Ethos Field Underwriting Guide

Ethos Underwriting and Product Guidelines

Product Details For licensed life agents only. Do not distribute.

We offer face amounts up to $2M and coverage for everyone age up to 85. For a comprehensive view of Ethos, including our products, carriers and industry innovation, please see our Ethos Playbook for Agents.

Product

Ethos Term Life

TruStage TM Term Life

Ethos IUL

TruStage TM Advantage Whole Life

TruStage TM Guaranteed Acceptance Whole Life

Ethos Term Life - Prime

Ethos Term Life - Spectrum

Ameritas Life Insurance Corp. Best–Moderate Risk

Best Risk

Moderate Risk

Best–Moderate Risk

Ameritas Life Insurance Corp.

MEMBERS Life Insurance Company

Carrier

LGA

CMFG Life Insurance Company

Average customer profile

Health

Excellent/good health with few to no chronic conditions. Any existing chronic conditions are consistently well controlled and receive regular follow-up care Excellent/good credit resulting in a favorable CBI score Valid license not currently suspended or revoked Major violations: none within 5 years Minor violations: few to none within 3 years

Good to fair health without significant, progressive, or debilitating conditions diagnosed or treated within 10 years Good/fair/poor credit resulting in mid/high CBI score depending on age Valid license not currently suspended or revoked Major violations: none within 5 years Minor violations: no excessive number of violations within the last 5 years

Average to fair health. Not currently disabled

Excellent/good health with few to no chronic conditions. Any existing chronic conditions are consistently well controlled and receive regular follow-up care Good/fair/poor credit resulting in mid/high CBI score Valid license not currently suspended or revoked Major violations: none within 5 years Minor violations: few to none within 3 years

Good to fair health. Not currently disabled

Poor health

Financial & credit history

Good/fair/poor credit resulting in medium CBI score depending on age

Fair/poor credit history making them ineligible for other policy types

Vehicle violations

Not applicable

Major violations: DUI/DWI, reckless driving, speed >90mph, accident resulting in injury, driving while license suspended Minor violations: speeding <90mph, accident not resulting in injury, careless driving

Age

Age 20–65 (age nearest)

Age 20–69 (age last)

Age 20–65 (age nearest)

Age 20–85 (age last)

Age 45–80 (age last)

Coverage

Band 1 (Age 25–69): $5K–$100K

$25,000–$1,000,000

Age 20–70: $5K–$100K

$2K-$20K. Death benefit in first 2 years is limited to return of 100% of premium, plus 10%

Age 20–50: $100K–$2M

Age 20–45: $50K–$350K (up to $500K for Preferred Plus Non-Tobacco)

Age 20-50: up to $1M

Age 51–60: $100K–$1M

Band 2 (Age 20–69): $101K–$300K

Age 51-60: up to $500K

Age 71–75: $5K–$50K

Age 61–65: $100K–$500K

Age 46–65: $50K–$350K

Age 61-65: up to $350K

Age 76–85: $5K–$25K

Term length

Age 20–50: 10, 15, 20, 30 yr

Annually renewable to age 80

N/A

Age 51–60: 10, 15, 20 yr

Age 61–65: 10, 15 yr

Ethos Underwriting and Product Guidelines

Product Details For licensed life agents only. Do not distribute. Product Ethos Term Life

TruStage TM Term Life

Ethos IUL

TruStage TM Advantage Whole Life

TruStage TM Guaranteed Acceptance Whole Life

Ethos Term Life - Prime

Ethos Term Life - Spectrum

Best–Moderate Risk

Moderate Risk

Best Risk

Underwriting process

Initial review Application questions and 3rd party evidence checks APS review for age 61 and up.

Application questions and 3rd party evidence checks

N/A

100% instant decision

Instant vs Underwriter review

90% instant decision

100% instant decision

90%+ instant decision. Potential additional evidence ordered. Applicants not eligible for an instant IUL offer will be routed to manual U/W or TruStage TM Advantage Whole Life. 4 non-tobacco Preferred Plus Non-Tobacco Preferred Non-Tobacco Select Non-Tobacco Standard Non-Tobacco with table ratings 1-10 2 tobacco Preferred Tobacco Standard Tobacco with table ratings 1-10

Underwriting classes

Band 1: Single risk class, no Tobacco rates

Preferred Plus Non-Tobacco Preferred Non-Tobacco Standard Non-Tobacco Standard Tobacco Table ratings

