1 - Introduction
dissatisfied with recreational activities provided in each age group which typically represent avid users of the activities in that age bracket. There were significant levels of neutrality in satisfaction of each age group, which can represent not being in that age group and/or not being aware of the offerings in each age group. of Rowlett park and recreation facilities. However, 28 percent, of respondents reported they were dissatisfied or very dissatisfied with the quality of maintenance. 20 percent of respondents indicated a mid-rating. These responses in levels of satisfaction are low and reflect some areas of opportunity in terms of maintenance of park and recreation facilities. Written comments relating to maintenance relate to poor maintenance of Wet Zone (especially its restrooms), poor maintenance of the disc golf area(s), and poor maintenance of the Community Center and its exercise equipment, but one written comment stated that “Rowlett has the best parks and maintenance of any city where [they] have lived.” • Approximately half of respondents reported they were satisfied or very satisfied with the quality of maintenance • Approximately 47 percent of respondents reported being satisfied or very satisfied with the recreational programming provided by the City. 29 percent of respondents reported a mid-rating of satisfaction. Approximately 24 percent of respondents reported being dissatisfied or very dissatisfied with the recreational programming provided by the City. Written comments relating to recreational programming relate to issues with limited space (in participation and area) for SAIL and PACE classes; recreation center high cost, lack of space, need for training of staff, and lack of senior activities; and need for more information regarding recreation activities on the City website. • Respondents provided the following top reasons for what prevents them from participating or using the parks or programs offered by the City:
1. Don’t know where all the parks/trails are (17%) 2. Don’t know what programs are available (13%) 3. Lack of options (13%) 4. Lack of time (13%)
CITY OF ROWLETT 17
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