EMPATHY INTERVIEWS

GENERAL MANAGERS

Ask them the following three questions: 3. What L&D programs would you like to see in the Regional Catalogue facilitated by the Reg. Dir of L&D from SLIM Dubai?

Team building workshop was very good this year, We can continue to do the same next year. Only feedback is that after the workshop the follow up is lacking. This can be improved to make it effective. Change Management, Tactile Planning, Trends in Hospitality,

Personality Development & Social Etiquette and Public Speaking Workshop Team Bonding Workshop for L3 and high potential L4. Team Dynamics for L1-2. Facilitation related to Digitization Advanced strategic leadership program for senior managers Leadership programs for L1 - 3 Emotional Intelligence for Leaders Brand immersion for GM Our Brand 1) Service Culture based on the Shangri-La brand characteristics 2) Refresher on the Shangri-La brand immersion 3) Project Efficiency Reinforce Core Values, Leadership, Social Media

High level leadership program for Excom around working together and team building. Also some further developmental program for level two around managing people and managing business and people through change. 1. Leadership Empowerment 2. Emotional Intelligence

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