Debrief - Certified HR Practitioner

No matter what function in the organization you are associated with, you are always connected to people. It is for this reason that understanding of HR is extremely important. Gone are the days when HR used to be treated like a support function. HR today, is a highly strategic function.

debrief – certified hr practitioner

COMMON PEOPLE MANAGEMENT ISSUES

IMPORTANCE OF PEOPLE MANAGEMENT SKILLS

FALL IN PRODUCTIVITY

TO KEEP PEOPLE MOTIVATED

INCREASED ATTRITION

TO ENSURE GROWTH AND DEVELOPMENT

COPING WITH CHANGE

PROBLEMS IN HIRING

TO ALIGN INDIVIDUAL GOALS TO ORGANIZATION GOALS

EMPLOYEE PERSONALITY CLASHES

ABOUT ATYAASAA Atyaasaa Consulting Private Limited is resolute on meeting the needs of human resources, through behavioral processes, training, counseling, coaching and management consulting. It is on a Mission of “Awakening Human & Business Excellence”. Its transformational processes facilitate unleash innate energies ensuing superior performance and productivity, both in individuals and organizations. “Atyaasaa” Vision is, to remain a leading & niche human resource training, counseling and consulting organization offering quality services through quality people. Atyaasaa is thus partnering with top brands at a National & International level in their mission of holistic growth.

For further details: Write to us at: info@atyaasaa.com Call us on: (91-20) 25896445 Visit us at: www.atyaasaa.com

debrief – certified hr practitioner

JOB ANALYSIS

CARRYING OUT A JOB ANALYSIS HELPS YOU DEVELOP A JOB

DESCRIPTION AND A JOB SPECIFICATION TO HELP THE

ORGANIZATION FIND THE RIGHT CANDIDATE.

CONDUCTING BEHAVIOURAL INTERVIEWS You need to conduct behavioural interviews to get the ‘right’ hire. The chances of attrition increase when your hire possesses competencies of a higher level than required for the job. The candidate chosen does not get any challenging tasks. He feels his job is getting complacent and goes out in search of better opportunities.

JOB Y – HIGHER LEVEL OF COMPETENCIES

BEST HIRE FOR JOB X

COMPETENCIES HELD BY PERSON 1

THE CANDIDATE WITH A HIGHER LEVEL OF COMPETENCY REQUIRES A HIGHER POSITION

JOB X – MEDIUM LEVEL OF COMPETENCIES

THIS IS THE DESIRED GAP NEEDED WHILE HIRING A NEW RECRUIT

RIGHT HIRE FOR JOB X

COMPETENCIES HELD BY PERSON 2

THROUGH BEHAVIOURAL INTERVIEWS, GET INSIGHTS INTO…

ATTITUDE

PERSONALITY

BEHAVIOURAL INTERVIEWS

ASPIRATION

PASSION

BACKGROUND

JOB COMPATIBILITY

debrief – certified hr practitioner

ERRORS OF INTERVIEWING

INTUITION/FEELINGS – BASED ON FEELINGS OF THE INTERVIEWER

HALO EFFECT – BASED ON FAVOURABLE FIRST IMPRESSIONS

DEVIL’S HORN EFFECT – BASED ON UNFAVOURABLE FIRST IMPRESSIONS

STEREOTYPING – BASED ON POPULAR BELIEFS ABOUT SPECIFIC SOCIAL GROUPS

CONTRAST EFFECT – BASED ON RELATIVE COMPARISON

SIMILAR-TO-ME EFFECT – BASED ON SIMILARITY OF TRAITS

LEARNINGS FROM THE MULTIMEDIA TOOL } Past behaviour is the key indicator of the future behaviour } Use your gut feeling for the selection of the questions not the selection itself } BI may not be absolute but its more reliable } Review all information about your job } Based on skill/competency information, frame questions for each competency } Give the candidate time to answer; don’t let the silence be awkward } Ask rapport building questions } Discuss the job role } Take notes and explain why you are doing so } Ask open ended questions } Maintain control } Ask for contrary evidence to positively or negatively evaluate the candidate } Finally, make a fair assessment

TEAM BUILDING I I

SUCCEEDING TOGETHER

WORKING TOGETHER

SHARING

VISUALIZING

COMING TOGETHER

debrief – certified hr practitioner

INTERNAL MOTIVATORS OF THE TEAM MEMBERS HR as well as non-HR managers must tap into the employees intrinsic motivators. These are more impactful than extrinsic motivators, which take the form of salary, incentives, recognition, etc. The following are the intrinsic motivators:

LEADING A TEAM

SENSE OF ACCOMPLISHMENT

NURTURING CREATIVITY

BUILDING RELATIONSHIPS

FAMILY

ENHANCED LEARNING

CHALLENGING TASKS

DEALING WITH DISCIPLINARY ISSUES...

