DAVID COTTINGHAM AI IMPLEMENTATION
To prevent a complicated and heterogeneous software infrastructure that’s tricky to manage, a key step is prioritising an optimised fibre network model. An example of this is a digital twin built specifically for the network. A completely integrated network management strategy provides operators with a strong foundation, enabling them to fully leverage the advantages of emerging AI and ML technologies, when they choose to invest in them. PREPARING FOR EMERGING TECHNOLOGIES There are several factors telecom operators should consider when preparing for AI and ML implementation. To prioritise data quality throughout the process, the following steps should be taken: 1. Conduct a Data Quality Audit: This involves reviewing the current state of network data to identify factors that could compromise operations. By evaluating data sources and verifying their accuracy, operators can assess how data flows through the network and pinpoint the areas in need of improvement. This audit helps to clean up existing data and establish a baseline for future data quality initiatives. As a result, operators’ decisions are based on reliable, actionable information. 2. Invest in Integrated Documentation Systems: Transitioning to an integrated documentation system means that operators can streamline their network management process rather than relying on disconnected tools and spreadsheets. Integrated solutions enable seamless tracking of network assets, configurations,
long-term success of network data management. Reliable partners provide the tools and expertise needed to handle high-quality network data. Operators should look for software vendors who specialise in solutions tailored to the specific needs of fibre networks. They are also adaptable to upcoming challenges and technologies. By selecting vendors with a proven track record, operators can ensure that their network management system evolves with industry demands, staying ahead of competitors.
solutions. When choosing vendors, telecoms operators should also look for partners that offer comprehensive training, ongoing technical support, and regular updates. Partnering with vendors who value these ongoing support services will have a long-term positive impact on AI implementation and business growth. CHANGE MANAGEMENT FOR AI IMPLEMENTATION For AI implementation, effective change management can be the key to seamless integration. Proper training facilitated by management equips employees with the necessary skills to work with new technology, boosting their confidence and overall productivity. Meanwhile ongoing support fosters a collaborative environment and addresses any individual challenges that might arise. It’s also important to consider the value of incremental implementation, as this allows employees to gradually adapt, minimising overall disruption and facilitating a deeper understanding of the technology’s benefits. Employee resistance is a key factor to account for, and engaging employees early, addressing concerns, and showcasing the value of new technologies to their roles can help reduce fear and encourage acceptance. Telecoms operators can prepare their networks for AI, ML, and other emerging technologies by prioritising network data quality. A strong data foundation enhances current operations and allows operators to fully leverage AI’s potential when the time comes, potentially putting them ahead of competitors. Making strategic investments in network data quality today lays the groundwork for sustainable growth and future technological progress.
5. Focus on Incremental Improvements: Rather than
opting for expensive and high-risk overhauls, operators should prioritise incremental improvements to their network data quality. This method allows continuous enhancements to occur without interrupting ongoing operations. Through smaller updates, operators can track progress, resolve emerging issues, and reduce the risks linked to major changes. Incremental improvements are more cost-effective as they provide greater control over the implementation process and allow operators to remain agile. THE IMPORTANCE OF EFFECTIVE VENDOR PARTNERSHIPS Collaborating with multiple vendors can lead to a disconnected system that’s difficult to manage. Therefore, a primary technology vendor who understands the operator’s fibre network model and lifecycle requirements can be the key to efficiency. Establishing strong partnerships with a few key vendors creates a solid foundation for long- term management. This ensures that critical software components are seamlessly integrated, and stakeholders are strategically aligned. As a result, management is simplified, helping to deliver significant ROI and set the business up for future success. The vendors chosen must provide solutions that support current needs and future growth without major disruptions. This is why it’s important to have a scalable platform that ensures seamless integration as operators expand AI capabilities. When collaborating with vendors, it’s also important to consider integration capability. This means choosing vendors offering tools that unify diverse systems and eliminate silos. Proven experience with legacy systems and data reduces risks and ensures smooth transitions, especially while data migration is an integral focus area. Ideal vendors streamline data transformation, strengthening the ability to help customers efficiently manage the migration of data from legacy environments to modern fibre and utility network management software
and connectivity. This approach ensures that every aspect of the network is captured in a unified
platform, improving data accuracy and enhancing collaboration across teams. It also leads to more efficient network management overall. 3. Implement Rigorous Data Management Practices: Establishing clear data management protocols and workflows ensures the continuous accuracy and reliability of network data. These practices guarantee that any changes in the network are immediately reflected in the documentation in real-time. By enforcing these rigorous standards, operators can maintain data consistency and reliability, thereby minimising errors and ensuring the network’s performance is accurately represented. 4. Select Reliable Technology Partners: Choosing the right technology partners is crucial for ensuring the
David Cottingham, CTO, IQGeo.
www.opticalconnectionsnews.com
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ISSUE 40 | Q1 2025
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