SERC Title Page

Spring Compliance Seminar

Spring Compliance Seminar Agenda Brochure

March 6 - 7, 2018 Charlotte, NC / WebEx

Agenda

SERC is committed to providing training and non-binding guidance to industry stakeholders regarding emerging and revised Reliability Standards. However, compliance depends on a number of factors including the precise language of the Standard, the specific facts and circumstances, and the quality of evidence. The agenda allows time for Q&A after each presentation. Therefore, times listed may vary. WebEx begins at 9:30 a.m. (Eastern). Those who attend the entire seminar will receive a participation certificate. The certificate does not satisfy educational requirements such as NERC continuing education hours .

Agenda WebEx Logon 2018 Outreach

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Tuesday, March 6, 2018

7:30 a.m.

Continental Breakfast Visit with Registered Entity Forum Steering Committee Members

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

8:00 a.m.

Welcome / REF Session Introduction

8:15 a.m.

Registered Entity Forum (REF) REF Steering Committee Members Whether attending the seminar or not, registered entities may submit questions prior to the seminar to REF Steering Committee members at the email links below for discussion during the REF session. Brad Arnold barnold@ameren.com Ameren Missouri Scott Brame, PE scott.brame@ncemcs.com North Carolina Electric Membership Corporation Michael DeLoach michael.deloach@duke-energy.com Duke Energy John Gasstrom, PMP john.gasstrom@gasoc.com Georgia System Operations Corporation Eric Jebsen, PE eric.jebsen@exeloncorp.com Exelon Generation Sarah Snow ssnow@cooperativeenergy.com Cooperative Energy Bill Thigpen bill.thigpen@powersouth.com PowerSouth Energy Cooperative

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Agenda

Agenda WebEx Logon 2018 Outreach

9:15 a.m.

Break

* * * WebEx Begins * * *

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9:30 a.m.

Welcome WebEx Attendees

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

Brian Thumm, PE - SERC Senior Director of Compliance and Reliability Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring Bill Peterson, MBA, CISSP, CISM - SERC Manager, IT and Entity Assistance

9:35 a.m.

SERC Update

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

10:00 a.m.

REF Recap

Entity Assistance

10:15 a.m.

Entity Assistance 2018 Catalog

10:45 a.m.

Break

11:00 a.m.

EOP-004-3 Reporting Best Practice

Heath Martin, NCSO - SERC Compliance Auditor

Designing a Phishing Program

Scott McGough – Georgia System Operations Bulk Electric System Compliance Manager

11:30 a.m.

12:00 p.m.

Lunch

Self-Logging Lessons Learned

James McGrane - SERC Manager, Entity Assessment and Mitigation

1:00 p.m.

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Agenda

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1:20 p.m.

CIP Up / PEI Update

Cedric Williams, CISSP, GICSP - SERC PEI Program Manager

Extent of Condition

Scott Cameron, MBA - Entergy

1:40 p.m.

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Evaluation Experiences / Tips

Manager, NERC Compliance Monitoring & Assessments

2:10 p.m.

Break

Extent of Condition

Todd Beam - SERC

2:25 p.m.

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Expectations

Senior CIP Compliance Specialist

Transmission Owners with Local Control Centers

2:45 p.m.

SERC Staff

Harold Spiess, NCSO - Compliance Auditor Ken Lindler, PE - CIP Compliance Auditor

O&P

CIP

3:30 p.m.

Break

Registration Update

Fred Rains, PE, NCSO - SERC Coordinator, Certification and Registration

3:45 p.m.

SERC Standards Update

Barbara Marion, NCSO - SERC Compliance Auditor

4:30 p.m.

4:55 p.m.

Wrap-up

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

5:00 p.m.

Adjourn

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Agenda

Wednesday, March 7, 2018

Agenda WebEx Logon 2018 Outreach

7:30 a.m.

Continental Breakfast Visit with Registered Entity Forum Steering Committee Members

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

8:00 a.m.

Welcome / Antitrust

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

8: 05 a.m.

SERC Responses to REF Questions

SERC Staff

Jette S. Gebhart - FERC Acting Deputy Director Office of Energy Market Regulation

8:45 a.m.

FERC’s Grid Resilience Proceeding

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

9:15 a.m.

Break

ERO Enterprise Program Alignment

Howard Gugel, PE - NERC Senior Director of Standards and Education Patti Metro - NRECA Senior Grid Operations & Reliability Director

9:25 a.m.

NERC Standards Update

Howard Gugel, PE - NERC Senior Director of Standards and Education

9:45 a.m.

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Agenda

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10:15 a.m.

