Yankee Home Improvement - January-February 2019

JAN/FEB 2019


OUR COMPANY’S MISSION Honoring Our Employees and Continuing to Give Back

A t Yankee Home Improvement, we often cite the story of Eddie Rickenbacker. A World War I soldier, Eddie found himself marooned on a raft. Upon his rescue and survival, Eddie dedicated his life to giving back and helping others. There’s more to the harrowing, remarkable story and life of Eddie, and I encourage readers to research him. His photo is actually up on one of our walls! Eddie’s motivation to help others became a cornerstone of our business. Readers will remember the numerous organizations Yankee has become involved with, as relayed in the last edition of our newsletter. Throughout the holidays, we hosted a food drive for Lorraine’s Soup Kitchen, offering donors a 10 percent discount on our services. We want to say a special word of thanks to so many of you who helped make that a success! We were also sponsors of the Safe Passage Hot Chocolate Run in Northampton; we helped 9-year-old Tiernan carry on his mission to the homeless with Hartford Bags of Love; and I also was just added to the board of directors for Harmony House of Western Massachusetts. Each of these organizations provides valuable service to our communities. I’m proud of the work and assistance we can offer not only through our services but also though community engagement. In 2018 our amazing customers and employees were a big part of that spirit of generosity through their own volunteering and contributions. Together again this year, we will continue to help others while also recognizing our employees who give so much of themselves. For 2019, we have created a display near the entrance to our offices that features employees who have made remarkable contributions to our company as well as the community that we serve. These team members embody the Yankee Home Spirit of dedication to others. The first name added to the wall is Dennis O’Connor. Dennis was named Employee of the Year for 2018. This worthy designation was a surprise to the often humble but hardworking Dennis. His photo is now proudly displayed on this wall. Some

employees may not even realize Dennis works here because he comes in so early and works hard all day in the field, inspecting our finished product for up to five years after we complete it. (This service is offered to all our customers.) He’s been with Yankee for eight years, and I’ve never heard him complain once. Additionally, Dennis is often requested by clients, year after year! His connection to clients and expertise make him a valuable part of our team. Another employee who has made his way onto this wall is Adam Dusza from our sales team. Adam was named salesperson of the month in November, which earned him a $500 bonus. But he didn’t want the money. Instead, Adam wanted us to donate the $500 to Lorraine’s Soup Kitchen. We were astonished and so proud! It’s one thing when a company donates $500 to an organization, but it’s a completely different act of selflessness when one person donates that large of a sum, especially with money that was gifted to them. I’m honored to employ people like Adam and Dennis, and I know there are plenty of other employees here doing good for our community. At our annual holiday party in 2018, we honored our hardworking employees and gave away a cruise as a token of appreciation for everyone’s work. Our Director of Employee Happiness, Brie Underwood, was the lucky recipient, and her excitement brought so much joy to us. So, we thought, “What could be better than this?” Well, we decided to step up our game for 2019, and we’re offering to take our whole team on vacation! We have goals to complete in order to make this happen. But the dedication, compassion, and support of both our customers in the community and the people we help through various organizations make it all worth it. We’re proud to work with each member of our team, and we cannot wait to see how they take our mission to the next level in 2019.

World War I soldier, Eddie Rickenbacker

2018 Employee of the Year Dennis O’Connor

Adam Dusza donating $500 to Lorraine’s Soup Kitchen

Yankee Home Holiday Party 2018

–Ger Ronan

(413) 320-4994 1


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