Ask Alex!
Housing Service Advisor Alex is part of our Property Team. He also works closely with the Customer Services Team, who are also responsible for responding to maintenance and repair requests. If you’ve called us to report maintenance in the last year, chances are you have spoken with Alex!
What do you like most about working at HCSA? Community. I’m happy to work in a place where I’m surrounded by people; co-workers and residents alike. With so many residences surrounding our office plus plenty of events, there are so many great opportunities to put faces to names and get to know everyone. What is your best maintenance tip for residents, especially coming into warm weather? Checking for water leaks. With less rain around, it’s the perfect time to check for leaks around the property.
Here’s what to look for: • puddles appearing on the ground without rain or watering • unusually long patches of grass compared to the rest of the lawn • wet patches appearing in cement or pavers. If you notice any of this, call the maintenance line and we’ll send a plumber out to investigate. Although we’ve had a lot of rain this year, I believe it’s every Australian’s responsibility to look after our water. How did you come to work at HCSA? I have come from utilities, most recently with SA Water in the financial hardship department. It was great providing support with such a vital resource, so when an opportunity came up to work in housing, I jumped at it. What is more vital than housing? What do you like to do when you aren’t working? I have a 1-year old puppy who keeps me very busy when I’m not working. She loves going for lots of walks, and meeting people and other puppies along the way...she also goes bananas for a schmacko!
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