Preferred Plus Non-Tobacco Preferred Non-Tobacco Standard Non-Tobacco Standard Tobacco

Non-Tobacco and Tobacco rates

N/A

Band 2: Non-Tobacco and Tobacco rates

Free look period

30 days

Replacements

Available

Unavailable

Premiums

Level for specified term period

Increasing (every 5 attained ages)

Flexible

Level for specified term period

Policy fee (annual, included in premium, non-commissionable)

Band 1: $30

$76

$48

N/A

$36

N/A

Band 2: $60

Payments

Method

ACH

Debit/Credit, ACH

ACH

Debit/Credit, ACH

Mode

Monthly

Monthly, Quarterly, Bi-Annually, Annually

Monthly

Monthly, Quarterly, Bi-Annually, Annually

Available riders & perks Please refer to our Agent Guide for age, underwriting and state restrictions on rider availability.

Included at no cost • Care4Life Accelerated Death Benefit • Terminal Illness (for applicants not

None

Accelerated Death Benefit, Ethos estate planning tools at no additional cost (except WA & SD)

Ethos estate planning tools at no additional cost (except WA & SD)

None

eligible for Care4Life) • Lifetime Income rider

• Overloan Protection Benefit (endorsement • Ethos estate planning tools (n/a in WA, SD) Available at an additional cost • Accidental Death Benefit • Waiver of Specified Premium Not available in NY, CA U.S. citizens only Max 4 apps from non-Ethos carriers in prior 12 months

State and other exclusions

CT, NY

WA, NY

Ethos Underwriting and Product Guidelines

Financial Qualifications For licensed life agents only. Do not distribute.

Product

Ethos Term Life

TruStage TM Term Life

Ethos IUL

TruStage TM Advantage Whole Life

TruStage TM Guaranteed Accep- tance Whole Life

Ethos Term Life - Prime

Ethos Term Life - Spectrum

Best Risk

Moderate Risk

Best–Moderate Risk

Face amount eligibility

Multiple of annual household income: Age <30: 40x

Not applicable

Multiple of annual household income: Age <30: 40x

Ages 20-45: $500K if

Not applicable

Preferred Plus Non-tobacco, $350K all

Age 30–39: 35x Age 40–49: 25x Age 50–59: 20x Age 60–65: 10x

other premium classes Ages 46-65: $350K

Non-working spouses

Based on household income. Coverage amount cannot be greater than spouse’s total of insurance in-force and applied for.

Not applicable

Based on household income. Coverage amount cannot be greater than spouse’s total of insurance in-force and applied for.

Not applicable

Retired

Maximum $500K

Not applicable

Maximum $500K

Not applicable

Single graduate students

Maximum $500K

Not applicable

Maximum $500K

Not applicable

Single undergraduate students

Maximum $250K

Not applicable

Maximum $250K

Not applicable

Ethos Underwriting and Product Guidelines

Knockouts For licensed life agents only. Do not distribute.

For TruStage™ product knockouts, please see the TruStage Life Insurance Underwriting Guide.

Product

Ethos Term Life

Ethos IUL

Ethos Term Life - Prime

Ethos Term Life - Spectrum

Moderate Risk

Best–Moderate Risk

Best Risk

BMI (if any weight lost within the past 12 months, half of weight lost is added back when calculating BMI)

<18 or >48.9

BMI <17 or BMI >=41

<18 or >48.9

Weight change of >15 lbs (past year) due to physical disorder/ disease/illness or unknown cause Hypertension uncontrolled or including complications within the past 10 years

Blood pressure

Average BP within the past 12 months: Age 18-39: >150/98 Age 40-49: >160/98 Age 50-59: >165/100 Age 60: >175/100

Average BP within the past 12 months: Age 18-39: >150/98 Age 40-49: >160/98 Age 50-59: >165/100 Age 60-65: >175/100

Cholesterol

Total cholesterol >350

Hypertension uncontrolled or including complications within the past 10 years

Total cholesterol >350

Diabetes

<Age 30, associated with physical complications (eyes, kidneys, neuropathy, amputation), A1C >9.5 (past 12 months), no testing or check up within the last 12 months, BMI >41.49

Diagnosed before age 40 and requiring insulin

<Age 30, associated with physical complications (eyes, kidneys, neuropathy, amputation), A1C >9.5 (past 12 months), no testing or check up within the last 12 months, BMI >41.49

