Our Carer Pledge Carers as equal partners
We will ensure that the role you play as a carer is valued by all staff and will make sure that we respect, listen to and understand carers and what they do. We will identify carers as early as possible. Supporting carers We will inform you as a carer of your right to an assessment under the Care Act 2014 and the Children and Families Act 2014, providing information about the range of support and advice services available to you. We recognise the importance of your needs being met and will support you to have breaks away from the ward when you need them. Young carers We will ensure that we involve young carers and will work to support you and recognise the valuable role you play in the health of our patients. Sharing information With the relevant consent obtained, we will provide information that is timely, appropriate and accessible. We will involve you in decision making while respecting the need for confidentiality. Having a voice We will ensure that carers are involved in the planning and delivery of our services, are listened to and involved. Discharge We will include you appropriately in discharge planning and provide information regarding care and medication.
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