TheKuwait Ministry of Communication's postal services Building a Smart, Citizen-Centric Postal Ecosystem
SAP Solution Capabilities An end-to-end framework that supports the modernization of postal operations, enabling seamless parcel processing, home delivery, regulatory compliance, and integration with national e-government platforms such as Sahel. AI-driven logistics and service management capabilities that optimize routing, automate inquiry classification, and provide real- time tracking and visibility across postal and delivery networks. Advanced analytics and unified data models that strengthen regulatory oversight, improve service performance monitoring, and support the transition toward a commercially operated Kuwait Post Company.
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