Mental illness

Severe anxiety, depression, PTSD, bipolar disorder, or other mental disorder with history of suicidal thoughts or attempt within 10 years, hospitalization or inpatient treatment related to condition within the last 5 years, disability or missed work/school (more than 10 days) in the last 12 months

Mental disorder (other than mild anxiety, mild depression, or ADHD) diagnosed or treated within the past 10 years. No suicide attempt or hospitalization within the past 5 years

COVID-19

Any symptoms or positive test within the past 14 days

Any symptoms or positive test within the past 30 days

Any symptoms or positive test within the past 14 days

HIV/AIDS

All cases

Cancer

All cancers diagnosed within the past 10 years, excluding skin cancers (eg: basal cell skin cancer, squamous cell skin cancer, melanoma) and some cases of lymphoma

Cancer diagnosed or treated within the past 10 years (excluding basal cell skin cancer and squamous cell skin cancer)

All cancers diagnosed within the past 10 years, excluding skin cancers (eg: basal cell skin cancer, squamous cell skin cancer, melanoma) and some cases of lymphoma

Neurological disease or brain disorder

Any other than epilepsy/seizures, multiple sclerosis, Bell’s palsy, restless leg syndrome, narcolepsy, vertigo, migraine

Stroke/TIA or any neurological disease diagnosed or treated within the past 10 years, dementia or Alzheimer’s disease

Any other than epilepsy/seizures, multiple sclerosis, Bell’s palsy, restless leg syndrome, narcolepsy, vertigo, migraine

Cardiovascular disease

Heart disease, congestive heart disorder, heart failure, valve disorder, cardiomyopathy, coronary artery disease, peripheral vascular/artery disease, pulmonary hypertension, carotid artery disease

Heart or vascular disease diagnosed or treated within the past 10 years (excluding controlled hypertension)

Heart disease, congestive heart disorder, heart failure, valve disorder, cardiomyopathy, coronary artery disease, peripheral vascular/artery disease, pulmonary hypertension, carotid artery disease

Ethos Underwriting and Product Guidelines

Knockouts For licensed life agents only. Do not distribute.

For TruStage™ product knockouts, please see the TruStage Life Insurance Underwriting Guide.

Product

Ethos Term Life

Ethos IUL

Ethos Term Life - Prime

Ethos Term Life - Spectrum

Best Risk

Moderate Risk

Best–Moderate Risk

Liver disease or disorder

Any other than recovered hepatitis A or recovered hepatitis B/C (past 5 years) Kidney failure, polycystic kidney disease, chronic kidney disease, dialysis (other than kidney stones) Chronic obstructive pulmonary disease (COPD), emphysema or chronic bronchitis, pulmonary fibrosis, cystic fibrosis (CF), central sleep apnea, excludes: treated obstructive sleep apnea, mild asthma or single pulmonary embolisms (more than 5 years ago)

Any diagnosed or treated within the past 10 years

Kidney disease or disorder

Any diagnosed or treated within the past 10 years

Respiratory disease or disorder

Any diagnosed or treated within the past 10 years other than treated sleep apnea and mild asthma.

Autoimmune disease or disorder

Lupus/SLE, scleroderma

Crohn’s, Ulcerative Colitis or Pancreatitis diagnosed or treated within the past 10 years.

Lupus/SLE, scleroderma

Connective tissue disease or disorder

Not applicable

Any diagnosed or treated within the past 10 years

Not applicable

Organ transplant

All cases

Any diagnosed or treated within the past 10 years

All cases

Criminal history

Felonies, probation or parole within last 10 years; multiple recent misdemeanors. Some felonies older than 10 years accepted with individual consideration

Felony conviction within the past 10 years, currently on probation or parole, or currently has criminal charges pending

Felonies, probation or parole within last 10 years; multiple recent misdemeanors. Some felonies older than 10 years accepted with individual consideration

Drug/Alcohol use

Illegal drug use or drug/alcohol abuse (past 10 years)

Disability

Unable to work more than 30 consecutive days due to injury/illness within the past 12 months DUI, DWI, hit-and-run, or reckless driving within the past 5 years, or suspended/revoked driver’s license within the past year

Permanently disabled, receiving disability benefits or confined to hospital or assisted living facility (current) DUI, DWI, hit-and-run, or reckless driving within the past 5 years, or currently suspended/revoked driver’s license

Driving

Ethos Underwriting and Product Guidelines

Knockouts For licensed life agents only. Do not distribute.

