5. EXPORTS | IMPORTS
HONDURAS INVESTOR´S GUIDE 2020-2021
USER INCORPORATION REQUIREMENTS:
the incentive activity, during the period of their operations in the free zone, calculated from the beginning of the operations. OPERATIONS AND ACTIVITIES WHICH MAY BE CARRIED OUT BY: a. Call Centers: Provision of commercial information, promotion and sales or technical information on products or services, reception of orders, attention to claims and reservations or confirmations, balance of accounts, telemarketing and any other similar activity. b. Outsourcing of Business Services (Business Process Outsourcing BPO’s): Information capture, processing and management of customer database, market surveys and research, studies, analysis, supervision and quality control, accounting, payroll processing and human resources records; procedure and handling of miscellaneous data, clinical history, design and drawing, translation of documents, transcription and printing of texts, among related activities.
Submit to the Directorate-General for Productive Sectors of the Ministry of Economic Development, the respective form, providing the data required in it, with the information contained in numerals I, II, III and the documents referred to in paragraphs VI, VIII, IX and X of Article 3 of this Regulations: a. A copy of the Lease Agreement signed between the Operator or User-Operator and the User of the Regime, or Certification issued by the former, through which it is proven that the parties have signed the Lease Agreement, detailing in the document among others: location, term and leased area. b. In the case of User Companies whose commercial activity is industrial, basically oriented to export, the date of starting of operations and the volume of exportable production must be indicated. c. Electronic and telecommunications service companies must present, when required, the authorization of the National Telecommunications Commission (CONATEL, for its acronym in Spanish), for those services that require said authorization. d. Copies of the required documents must be submitted duly authenticated, signed and sealed by a notary public. e. TGR receipt with a value of L 200.00 LAW FOR THE PROMOTION OF CALL CENTERS AND THE OUTSOURCING OF BUSINESS SERVICES This law establishes the general rules and procedures under which the Call Centers and the Business Services Outsourcing Centers (BPO´s) must operate within the national territory, and the benefits and obligations of operators who develop, manage or operate such services. BENEFITS: a. Exemption from payment of customs duties, charges, surcharges, consular duties, internal taxes, excise taxes and other taxes on the import of equipment, tools, spare parts, accessories, office furniture and equipment, and other goods, directly related to the operations and execution of the incentive activity. b. Income tax exemption exclusively for the income associated to
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