Overview As Kuwait advances its “New Kuwait 2035” agenda, the Ministry of Communications (MOC) is modernizing postal services to support national competitiveness, e-commerce growth, and improved citizen experience. The transition toward a digitally enabled postal ecosystem, including home delivery, real-time tracking, AI-driven operations, and integration with unified government platforms such as Sahel. This requires scalable systems and data-driven service management. A comprehensive digital transformation, supported by regulatory modernization and public–private partnerships, will enhance service quality, operational efficiency, and transparency, positioning Kuwait’s postal services as a modern, reliable, and future-ready national infrastructure.
TheKuwait Ministry of Communication's postal services
Building a Smart, Citizen-Centric Postal Ecosystem
The Kuwait Ministry of Communications (MOC) - Postal Services oversees the regulation, operation, and modernization of postal and delivery services across the State of Kuwait. As part of the national Vision 2035 agenda, MOC is driving the transformation of postal services into a digitally enabled and commercially sustainable sector that supports citizens, businesses, and the e-commerce economy.
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