For TruStage™ product knockouts, please see the TruStage Life Insurance Underwriting Guide.

Product

Ethos Term Life

Ethos IUL

Ethos Term Life - Prime

Ethos Term Life - Spectrum

Best Risk

Moderate Risk

Best–Moderate Risk

Other

Any medically recommended diagnostic testing or treatment not completed or awaiting results

Any medically recommended diagnostic testing or treatment not completed or awaiting results or recent hospital admission or surgery

Any medically recommended diagnostic testing or treatment not completed or awaiting results

Care4Life

Rider approved for all policies rated Table D/Table 4 or better Rider will decline and applicant will receive Terminal Illness rider if applicant: • Has muscle, bone or joint disorder • Required assistance for Activities of Daily Living (ADLs) w/in last 12 mos • Has been unable to work w/in last 12 mos for more than 30 consecutive days due to illness or injury • Has received or claimed indemnity, benefits or payment for injury, sickness or impaired condition. Rider knockout conditions regardless of rating: • Multiple sclerosis • Parkinsons • Rheumatoid arthritis • Lupus • Connective tissue disease(s) • Any neurological disease or disorder • Any neuropathy • Degenerative disc disease • Spinal stenosis • Any malignancy in the last 10 years

Ethos Underwriting and Product Guidelines

All producers should be acting within the scope of their license. A life insurance license is required to sell, solicit, or negotiate life insurance. For agent use only. Not for distribution to consumers. © 2024 Ethos Technologies Inc. Ethos operates in some states as Ethos Life Insurance Services. CA license #0L28949; AR license #100164629. Ethos offers policies issued by the carriers listed at www.ethoslife.com/carriers. Products and their features may not be available in all states. To help avoid requiring a medical exam, our application asks certain health and lifestyle questions. Legal & General America term life insurance products are underwritten and issued by Banner Life Insurance Company, Urbana, MD. Banner Life and Ethos Technologies Inc. are separate and independent companies. Banner Life products are distributed in 49 states and in DC. Banner Life is not authorized as an insurer and does not do business in New York. Ethos Term Life Prime, Choice and Select policies are not available in New York. Ethos Term Life – Prime policy form ICC23-CDT and state variations. Ethos Term Life – Select policy form ICC21-DTR and state variations. Prime policy premiums based on preferred plus non-tobacco, preferred non-tobacco, standard non-tobacco, standard tobacco and table ratings underwriting classes. Select policy premiums are a single risk class, no tobacco rates available. Premiums are guaranteed to stay level for the initial term period and increase annually thereafter. Two-year contestability and suicide provisions apply. Policy descriptions provided here are not a statement of contract. Please refer to the policy forms for full disclosure of all benefits and limitations. In approved states, Ethos Choice Term life insurance (form 3029), Simplified Issue Renewable Term Life Insurance (form 3025) and Perks rider (form ICC21 Perks 5-21) are issued by Ameritas Life Insurance Corp. The products are not available in New York. In approved states, Ethos Index Universal life insurance (form 3030 3-23 with 3030 SCH 3-23) is issued by Ameritas Life Insurance Corp. In Oregon, policy form ICC23 3030 3-23 with ICC23 3030 SCH 3-23. The product is not available in New York. Ameritas and Ethos Technologies Inc., are separate, independent entities. This information is provided by Ameritas®, which is a marketing name for subsidiaries of Ameritas Mutual Holding Company, including, but not limited to, Ameritas Life Insurance Corp. in Lincoln, Nebraska and Ameritas Life Insurance Corp. of New York (licensed in New York) in New York, New York. Each company is solely responsible for its own financial condition and contractual obligations. For more information about Ameritas®, visit ameritas.com. © 2024 Ameritas Mutual Holding Company. TruStage™ Simplified Issue Term Life Insurance is issued by CMFG Life Insurance Company. This is a term policy to age 80 that has premiums that increase when entering each five-year band: 25, 30, 35, 40, 45, 50, 55, 60, 65, 70, and 75. Base Form Numbers for coverage under 100k: ICC16-A10a-039, A10a-039-2016 & over 100k ICC17-SIT-2, 2017-SIT-2. TruStage™ Guaranteed Acceptance Whole Life Insurance is issued by CMFG Life Insurance Company. Death benefit is limited the first 2 years of the policy and is limited to a return of 100% of premiums, plus 10%. Base Form Numbers: ICC16-GAWL, 2016-GAWL. TruStage™ Advantage Whole Life Insurance is issued by MEMBERS Life Insurance Company. Base Form Numbers: ICC20-WLMLIC, 2020-WLMLIC. The insurance offered is not a deposit, and is not federally insured, sold, or guaranteed by any depository institution. Product and features may vary and not be available in all states. Corporate Headquarters: 5910 Mineral Point Road, Madison, WI 53705. Proprietary and Confidential. Further Reproduction, Adaptation or Distribution Prohibited. ©TruStage Ethos 00-0523 GAWL, SIT1, SIT2, TAWL-4986178.14-1022-1124

