and downs that are inevitable in running any business over a number of years to the point where it is profitable and sellable as an ongoing concern today. We mention ‘leadership’ specifically, as generally there are very good ‘managers’ in the business but leadership is a different concept. A manager is a different type of person that is excellent at their day-to- day job but they are generally working under an X-Factor Leader that has provided the context for their role. Most often, X-Factor type leaders will not work under other X-Factor leaders (not for very long anyway) so the fact managers have been in place for a significant period often demonstrates they are not this type of personality. Often, the current managers could be mentored into X-Factor leadership type people, but this would require a process and people from outside the company over a period of time and for the right type of person. It is not just something that just automatically happens any more than someone becoming a star football striker just because they have played on the team for a few years when the star striker leaves. As an example, during the Covid period, a manager who was well trained in how to run the business in a certain way might have come to a standstill when the regular customer activity dried up. However, X-Factor leaders were often able to completely pivot their company to survive or even take advantage of the situation the pandemic caused. Many did this effortlessly and came out the other side stronger. Many businesses that did not have an X-Factor leader continued operating and managing as they were and slowly shrunk out of existence. This debunks the idea a good ‘management team’ alone can somehow drive and grow a business long-term just by doing the same things. It takes an X-Factor leader to drive constant change, adaptation and growth.
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