CHART at the QSR Evolution & FSR NextGen Conference
Rachel Richal (left) of Buffalo Wild Wings - Inspire Brands shares an eye-opener during the Engaging and Retaining Talent in a High-Turnover Industry panel: “If it’s hard to train, it’s hard to execute.”
The third year of this conference saw CHART members in the spotlight, tapped for their hospitality training expertise.
A panel of CHART experts present Onboarding to Everboarding: (left to right) Ashley Helkenn of Bonchon, Corban Nichols of Piada Italian Street Food, Lisa Holloway, Matthew Steele of Wienerschnitzel, and moderator Dr. Felicia White, Ed.D. of Falcon Holdings Management.
Tiffany Perez (left) of Salata shares what she’s learned around Becoming a Best QSR Brand to Work For: “Create a environment of culture, transparency, and trust.”
CHART President Kelly McCutcheon of Whataburger moderates the Women in Restaurant Leadership State of the Union panel.
A Legacy of Caring: Community Service in Redondo Beach
CHART held not one, but two service events in Redondo Beach to kick off our conference in August.
We partnered with the South Bay Parkland Conservancy to help maintain the Greenbelt for the native plants and butterflies. This is a fancy way of saying pulling weeds! Check out Elisa Cain with all those bags of weeds! At the same time, we partnered with T.A.P. Into the Possibilities to make 100+ gift baskets for children experiencing homelessness.
Thank you to Elisa Cain of the National Restaurant Association and CHART President-Elect Dr. Jen Belk White of General Hotels Corporation for coordinating these impactful events to give back to our host community.
Virtual Competency Workshop Online This Fall -Free for CHART Members
Trainer Track: Participant Management
October 14 & 21, 2025 3:00 pm – 5:00 pm ET Register: chart.org > Trainer Development and Events > Training Competencies FREE for CHART Members; enter the discount code MEMBER-COMP at checkout. $149 for non-members. Space is limited and sessions will not be recorded. Please only register if you are confident that you can attend both workshop sessions.
Master Facilitator Jody Huls, CHT Director of Field Training Buffalo Wild Wings
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