I can‘t stress enough how important it is to have the right mindset and convey that vibe to your client. This is the key to a successful Permanent Hair Removal business, understanding how it works and making sure your clients understand it, because an educated client is your best marketing tool. There isn’t anything better. If your client understands this, they are going to tell every single person they know about it. It is new, fresh information that is interesting. They will be the best marketing tool you could ever have!!
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