Audit Expectations

SERC Staff

O&P

Mike Kuhl, NCSO Supervisor of Operations and Planning Audits

CIP

Trey Brown, CISA

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CIP Compliance Auditor

11:15 a.m.

Final Q&A and wrap-up

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

12:00 p.m.

Adjourn

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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WebEx Logon

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The WebEx session will be recorded. The recording will be posted to the SERC website and will, therefore, become public.

Tuesday, March 6, 2018

WebEx Begins at 9:30 a.m. (Eastern)

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Join WebEx meeting Meeting number (access code): 711 113 715 Meeting password: SERC Join by phone: 1-408-792-6300 Call-in toll number (US/Canada)

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Wednesday, March 7, 2018

WebEx Begins at 8:00 a.m. (Eastern)

Join WebEx meeting Meeting number (access code): 710 191 508 Meeting password: SERC Join by phone: 1-408-792-6300 Call-in toll number (US/Canada)

Can't join the meeting? IMPORTANT NOTICE: Please note that this WebEx service allows audio and other information sent during the session to be recorded, which may be discoverable in a legal matter. By joining this session, you automatically consent to such recordings. If you do not consent to being recorded, discuss your concerns with the host or do not join the session.

Participants will be muted upon entry to eliminate background noise. Please send questions through the Chat feature. If your question is too lengthy to type, send a request through the Chat feature to be un-muted.

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2018 Outreach

Events Calendar and Upcoming Events (Located on SERC website under Outreach)

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Compliance Seminar Series Charlotte, NC / WebEx September 19 - 20, 2018

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CIP Compliance Seminar Fall Compliance Seminar

October 10 - 11, 2018

Outreach WebEx Series 2:00 p.m. to 4:00 p.m. (Eastern) May 21, 2018

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Open Forum Webinar Open Forum Webinar

July 30, 2018

System Operator Conference April 10-12, 2018

Greenville, SC Greenville, SC Chattanooga, TN Chattanooga, TN

May 1-3, 2018

September 11-13, 2018 September 25-27, 2018

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Antitrust • It is SERC’s policy and practice to obey the antitrust laws and to avoid all conduct that unreasonably restrains competition. This policy requires the avoidance of any conduct that violates, or which might appear to violate, the antitrust laws. • It is the responsibility of every SERC member, every SERC member employee who participates in SERC activities, and SERC staff personnel who may in any way affect SERC’s compliance with the antitrust laws to carry out this commitment . • Participants in SERC activities should refrain from the following prohibited discussions when acting in their capacity as participants in SERC activities: – Discussions involving pricing information, especially margin (profit) and internal cost – Discussions of a participant’s marketing strategies – Discussions regarding how customers and geographical areas are to be divided among competitors – Discussions concerning the exclusion of competitors from markets – Discussions concerning boycotting or group refusals to deal with competitors, vendors, or suppliers • Any other matters that do not clearly fall within these guidelines should be brought to the attention of the SERC office.

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Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Confidentiality Policy

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• Members of SERC committees may, in performing SERC functions, have to use information of a sensitive and commercial nature, including but not limited to that provided by SERC members and designated as “Confidential”, that SERC members customarily hold confidential and do not disclose publicly. • The SERC Confidentiality Agreement prohibits (i) the use of Confidential Information by Member Employees for other than SERC purposes and (ii) the disclosure of that information to any third party, unless disclosed to NERC pursuant to delegation agreement, or to a third party that has signed a Confidentiality Agreement with SERC. • If either you or your employer has not signed such an Agreement and/or your employer has not designated you as a Member Employee authorized to receive Confidential Information then you will not be given access to Confidential Information and you will be required to leave the meeting before any such information is disclosed, used, or discussed.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Standards of Conduct • The Federal Energy Regulatory Commission’s Standards of Conduct for transmission providers forbid a transmission provider from providing an undue preference or advantage to any person and require transmission providers to treat all customers in a not unduly discriminatory manner. • All participants in the SERC Identified Reliability Risk Team are expected to abide by the restrictions in the Standards of Conduct. • During any meetings, discussions, or other activities of the SERC Identified Reliability Risk Team, all participants should: – Refrain from disclosing non-public transmission function information, which includes any information related to day-to-day transmission operations and planning, such as transmission outages and constraints. – Refrain from discussing any non-public transmission customer-specific information. – If any non-public transmission function information or non-public customer information is disclosed during a SERC Identified Reliability Risk Team activity, the participants receiving that disclosure should not further disclose that information to any marketing function employees within their organizations or use any other person as a conduit to disclose such information.

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Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Acronyms

The master Acronym Reference Index is on the FAQ & Lessons Learned page of the SERC website under Outreach. It is updated following each outreach event.