Ethos Field Underwriting Guide

April 2024

Introduction

At Ethos, we aim to be the name you consider first for all your clients. From the fittest to the most challenging cases and everyone in between, we can approve about 95% of applicants. We reach this number using a broad array of term and whole life final expense products, and our proprietary underwriting platform that considers hundreds of thousands of data points. This platform allows us to make underwriting decisions with greater accuracy and fulfill our mission to protect the next million families with greater speed than underwriting methods of the past. This guide is intended to help you assess the products available to your client when applying through Ethos. To that end, you’ll find an overview of the Ethos decision platform and the product characteristics that guide it. We welcome all feedback at agents@getethos.com.

Introduction

How do we do it?

Our underwriting platform Our product offerings Benefits the Ethos way

3 4 5

Underwriting data and eligibility

CBI score RX history MIB MVR Criminal history Human underwriting

6 7 7 7 7

8 8 8 9 9 10

Electronic questionnaire Prior lab data Medical records

Eligibility

Condition-specific ratings

Uninsurable scenarios

Guaranteed issue coverage Red-flag medications

11 12

FAQ

Disclosures

How do we do it?

Our underwriting platform

Our proprietary underwriting engine chooses an appropriate product for each client, so you don’t have to. The typical customer journey is simple and direct.

AGENT SENDS LINK TO CLIENT

GETS QUOTE

APP STARTED

APP APPROVED

PICKS COVERAGE OPTIONS

UNDERWRITING

PROVIDES PAYMENT

COVERAGE BEGINS

Ethos uses a smart-routing application and information pulled from authorized data sources to find the most appropriate coverage for any applicant, adhering to underwriting rules developed in partnership with our carriers. As your client completes the application, their answers to questions about their medical history will trigger a series of reflexive questions to get more detail that’s necessary to properly underwrite them. Our proprietary process analyzes their answers in real time to determine the best product for them, and avoids offering them coverage they’re not likely to be approved for. This allows Ethos to offer coverage to the majority of applicants. In general, our process continually evaluates eligibility for the best and lowest risk policy, deferring the applicant to the next best option should their disclosures represent an increased risk as they continue the application. In about 10% of cases, additional documentation and human underwriting are required for the most selective product we offer, Ethos Prime Term. In all other cases, underwriting decisions are made 100% online.

How do we do it?

Our product offerings

Ethos works with trusted carriers to offer an array of term life products and whole life products that can be used for final expenses. These products offer face amounts up to $2 million and coverage for applicants 20–85, to fit a wide range of life insurance needs. The Ethos Term Life product suite has three products for varying risk profiles.

Every policy sold through Ethos comes with a 30-day free look period.

Min/max issue age

Product name

Product type Insurance issued by Coverage max

Ethos Term Life – Prime

Up to $2M (varies by age)

Term life (level)

LGA

20-65

Ameritas Life Insurance Corp.

Ethos Term Life – Spectrum

Term life (level)

Up to $500K

20-65

CMFG Life Insurance Company

TruStage TM Term Life

Term life (increasing)

Up to $300K

20-69

Ethos Inde x Universal Life

Inde x universal life

Ameritas Life Insurance Corp.

Up to $ 1 M

20-65

TruStage TM Advantage Whole Life

MEM B E R S Life Insurance Company

Whole life

Up to $ 1 00K

20- 8 5

TruStage TM Guaranteed Acceptance Whole Life

Up to $20K graded death bene fi t

CMFG Life Insurance Company

Whole life

45- 8 0

How do we do it?

Benefits of the Ethos way

Ethos makes getting a policy simple, fast, and painless.