ENSURES ADHERENCE TO CODE OF CONDUCT

HELPS MAINTAIN ETHICAL BEHAVIOUR

CREATES AN ENVIRONMENT OF HARMONY

PROMOTES FAIR AND SOUND JUDGEMENT IN CASE OF GRIEVANCES

BALANCE SCORE CARD

THE BALANCED SCORECARD HELPS TO SET THE GOALS FOR THE ORGANIZATION. THIS IS A COMPREHENSIVE GOAL SETTING PROCESS.

THE GOALS ARE FURTHER PERCOLATED TO THE DIFFERENT DEPARTMENTS THROUGHOUT THE ORGANIZATION.

THE FINAL MOTIVE IS TO GET THE INDIVIDUALS’ TO ALIGN TO THESE GOALS. THIS MARKS THE PERFECT SYNCHRONIZATION OF ORGANIZATIONAL GOALS AND INDIVIDUAL OBJECTIVES.

debrief – certified hr practitioner

PERFORMANCE MANAGEMENT CYCLE – IN A NUTSHELL

MANAGING PERFORMANCE

PLANNING PERFORMANCE

REVIEWING PERFORMANCE

REWARDING PERFORMANCE

EFFECTIVE FEEDBACK

TO THE INDIVIDUAL } HELPS INDIVIDUALS TO UNDERSTAND HOW OTHERS PERCEIVE THEM } UNCOVER BLIND SPOTS } QUANTIFIABLE DATA ON SOFT SKILLS

TO THE TEAM } INCREASE COMMUNICATION } HIGHER LEVELS OF TRUST } BETTER TEAM ENVIRONMENT } SUPPORTS TEAMWORK } INCREASED TEAM EFFECTIVENESS

TO THE ORGANIZATION } REINFORCE CORPORATE CULTURE BY LINKING SURVEY ITEMS TO ORGANIZATIONAL LEADERSHIP, COMPETENCIES AND COMPANY VALUES } BETTER CAREER DEVELOPMENT FOR EMPLOYEES } PROMOTE FROM WITHIN } IMPROVES CUSTOMER SERVICE BY INVOLVING THEM } CONDUCT RELEVANT TRAINING

While giving a feedback...

FEEDFORWARD - START

NEGATIVE FEEDBACK - STOP

POSITIVE FEEDBACK - CONTINUE

debrief – certified hr practitioner

METHODS OF LEARNING AND DEVELOPMENT

TRAINING

COACHING

FEEDFORWARD AND FEEDBACK

MENTORING

COUNSELLING

How to develop your people?

Give feedback

}

Effectively mentor and coach

}

} Invest in development only when it’s meaningful

} Select an appropriate sample to develop

BEING THE COACH

Be quick to adapt to change

The manager is transforming from just directing to effectively helping and guiding.

Coaching is one of the surest way to develop your people to achieve superlative performance.

WHEN YOU ENCOUNTER CHANGE...

BE QUICK TO ADAPT TO CHANGE

PERCOLATE CHANGE EFFECTIVELY THROUGHOUT THE ORGANIZATION

COMMUNICATE THE CHANGE

ACCEPT CHANGE FOR ORGANIZATIONAL GROWTH

debrief – certified hr practitioner

UNDERSTANDING EMOTIONAL QUOTIENT People may be aware or unaware of their emotions. It is extremely essential that we as humans emote and do not suppress our inner selves. Emotions are a part of our being and need to be expressed. Being proficient in emotional quotient helps you in your personal as well as professional life. As a leader, you need to transform the emotion of being overwhelmed to being thoughtful and positive.

EMOTIONAL QUOTIENT

SELF CONSCIOUSNESS – BE AWARE OF YOURSELF

SELF CORRECTION – LEVERAGE EMOTIONS TO YOUR ADVANTAGE

AUTO INSPIRATION – BE SELF MOTIVATED TO ACHIEVE BEST RESULTS

UNDERSTANDING OTHERS – BE EMPATHETIC NOT SYMPATHETIC

RELATIONSHIP MANAGEMENT – BE AWARE OF HOW RELATIONSHIPS MATTER

For further details: Write to us at: info@atyaasaa.com

Call us on: (91-20) 25896445

Visit us at: www.atyaasaa.com

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