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ACE ANSI ASQ AWG

Area Control Error

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

American National Standards Institute

American Society for Quality

(NERC) Alignment Working Group

BA

Balancing Authority (Function)

BAL BES

Resource and Demand Balancing (Family in NERC Reliability Standards)

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Bulk Electric System

BESNet BES Notification and Exceptions Tool (NERC tool) BOTCC (NERC) Board of Trustees Compliance Committee BPS Bulk Power System CCC (NERC) Compliance and Certification Committee CEA Compliance Enforcement Authority CFR

Coordinated Functional Registration (formerly Type 2 Joint Registration Organization “JRO”)

CIP

Critical Infrastructure Protection (Family in NERC Reliability Standards)

CIPC

Critical Infrastructure Protection Committee

CMEP Compliance Monitoring and Enforcement Program CMEP IP Compliance Monitoring and Enforcement Program Implementation Plan COM Communications (Family in NERC Reliability Standards) COP Compliance Oversight Plan CRM Customer Relationship Management

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Acronyms

DOE

Department of Energy

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DP DR

Distribution Provider (Function)

Data Request EACMS Electronic Access Control and/or Monitoring Systems EFT TM Enhanced File Transfer E-ISAC Electricity - Information Sharing and Analysis Center EMS Energy Management System EOC Extent-of-Condition EOP

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Emergency Operations Training (Family in NERC Reliability Standards)

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

ERO ESP FAC

Electric Reliability Organization Electronic Security Perimeter

Facilities, Design, Connections, and Maintenance (Family in NERC Reliability Standards)

FERC

Federal Energy Regulatory Commission

GO

Generator Owner (Function) Generator Operator (Function)

GOP GTC

Georgia Transmission Corporation Interchange Authority (Retired function)

IA

ICE

Internal Controls Evaluation

IERP

(NERC) Independent Experts’ Review Panel

IP

Implementation Plan

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Acronyms

IRA IRO

Inherent Risk Assessment

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Interconnection Reliability Operations and Coordination (Family in NERC Reliability Standards)

IROL ISME

Interconnection Reliability Operating Limit

Industry Subject Matter Expert Independent System Operator

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

ISO

IT

Information Technology

JRO

Joint Registration Organization (formerly Type 1 “JRO”)

kV

Kilovolts (1000 volts)

MRRE MVAR

Multi-Regional Registered Entity Mega Volt-ampere Reactive

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

MW

Megawatt

NCR NERC Compliance Registry NCSO NERC Certified System Operator NERC

North American Electric Reliability Corporation

NOPR

Notice of Proposed Rule Making

O&P OPC

Operations & Planning

Oglethorpe Power Corporation Planning Authority (Function) Physical Access Control System

PA

PACS

PCA

Protected Cyber Asset

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Acronyms

PEI

Protected Entity Information

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PGP PRC PSP RAS

Pretty Good Privacy (Encryption Software)

Protection and Control (Family in NERC Reliability Standards)

Physical Security Perimeter Remedial Action Scheme Reliability Coordinator (Function)

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

RC RE

Regional Entity (sometimes also used for Registered Entity)

REF

Registered Entity Forum Request for Information

RFI

RISC ROP

(NERC) Reliability Issues Steering Committee

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Rules of Procedure RSAW Reliability Standards Audit Worksheet RTO Regional Transmission Organization SCADA Supervisory Control and Data Acquisition SFTP Secure File Transfer Protocol SME Subject Matter Expert SPOC Single Point of Contact TFE Technical Feasibility Exception TO Transmission Owner (Function) TOP

Transmission Operator (Function) or Transmission Operations (Family in NERC Reliability Standards) Volt-ampere Reactive or Voltage and Reactive (Family in NERC Reliability Standards)

VAR

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Questions for SERC

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Topic

Email

• General inquiries / FAQ

Support@serc1.org

• Media inquiries • SERC Membership • SERC Committees • SERC Compliance & Committee Portal/Committee related issues • Compliance Seminar topic suggestions • Open Forum topic suggestions • Compliance monitoring methods: o Self-Certification o Self-Report submittals o Compliance data submittals • Enforcement and Mitigation o Mitigation Plan submittals • SERC Compliance & Committee Portal-Compliance related issues • Reliability Assessment data reporting

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

SERCComply@serc1.org

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

RAStaff@serc1.org

• Reliability Assessment forms • Annual Voting Rights • Reliability Data Reporting Portal • Industry Subject Matter Expert (ISME) Program