Save your clients time and hassle Our proprietary technology analyzes data more quickly than human underwriters can, leading to approvals in a fraction of the time. In addition, because there are no medical exams in our process, just a few health and lifestyle questions, your clients can skip appointments for blood and urine samples. Streamlined support for field underwriting Our technology platform helps find you the right policy type for your client. We won’t lead an applicant to a product for which they aren’t likely to be approved, saving the time it usually takes to shop around and apply with multiple carriers. No case management By using existing data in place of traditional lab work and physical exams, Ethos eliminates your case management work following up with clients and carriers, and waiting for results. More time to scale your business Because cases are underwritten so fast, you can work with more clients and maximize potential earnings. Instead of waiting 4-6 weeks for approval of a traditionally underwritten application and another 30 days to receive a commission payment, the entire process, including payout, is much faster with Ethos.

Tip for completing the application

It can be helpful for your client to log in to their patient portals in a separate browser tab while completing their application, so they can reference their medical records for specific details they may not remember off the top of their head.

Having their records easily accessible can help ensure accuracy and avoid a lengthier underwriting process.

Underwriting data and eligibility

Our instant underwriting platform uses the following data to approve applications, in tandem with applicants’ answers during the application process. Ethos underwrites policies on behalf of most of our carrier partners using rules developed in partnership with them. Additionally, we partner with CUNA Mutual Group to offer their TruStage TM product suite, available through CUNA Mutual’s proprietary underwriting rules and application.

Complete and honest disclosures are essential. Lack of disclosure can lead to adverse ratings, ineligibility, or loss of coverage.

Applicants 20-65 are routed to an initial product application, or “interview,” based on their CBI score. Final eligibility is based on the applicant’s medical and other information collected during the interview. Applicants who are ineligible for one product will be reconsidered for a higher risk product until the most favorable match is found.' Applicants 66+ are routed to Ethos Final Expense. Based on medical and other information collected during the interview, those who become ineligible will be reconsidered for a higher risk product until the most favorable match is found. Initial product eligibility is based on age and a credit-based insurance (CBI) score, determined through a soft inquiry of the applicant’s credit. A soft inquiry does not impact their credit score. Credit-based insurance (CBI) score

The CBI score is predictive of mortality and policy lapse and is generated using consumer data around credit use. Here are some things to ask your client about that could lead to a less favorable CBI score:

Shorter credit histord Recent credit account delinquencd Low credit limits

Collection account} Foreclosure' Bankruptcy

Underwriting data and eligibility

MIB, Inc. tells insurers if an applicant has had material medical, financial, occupational, and behavioral history discovered during the underwriting of a life insurance application with another carrier. Through our carrier underwriting partnerships, Ethos uses MIB information disclosed to insurers. Ethos can’t rate an application or determine product eligibility based on details from a MIB report but may ask the applicant or the reporting carrier for additional details about their history if the same history wasn’t already disclosed on their Ethos application. If differences can’t be resolved, we may not be able to offer coverage. MIB An applicant’s driving history is important to underwriting life insurance because it’s indicative of mortality. Applicants with a history of violations on their MVR may be approved at higher premiums or routed to another product depending on the severity of the violation and length of time passed. Motor vehicle report (MVR) Certain offenses, pending charges, or current probation/parole may result in substandard premium approvals or product ineligibility. Criminal history Prescription history includes information from multiple data sources that tells an insurer what medications an applicant was prescribed, their dosage, fill dates, and the name and specialty of the prescribing physician. This information combined with the applicant’s self-reported medical history can usually provide sufficient detail for us to approve an application without needing to gather full medical records. Rx history

Underwriting data and eligibility

Human underwriting

Currently, about 10% of applications are referred for underwriter review. This may happen because of certain information reviewed or disclosed on the application. If an application requires underwriter review, we may use one or more of the following methods to collect the information necessary to make a decision:

Electronic questionnaire

Instead of a traditional telephone interview, Ethos may reach out to the applicant via email, with a link to an online form requesting specific case information, such as a request to provide more detail about or clarify a previous answer. Your applicant will continue to receive automated email and text reminders every few days for two weeks, unless the request is completed sooner. If your client has received an electronic questionnaire, you or your client can call us at (415) 915-0665, or text (415) 702-1844 with any questions.

Prior lab data

We avoid blood or urine tests by gathering an applicant’s prior lab results from their existing medical records. Ethos can access existing lab data two ways:

: Direct lab results If an applicant has ever had lab work completed by Exam/LabOne or Quest Diagnostics, Ethos can seamlessly gather the test results using the applicant’s original medical records consent form signed during the application process.S : Medical records If lab data isn’t available, we may need to request the applicant’s existing lab results directly from their health care provider.

