Additionally, in alignment with the credit union mission to expand access to safe and affordable financial services, we proudly implemented BankOn in 2024. This initiative ensures individuals in underserved communities have access to low-cost, no-overdraft banking options, helping them build stronger financial foundations. By offering accounts that meet BankOn’s national certification standards, we are breaking down barriers to traditional banking and reinforcing our mission to provide financial inclusion, empowerment, and long-term success for our membership. Furthering our dedication to financial inclusion and expanding access to credit, we also partnered with Upstart in 2024 to enhance our inclusive lending efforts. This partnership allows UNCLE to leverage AI-driven underwriting technology to responsibly extend credit to more individuals, including those who may not qualify through traditional lending models. By embracing data-driven solutions, we are creating more opportunities for our members to achieve their financial goals while UNCLE maintains a strong, well-managed loan portfolio. To support our continued growth in operational excellence and member experience, we expanded our leadership team in 2024 by adding three new executive roles: Vice Presidents of Administration, Mortgage Operations, and Digital Experience. These strategic additions bring specialized expertise to key credit union areas, allowing UNCLE to streamline internal operations, enhance mortgage services, drive digital transformation and data management initiatives. As we move forward into 2025, UNCLE remains focused on our commitment to modernized efficiencies, financial inclusion, and delivering exceptional service to our members. With a strong leadership team, strategic partnerships, and a focus on digital transformations, we are well-positioned to expand our reach, enhance financial opportunities, and strengthen the communities we serve. We look forward to building upon this momentum, ensuring all of our members have access to the resources and support they need to achieve lasting financial success throughout their lives.
PRESIDENT AND CEO REPORT
Harold Roundtree President and Chief Executive Officer
Commitment to our Members. In recent years, UNCLE has navigated an evolving financial landscape with confidence and innovation, ensuring our members and surrounding communities receive the financial services, access, and resources they need to thrive. In 2024, UNCLE consistently prioritized our membership through expanded share and lending opportunities, digital transformation and strategic growth. These initiatives have greatly strengthened our ability to serve, empower, and build financial security for our members. As part of our dedication to enhancing member value, we introduced the UNCLE Membership Rewards Program, designed to recognize and reward members for their loyalty and engagement. This program allows members to earn cash back and other added benefits based on their relationship with the credit union, reinforcing our mission to provide meaningful financial solutions. UNCLE Membership Rewards strengthens our commitment to ensuring every interaction with our credit union adds value to our members’ financial well-being. Driven by our commitment to prioritizing speed, security, and convenience in financial transactions, in 2024 we also implemented FedNow Receive, allowing members to receive payments instantly, 24/7, 365 days a year. This advancement ensures funds from payroll, government benefits, and person-to-person transfers are available in real time, eliminating delays and giving members greater control over their finances. By embracing modern payment solutions, we continue to position UNCLE as a leader in providing faster, more reliable banking experiences to empower our members in an increasingly digital world.
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