ISME@serc1.org

• Submitting an ISME application • Event Reporting

Reporting_Line_Sit@list-serc1.org

• Situational Awareness • Events Analysis

SAEA@serc1.org

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Registered Entity Forum

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If you have a question you would like to submit anonymously, you may do so by contacting one of the Registered Entity Forum Steering Committee members. Registered Entity Forum (REF) sessions are generally held during SERC seminars. However, REF Steering Committee members are gracious enough to assist registered entities within the SERC Region throughout the year. For your information, the REF is open to participation by all entities registered in the SERC Compliance Registry, regardless of membership status in SERC. The purpose of the REF is to promote compliance excellence, elevate the collective compliance culture, and strengthen reliability among all SERC Region registered entities. The REF is a self-directed forum that provides a safe harbor for registered entities to (1) exchange information, (2) share lessons learned, (3) discuss compliance issues of interest and importance, and (4) generate concerns and questions to be provided to SERC staff regarding compliance with SERC and NERC reliability rules, standards, and regulations. The REF Steering Committee is comprised of representatives from registered entities, and members are elected by the registered entities. Positions include representatives with both CIP and Operations and Planning expertise. If you would like to be on the committee, elections are held each November, and committee members serve a two-year term. REF Steering Committee members are prohibited from disclosing to SERC the names of registered entities whose concerns or questions are discussed with SERC staff members. Should you have questions or topics that you would like to discuss with them, please feel free to contact the committee members listed on the CIP or Operations and Planning links above. Responses to previously submitted questions are available on the SERC website under Outreach / FAQ & Lessons Learned . The REF Charter is posted to the SERC website under Outreach / Registered Entity Forum .

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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REF Steering Committee

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O&P Committee Member Brad Arnold Operational Compliance Manager Ameren Missouri barnold@Ameren.com

CIP Committee Member Jennifer Blair, CFE Compliance Specialist LG&E ad KU Energy, LLC jennifer.blair@lge-ku.com

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Scott Brame, PE Manager of Reliability Compliance North Carolina Electric Membership Corporation scott.brame@ncemcs.com

Michael DeLoach Manager of Compliance Assurance Duke Energy michael.deloach@duke-energy.com John Gasstrom, PMP Director, Compliance Georgia System Operations Corporation john.gasstrom@gasoc.com

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Sarah Snow Reliability Compliance Administrator Cooperative Energy ssnow@cooperativeenergy.com Bill Thigpen Supervisor of Compliance Support PowerSouth Energy Cooperative bill.thigpen@powersouth.com

Eric Jebsen, PE Senior Regulatory Engineer Exelon Generation eric.jebsen@exeloncorp.com

Allan Long, PE Manager of Regulatory Compliance Memphis Light, Gas and Water Division along@mlgw.org

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Brad Arnold

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Ameren Missouri Operational Compliance Manager

Brad Arnold has worked in Energy Management and Trading for Ameren Missouri for ten years. Mr. Arnold’s responsibilities have included Real-time Power Trading, Congestion Hedging Strategy and Execution, Load Forecasting, Long-term Energy Sales, Generation Offer Strategy, and Innovative Technology Implementation. In his current role, Mr. Arnold manages Ameren Missouri’s Energy Management and Trading Operational Compliance Program. Mr. Arnold has held elected leadership roles in the MISO stakeholder community, and is currently Ameren’s primary representative in the North American Generator Forum (NAGF.) Mr. Arnold participates in NERC, SERC, MISO, and industry groups and seminars to stay current on both ongoing and developing compliance issues.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Prior to joining Ameren, Mr. Arnold worked in Compliance at A.G. Edwards & Sons, Inc. and in Financial Operations at the Boeing Company.

Mr. Arnold has a B.S. in Finance from Missouri State University and an MBA from St. Louis University.

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Todd Beam

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SERC Reliability Corporation Senior Lead Compliance Specialist

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Todd Beam is the Senior Lead Compliance Specialist at SERC Reliability Corporation, a nonprofit corporation responsible for promoting and improving the reliability, adequacy, and critical infrastructure protection of the bulk power system in all or portions of 16 southeastern and central states. Todd works on the Entity Assessment and Mitigation team, which is responsible for conducting entity inherent risk assessments (IRA), internal controls evaluations (ICE), and providing registered entities a single point of contact for all noncompliance issues. Prior to joining SERC in February 2012, Todd was employed by Duke Energy Corporation in Charlotte, NC for 25 years where he worked in a variety of roles. His most recent role was for four years as the CIP Compliance Project Manager for BA/TOP and TO with a focus on transmission substations. Prior to that he spent seven years as the Supervisor of Routine Work and Outage Restoration and Management.

