SALES OPERATIONS There is more to a successful Banjo’s franchise than just baking. Your sales performance is important to the viability of your business. Sales are driven by customer satisfaction - in the product and the service they receive, and the cleanliness and atmosphere of the store. You are not alone, our team will be on hand before, during and after you start in your store to introduce you to sales systems and procedures that have been specially designed to maximise your returns. These sales systems allow all sales activities to be conducted effectively and efficiently while maximising customer satisfaction. Specialists in training, point of sale equipment, cash management and store openings are on hand to get you business ready. They also help with fitting out your new store and provide guidance to enhance the performance of your business. You and your staff will be trained in everything from the making of the perfect cappuccino to reconciling cash registers, training staff and the principles of merchandising to ensure your product is always presented at its best. Our specially developed eLearning system BREAD (Banjo’s Resource Education and Development) will allow for fast, ongoing training of staff in online modules. Every new store benefits from the presence of a store opening team, who will assist in sales operations, bakery operations and training.
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