FUTURE OF PAYROLL REPORT
Payroll software
The research showed that payroll software tends to be a long term investment. 83% of respondents stated that they have had their software in place for more than two years. Breaking that down further, 58% have had their software for five years or more and 27% for over ten years. When asked if looking to replace their software, 27% of respondents indicated that they were looking to change providers within the next couple of years. When analysing this further, it was surprising that of those looking to change, 50% were satisfied with their current software and 39% had had their current software in place for less than five years. Where this was the case, the reasons indicated for moving were to keep up to date with technology, and comments were made regarding integration with other systems to achieve business performance efficiencies.
How is your software hosted? When asked if their software was hosted on premise or in the cloud, the split was 60% on premise and 40% in the cloud. The majority of respondents (53%) who had their software hosted in the cloud implemented their current solution less than five years ago and were either satisfied or extremely satisfied with their software (70%). This compared with 66% of respondents who had implemented their on premise solution more than five years ago and 77% were either satisfied or extremely satisfied with their solution. This split is not likely to change over the coming years, as 73% of respondents indicated that they are not looking to change software within the next two years. This profile did not change depending on hosting solution or the length of time the current solution had been in place.
39% host in the cloud
60% host on premise
Payroll insight and the future of payroll survey 2017
Answered: 465 Skipped: 142 How effective does technology enable you to be? It is encouraging that 79% of respondents have stated that the software enables them to be slightly, or a lot, more effective. This profile does not change depending on the hosting solution.
Q40 Does the technology you use enable you to
Whilst this posts a positive picture, the CIPP recognises opportunities for more efficiencies within payroll departments and businesses when this is analysed against other results. For example, 50% of respondents have indicated that there is poor or no integration with their HR system and 56% stated that there is poor or no integration with their finance system. If business process reviews were to take place, and requirements scoped for system integration, businesses would be able to realise improvements in effectiveness and efficiencies. As payroll professionals believe that their systems are enabling them to be more effective they may not have taken the initiative, until now, to look for further improvements.
A lot less A lot less effective effective e7.74% (36) 7 7 3
Slightly less Slightly less effective effective t eeffective iv 12.90% (60) 1 912.90% (60) 1 9
7.74% (36) 7.74% (
A lot more
A lot more effective effective e39.14% (182) 3
12.90% (60)
39.14% (182)
Slightly more Slightly more effective effective e40.22% (187) 4 .
ANSWER CHOICES
RESPONSES
40.22% (187) 40.22%
A lot more effective (1) In addition, respondents stated that poor and inflexible systems were the biggest technological issues facing their payroll department at the moment. The CIPP urges those payroll professionals who are dissatisfied with the software to discu s their issues with their providers to establish solutions and find process efficiencies. Slightly more effective (2) Slightly less effective (3) A lot less effective (4)
39.14%
40.22%
12.90%
7.74%
TOTAL
BASIC STATISTICS
Minimum 1.00
Maximum 4.00
Median 2.00
Mean 1.89
Standar 0.90
14
CIPP AND WORKDAY
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