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Scott Brame, PE

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North Carolina Electric Membership Corporation Manager of Reliability Compliance

Scott Brame is currently the Manager of Reliability Compliance for North Carolina Electric Membership Corporation (NCEMC). Mr. Brame has over seven years of experience in the utility industry having worked in a broad range of operations and planning positions including Energy Operations, Transmission Resource Planning and Portfolio Management. Mr. Brame has spent the last four years in his current role, and is responsible for the overall NERC and regional compliance efforts for NCEMC and its 20 participating member cooperatives. To ensure that NERC and Regional Standards Requirements are continuously met, Mr. Brame leads a team of subject matter experts from the diverse fields of planning, operations and plant engineering; and he is the single point of contact for all compliance, audit and enforcement matters. Mr. Brame has successfully led NCEMC through two regional audits (SERC and ReliabilityFirst) by spearheading an effective documentation and internal controls system. He often participates with SERC and industry groups to provide comments during the Standards development process, and represents NCEMC as a member of the NERC registered ballot body. Mr. Brame has Bachelor of Science degrees in both Electrical and Computer Engineering from North Carolina State University and also holds a Masters of Business Administration degree from Campbell University. He is a licensed Professional Engineer (PE) in the state of North Carolina. To maintain his sharp compliance focus, Mr. Brame actively participates in several NERC, SERC and industry-sponsored seminars, conferences and workshops each year. His broad experience, willingness to listen to and share ideas, and overall cooperative spirit make Mr. Brame an excellent resource for the SERC REF Steering Committee, and has served as that committee’s Chair since 2016.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Trey Brown, CISA

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SERC Reliability Corporation CIP Compliance Auditor Tremayne “Trey” Brown joined SERC Reliability Corporation as a CIP Compliance Auditor in June of 2014. Mr. Brown has seventeen plus years of dedicated experience in the Information Technology (IT) and Engineering fields. He has in-depth knowledge of and a strong commitment to maintaining expertise in these areas. Previously, Trey served in various professional roles during his tenure at South Carolina Electric and Gas Company (SCE&G) headquartered in Cayce, South Carolina. These roles include: Technical Apprentice in Electric Meter Engineering/Development primarily focusing on the Automated Meter Reading (AMR) Project implementation; Infrastructure Technician- Lead in Corporate IT with expertise ranging from desktop/workstation support to Virtual Desktop Infrastructure implementation, and lastly, Power Supply Reliability Specialist – Critical Infrastructure Protection (CIP) in Electric Transmission.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Mr. Brown holds a Bachelor of Science degree in Integrated Information Technology (iIT) from the University of South Carolina and is currently pursuing a Bachelor of Science degree in Electrical Engineering. He is a “Certified Information Systems Auditor” (CISA), possesses several professional IT Certifications and a member of numerous organizations within the cyber-security community..

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Scott Cameron, MBA

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Entergy Manager, NERC Compliance Monitoring & Assessments

Scott Cameron is the Manager of Monitoring & Assessments for Entergy’s NERC Compliance Department. He is responsible for internal assessments and risks and controls testing of NERC requirements for all of Entergy’s operating companies. Scott also has oversight of the corrective action program for the company’s non-nuclear business units. His group is responsible for registrations, certifications, and reporting issues to SERC. Scott started this role in 2015. He has 14 years of experience with Entergy including leadership roles in engineering, quality assurance, and supply chain. Scott spent four years with South Texas Project Nuclear Operating Company where he was responsible for manufacturing oversight of major components for a new nuclear plant project. Before beginning his professional career, Scott served eight years in the U.S. Navy. He earned a BS in nuclear engineering at Rensselaer Polytechnic Institute during this time, and later received his MBA from Mississippi College. Scott lives in Vicksburg, Mississippi with his wife, and has three grown sons.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Todd Curl, NCSO

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SERC Reliability Corporation Senior Manager of Compliance Monitoring

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Todd is currently responsible for managing all areas of Compliance Monitoring (in both Operations & Planning and Critical Infrastructure Protection areas), and Registration & Certification activities. Previously he was Manager of Compliance Programs which included Registration & Certification, Compliance Investigations, and Compliance Outreach. Todd joined SERC as an O&P Compliance Auditor in 2010, with about 29 years in the electric utility industry. Before joining SERC, Todd was a Senior System Operator at Southern Company’s Power Coordination Center in Birmingham, Alabama. Primary responsibilities included providing real-time monitoring and control decisions and direction for the 24/7 operation of the Southern Company bulk power system balancing area. He also was responsible for various aspects of reliably operating the bulk power system in a coordinated manner with the four Operating Company transmission control centers, generation operations, and neighboring utilities. He worked with a team of NERC certified operators balancing generation with load, keeping the transmission system reliable, and ensuring correct interchange power flows with neighbors. Todd also spent 10 years on Southern Company’s energy trading floor as an Energy Coordinator, providing economic evaluation and negotiation of next-hour power sales and purchases, and arranged for scheduling of transactions in a real time 24/7 operation. Todd also spent 17 years with Georgia Power Company as a Transmission Operator in Atlanta, and a Substation Maintenance electrician.

