Transforming Into A Digital Government Government on all levels has a timeless mandate: to provide services, protect society, and make the economy prosper. This mandate will not change, but the role of government is expanding and adapting to face new world challenges. The Kuwait Vision 2035 sets out a vision to meet these new world challenges by accelerating digitally enabled change. The Government of Kuwait is transitioning from being a provider of services to a digital enabler. Where smarter services and service delivery models will focus government on outcomes and blur traditional industry lines. Executives in government and commercial industries know the world has changed. Research shows 90% of CEOs believe the digital economy will have a major impact on their industry, but less than 15% are funding and executing on a plan. Citizens and businesses are expecting more and more from government, but the digital maturity and readiness of public agencies on all levels are generally even weaker and lagging behind leading private companies. All government stakeholders expect a new type of experience: one that is frictionless, where work and collaboration are seamless, people and process are intertwined, with interconnected services where technology is intuitive and easy to use and where challenges are drivers for new innovations and breakthrough solutions.
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