At the heart of it: • Delivery 'tribes' with full ownership of their markets, clients, and commercial outcomes • Operational playbooks that make excellence repeatable – end-to-end, across every service line • A “build once, use many” mindset that removes friction and drives consistency • Shared systems and tooling that keep us connected, focused, and fast
We’re already running this model – and it works: • 150+ new audit wins a year • Central ops that enable teams to stay sharp • Structured, data-led cross-sell that drives value And it’s not just local – it’s global.
We’re scaling delivery hubs in: • South Africa – 100+ people by 2026, powering audit, tax, and compliance • Philippines – our digital and automation centre for bookkeeping, analytics, and tech • India – refined and focused, now dialled in for specialist support These teams are fully embedded – not outsourced. Same standards. Same energy. Same CP culture. We’ll use automation where it adds value , not complexity. We’ll offshore where it makes us better , not just cheaper. And we’ll keep building centres of excellence – especially in tax, outsourcing, and digital –
so every client feels the very best of CP , wherever they are. This is how we scale without losing what makes us CP. A lean, intelligent, culture-led delivery engine – built for the next gen.
18
Made with FlippingBook - Share PDF online