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Todd has a Bachelor of Science degree in Business Administration, and an Executive Certificate in Organizational Leadership from the University of Notre Dame. Todd is also a NERC Certified System Operator with the Reliability Coordinator certification since 1999. Todd has also completed NERC Audit/Certification Team Leader and Compliance Investigation training, and is a member of the Institute of Internal Auditors.

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Michael DeLoach

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Duke Energy Manager of Compliance Assurance

Michael DeLoach has been actively managing NERC compliance for seven years at two different Registered Entities. Mr. DeLoach managed the central compliance team at American Electric Power, which included coverage of both the CIP and 693 Standards. In that capacity, Mr. DeLoach worked with multiple internal business units to ensure compliance on an ongoing basis. He also served as the primary interface to the Regional Entities. In his current role, which began in 2017, Mr. DeLoach manages the CIP Compliance Assurance Team at Duke Energy where he coordinates program-wide activities including, but not limited to, internal oversight. Prior to these assignments, Mr. DeLoach served in a number of assignments with progressive responsibilities in both Information Technology and in Distribution Engineering over his 26-year career. Mr. DeLoach earned a BS in Electrical Engineering from Clemson University and a MBA from Ohio University.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

25

John Gasstrom, PMP

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Georgia System Operations Corporation Director, Compliance

Mr. John Gasstrom has 27 years of electric industry experience, including work performed for EPRI through the High Voltage Transmission Research Center, 12 years with New York State Electric and Gas Corporation, and 15 years with Georgia System Operations Corporation (GSOC). He has been responsible for various portions of Operations and Compliance throughout his tenure, recently having been responsible for both the original implementation of CIP standards at GSOC, and subsequently the transition to versions 5/6 of the standards. Mr. Gasstrom is currently responsible for both CIP and O&P NERC Reliability Standards compliance at GSOC and has seven years of experience leading the teams responsible for reviewing and commenting on those standards. In addition to his NERC Reliability Standards experience, Mr. Gasstrom also has substantial operations experience. He has led projects to construct a Control Center, replace an Energy Management System, and implement a Meter Data Management System. For several years he had overall responsibility for GSOC’s Operations Technology and compliance with CIP standards. Mr. Gasstrom also actively participates in the North American Transmission Forum (NATF) Security Practices Group, Compliance Practices Group, and Operating Experience Group. He has participated in several NATF peer reviews, and was team lead for the Security Practices review at Dominion Power. Mr. Gasstrom regularly attends the NERC Compliance and Certification Committee (CCC) meetings, and actively participates in the ERO Monitoring Subcommittee (EROMS). He holds a BS in Electrical Engineering from Worcester Polytechnic Institute, an MBA in Technology Management from the University of Phoenix, and is a certified Project Management Professional (PMP).

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Howard Gugel, PE

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NERC Senior Director of Standards and Education

Howard Gugel is the Senior Director of Standards and Education for the North American Electric Reliability Corporation (NERC). In this role Mr. Gugel is responsible for directing all aspects of NERC’s continent-wide standards development process by providing oversight, guidance, and coordination of the timely development of technically excellent Reliability Standards to ensure an adequate level of reliability of the bulk power system. Previously, Mr. Gugel was the Director of Performance Analysis for NERC. His primary responsibility in that role was the development, maintenance, and analysis of reliability performance metrics, including those in NERC’s annual State of Reliability Report. This included analysis of various databases of transmission and generations outages to look for statistically significant trends. Prior to joining NERC, Mr. Gugel was with Progress Energy Florida in the roles of transmission area maintenance manager and transmission planning manager. His background also includes management experience in transmission operations and energy marketing.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Mr. Gugel received his BSEE and MSEE from the University of Missouri - Rolla, and is a licensed Professional Engineer in the state of Missouri.

