EMPATHY INTERVIEWS

DIRECTORS OF HUMAN RESOURCES

Ask them the following three questions: 3. What L&D programs would you like to see in the Regional Catalogue facilitated by the Reg. Dir of L&D from SLIM Dubai?

Cultural awareness program to understand the Middle east / Arabic culture which will benefit our colleagues to serve our local and Arabic guests, keeping in mind of the cultural aspect. "1. A few of the programs from the Regional Learning Director viz. (7 habits, Emotional Intelligence)" Evolution of affordable Luxury , Mentoring for Level 1 & Level 2, Team bonding Strategic Thinking and Business Planning as well as the follow up session of Team Bonding Emerging leader program for L2 and L3 to provide support to the hotel facilitators "*Team Bonding Workshop for all Levels (Strenghts Finder)*Effective Powerpoint Design Workshop (This can also be supported by an outside company with ""presentation skills training"" for proper addressing and expressing oneself as leaders)" More department specific programs such as Luxury Immersion / Reservation program Decision making for high potential L4 colleagues; Strategic Thinking; Strategy Planning and Execution More online training, Developing operational SOPs, Train -the-Trainer "Commercial Programs for Leaders at L1 and L2.Focus on developing people: Programs designed for leaders at all level to prepare them for the next role." "1) Seven habits of highly effective people2) Luxury Immersion Program Season 23) Shangri-La Brand Immersion Season 24) The Art of leveraging Customer Excellence" Leadership programs for L4 colleagues.

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