fmb.org.uk
fmb.org.uk
Membership Services The Membership Services team remains focused on two priorities: upholding the high standards expected of every Master Builder and providing valuable services that help members run successful businesses and thrive in a challenging marketplace.
Supporting our members
FMB contracts
We launched an enhanced e-learning platform offering a broader range of construction- specific accredited courses. The modernised platform provides a more accessible, user-friendly learning experience, helping members develop their skills and meet professional development needs.
The FMB contracts suite remains one of our most valued benefits, used by almost one-third of members each year. Following revisions in response to the Building Safety Act 2022, we have further enhanced the package with supporting documents to help members demonstrate competence and compliance, providing practical support in an increasingly regulated environment.
Here are some highlights from the past year.
standards, they provide an opportunity to meet the FMB face-to-face and discuss wider membership benefits, including the FMB Awards, contracts, insurance and business support. Since the start of 2026, particular focus has been placed on reconnecting with members who had not been inspected for an extended period.
Maintaining standards
Inspections
Dispute resolution
Inspecting members’ work remains a cornerstone of FMB membership. All applicants are inspected before joining, with members regularly inspected thereafter, underpinning the FMB’s reputation for quality and professionalism. Now established for 18 months, the FMB Inspections Service continues to grow. Alongside our dedicated administrative team, we employ full-time FMB inspectors, work with self-employed inspection professionals and maintain our successful partnership with Rushworth Inspection Services Ltd (RISA). Together, they provide coverage across almost the entire UK, including Northern Ireland. Inspections go beyond compliance. As well as ensuring members continue to meet Master Builder
The FMB’s CTSI-certified Dispute Resolution Service continues to support members and consumers when disagreements arise during construction projects. Through impartial, informal mediation, it helps parties find practical solutions without costly escalation. During the year, the average value of projects referred to the service was £151,000, ranging from jobs worth less than £2,000 to projects approaching £1 million. The Membership Services team remains committed to maintaining the standards that define the FMB brand while ensuring members have the practical support, advice and services they need to succeed.
Advice lines, Document Library and e-learning
Members have unlimited access to expert guidance on a wide range of business matters, including taxation, employment and HR, legal queries and commercial challenges. These services remain heavily used and consistently achieve high levels of member satisfaction. Our professional debt recovery and payment-chasing service has also become increasingly important as businesses face ongoing cash flow pressures.
During the year, the Inspections Team has:
• E xpanded coverage by recruiting a Northern Ireland-based inspector. • S treamlined bookings through greater automation and clearer communications. • Increased on-site inspections, reducing virtual inspections to a minimum. • R ecommended 76 members for entry into the next FMB Awards. • G enerated 444 Building Work Guarantee referrals to FMB Insurance.
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Federation of Master Builders Annual Report 2026
Federation of Master Builders Annual Report 2026
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