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Eric Jebsen

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Exelon Generation Senior Regulatory Engineer

Mr. Eric Jebsen has almost 40 years of experience in the nuclear industry at utilities, equipment suppliers, and consultants. Mr. Jebsen’s experience includes:

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• Backup Compliance Contact for RF and SERC for Exelon Generation since 2010 • SERC Industry Subject Matter Expert (ISME) at GSOC CIP audit September 2017 • CIP Lead for SERC CIP audit of Exelon 2014 • Internal SME for CIP-NRC73.54 cyber security interface

• Group lead for BES Definition roll-out 2014 • Mock 693 audit of Calvert Cliffs station 2012 • SERC Data Collection Task Force contributor • Exelon Generation 2008-2010 Business Continuity Planning/Pandemic Planning Nuclear lead, including response to 2009 Swine Flu • Exelon Generation 2005-2008 Business Operations - responsible for annual business plans and monitoring generation fleet performance • Exelon Generation 1999-2005 Probabilistic Risk Analysis (PRA) Engineer at Quad Cities Station responsible for all manner of risk analysis to support operations, maintenance, and incident response; and served as Chair of the industry risk-informed maintenance committee • Duke Engineering 1998-1999 PRA and Fire Risk analysis for clients both national and international, including one month PRA training assignment in Saudi Arabia • PPL Corporation 1983-1998 various positions in Nuclear Fuels analysis, reactor core physics monitoring, PRA and Fire Risk analysis, including NRC Individual Plant Evaluation (IPE) and IPE for External Events, supporting the Susquehanna Station. • Babcock and Wilcox 1980-1983 field service engineer providing reactor startup and plant event analysis services to clients, generally in the Southeastern U.S. Mr. Jebsen received a BS in Nuclear Engineering at Purdue University, 1980, Cum Laude. He is a registered Professional Engineer in Pennsylvania. 28

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Mike Kuhl, NCSO

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SERC Reliability Corporation Supervisor of Operations & Planning Audits

Mike is Supervisor, Operations and Planning Compliance Audits for SERC Reliability Corporation and reports to the Senior Manager of Compliance Monitoring. Prior to joining SERC in January 2013, Mike worked at the Cincinnati Gas & Electric Company/Cinergy/Duke Energy for nearly 24 years. His responsibilities were primarily in the areas of electric generation and transmission electric system operations. Mike began his career during the construction and start-up phases of W.H. Zimmer Station, a 1,300 MW supercritical unit and the world's first nuclear-to-coal conversion project. Mike transitioned to control area operations in the mid-1990s, subsequently became a NERC-certified transmission system operator, and worked as a Control Area Coordinator. Mike then served as Project Manager of Cinergy's energy markets integration with the Midwest ISO. Several years before reliability standards became mandatory and enforceable, his job focus transitioned to NERC reliability standards compliance where he developed, implemented, and managed Cinergy’s and Duke's initial Reliability Standards Internal Compliance Programs.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Mike earned a B.S. in Chemistry from the University of Cincinnati.

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Jette Gebhart

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Federal Energy Regulatory Commission (FERC) Acting Deputy Director - Office of Energy Market Regulation

Jette Gebhart is the Acting Deputy Director of the Office of Energy Market Regulation.

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Prior to assuming that role, Ms. Gebhart served as Senior Legal Advisor in OEMR beginning in April 2015. She was co-chief of staff for Chairman Cheryl LaFleur in 2014-2015 and a legal and policy advisor in the LaFleur office from 2013-2014. She joined FERC in 2011 as an attorney in the Office of Enforcement, previously practiced energy law in Washington, D.C., and was a legislative assistant in the U.S. House of Representatives.

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Ms. Gebhart is a graduate of Wellesley College, summa cum laude, and the Georgetown University Law Center, cum laude.

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Ken Lindler, PE

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SERC Reliability Corporation CIP Compliance Auditor

Ken Lindler is a CIP Compliance Auditor in SERC Reliability Corporation, a nonprofit corporation responsible for promoting and improving the reliability, adequacy, and critical infrastructure protection of the bulk power system in all or portions of 16 southeastern and central states. He serves as a team member during spot checks and audits of compliance with NERC Reliability Standards in the SERC Region in the area of Critical Infrastructure Protection. Mr. Lindler is holds a Bachelors of Science in Computer Engineering from Clemson University and a MBA from Webster University. Mr. Lindler is a registered as a Professional Engineer and a Senior Member of IEEE. Mr. Lindler was employed by South Carolina Public Service Authority (Santee Cooper) from 1984 and 2008. During his employment with Santee Cooper, Mr. Lindler was involved in Power Supply with responsibility in the corporate Energy Management System. Mr. Lindler also had responsibilities in Design Engineering and Performance Services. Following his career at Santee Cooper, Mr. Lindler took a position with SCANA- VC Summer Nuclear Station between 2008 and 2012. While employed with SCANA VC Summer, Mr. Lindler was responsible for the Plant Process Computer System. Mr. Lindler joined SERC in 2012.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Barbara Marion, NCSO

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SERC Reliability Corporation Compliance Auditor

Barbara is currently an O&P auditor in the Compliance Department where she works with the Audit Team, Audit Team Lead (ATL), and Manager in the performance of audits with Registered Entities. She participates in audits in the assessment of risk to appropriately scope compliance of the O&P Reliability Standards.

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Before joining SERC, Barbara had a brief stint as a Compliance Advisor at MISO in Carmel, Indiana, where she participated in all aspects of O&P and CIP Audits for assessment of Reliability Standards.

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Prior to MISO, she worked at ITC Holdings in Novi, Michigan where she started as a Transmission System Coordinator, becoming NERC certified as a Reliability Coordinator (RC). She later became a Senior Compliance Analyst and was primarily responsible for internal auditing of both O&P and CIP standards to ensure compliance. She also monitored regulatory activities for NERC and the RRO to provide the company with awareness of changes in the regulatory environment. In addition, she developed training materials and presentations to communicate compliance related information across multiple departments and operating companies. As a NERC certified RC, she also assisted the Operation staff in producing, developing, and documenting processes and procedures required to demonstrate compliance with Reliability Standards.

Barbara also spent 10 years at DTE Energy in Detroit, Michigan where she was a Substation Operator prior to becoming a Regional System Supervisor. In the Operations Control Room, she directed and coordinated the operation of the electrical distribution system, including switching, protective tagging, and service restoration. She also provided work direction and supervision to all personnel involved in the dispatching process of operating and maintaining the distribution and sub-transmission system.

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Heath Martin, NCSO

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SERC Reliability Corporation Compliance Auditor Heath joined SERC in September of 2012. Prior to joining SERC Heath worked for Entergy for eighteen years and Southwest Power Pool for four years. Heath began his career with Gulf States Utilities in Baton Rouge, LA. Starting in field services and progressing to distribution operations. He was responsible for supporting roughly 300 linemen/servicemen and 600K customers in South Louisiana. He started his Bulk Electric System career in 2000 in the Entergy System Operation Center in Pine Bluff, AR and transferred to the Entergy Energy Management Organization in The Woodlands, TX in 2006. Heath is NERC Certified and currently holds an NERC RC Certification. While at SPP Heath was the Supervisor of the SPP RC Southern Region and Tariff Administration for the Independent Coordinator of Transmission Entergy (ICTE). His primary focus was to ensure reliable operation of the BES within the Southern Region of SPP. His Supervisor responsibilities included SPP Member support and managing operational staff to assure the Operators training and job task qualifications supported reliable operation of the bulk electric system. Other duties included coordinating with Registered Entities within the RC footprint so problematic transmission and generation outages could be safely mitigated. Heath also worked closely with the SPP RTO internal compliance group and operational support staff to make sure NERC standard updates were properly implemented within the affected operational areas. Heath was also a member of the NERC RCWG/ORS.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Here is a list of NERC registered functions Heath has performed during his Operational Career: DP, LSE, PSE, BA, TO, TOP, TSP, GO, GOP, and RC.

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Scott McGough Georgia System Operations Corporation Bulk Electric System Compliance Manager

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Scott McGough has more than 10 years electric industry experience as a program manager developing and implementing compliance programs. He pioneered Oglethorpe Power Corporation’s (OPC) GO and GOP compliance program. Now at GSOC, Scott directs program enhancements for TOP related compliance activities. He is currently GSOC’s FERC 693 compliance manager and serves a support role in GSOC’s CIP compliance program. In addition, Scott participates closely with Trade Associations, NERC and the North American Transmission Forum. Scott holds a Bachelor of Science degree from Oklahoma State University.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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James McGrane

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SERC Reliability Corporation Manager, Entity Assessment and Mitigation

James McGrane is the Manager, Entity Assessment and Mitigation at SERC Reliability Corporation. In that role, Mr. McGrane supervises the Entity Assessment and Mitigation team, which is responsible for assessing the scope and risk of possible noncompliance, reviewing and accepting Mitigation Plans, and conducting Inherent Risk Assessments. Mr. McGrane was previously the Managing Counsel - Enforcement at SERC from June 2014 to September 2017. Prior to joining SERC in May 2011, Mr. McGrane worked as a litigation attorney at Bromberg & Sunstein LLP, a Boston law firm specializing in intellectual property, and an attorney and policy analyst at the Association of Private Sector Colleges and Universities, a trade association in Washington, DC.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Mr. McGrane received a Bachelor of Arts in political science from Yale University and a Juris Doctor degree from Boston University.

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