Underwriting data and eligibility

Medical records

We try to rely as much as we can on application disclosures and questionnaires, but sometimes we need to review an applicant’s medical record, also referred to as an electronic health record (EHR) or attending physician statement (APS). Medical records are required for Ethos Term Life – Prime applicants age 61–65. If this becomes necessary, we gather their records directly from their provider using a HIPAA-compliant medical release they’ve signed as part of their application. The time it takes to collect medical records varies widely, depending on the applicant’s medical providers. Some doctor’s offices or medical facilities are quick to respond, while others can take months to send the requested records. Ethos has little control over a facility’s response time, but we’re careful to follow up with them regularly on any orders to make sure the requested information is received as quickly as possible. Applicants will also be kept informed via email during this stage. Some medical facilities will require that their formatted release be signed, even if the one we’ve provided is HIPAA compliant. If this happens, the applicant will be informed via email and text and will get a reminder a few days later if they haven’t already completed and returned the medical release.

Occasionally, we may reach out to an agent directly for help in coordinating a request with their client for medical records.

Eligibility

All U.S. citizens and permanent residents age 20–85 can apply for coverage with Ethos. If your client is 65 or under, they can apply for term coverage. If they are over 65, they are eligible for whole life insurance.

Ethos operates in 49 U.S. states and the District of Columbia, excluding the state of New York.

Underwriting data and eligibility

B el o w fi nd commo n co nditi o n s and be s t -c a s e sc enari os fo r ea ch. “B e s t -c a s e sc enari o” d o e s n ’ t indi c ate eligibility fo r a sp e c i fic p r o d uc t o r rate c la ss b u t de sc ribe s t h e be s t c a s e h ealt h s tat us of an a pp li c ant ’s gi v en m edi c al co nditi o n . Th i s h ealt h s tat us w ou ld re su lt in t h e l o we s t poss ible p re m i um. Condition-specific ratings

C on d ition

B est -c ase s c enario for this health c on d ition *

Well-controlled symptoms, compliance with treatment regimen, no history of suicidal ideation or attempts, no hospitalizations or emergency care

Anxiety

Well-controlled symptoms, compliance with treatment regimen, diagnosed more than 6 months ago, no history of suicidal ideation or attempts, no hospitalizations or emergency care

Depression

Applicants actively engaged in their care with regular office visits and blood testing/A1C monitoring with A1C (measure of average blood glucose or blood sugar level over the past 3 months) levels that are well- controlled and stable on their current treatment regimen (medication, diet, exercise, etc.) Diagnosed with a sleep study and is actively being treated for this condition. CPAP/BiPAP compliant (or at least 2x per week). No episodes of falling asleep during waking hours or driving. Regular use of prescribed special devices or pillows to prevent sleeping on the back, oral appliances or dental devices, nose plugs/nose filters, surgery.

Diabetes

Sleep Apnea

E xcellent treatment compliance and consistent control of BP with average not exceeding the following maximum BPs by age

Hypertension / Blood Pressure

1 8- 3 9 : 135/ 8 40 - 4 9 : 140/ 9 50 - 65: 145/ 9 5

Hyperlipidemia/ High Cholesterol

Total cholesterol 100–260 measured within the past year, treated by up to 2 medications

Treated or Untreated HIV/AIDS: Guaranteed Issue Only

HIV/AIDS

>14 days since testing positive or experiencing symptoms, with no residual impairments, complications, or side effects Uninsurable for Ethos Prime Term: Any symptoms or positive test result within the past 15–30 days

COVID - 1 9

Uninsurable scenarios

For details by product, please see our

Underwriting and Product Guidelines,

a side-

by-side view of product details and knockout conditions.

While nearly all applicants are insurable at Ethos, the following conditions may make customers ineligible for various policies available through Ethos:

c Terminal illnessd c HIV/AIDT c Uncontrolled diabetesd c Current confinement or admission to a hospitag c Pending criminal charges or conviction of a felony or multiple misdemeanors within the past two year_ c Disability requiring assistance with care and activities of daily livinG c Hospitalization two or more times within the past six month_ c Unexplained weight change of greater than 15 pounds within the past six month_

c Hypertension with complications within the past two year_ c Any of the following diagnosed within the past two yearsA

c c

Cance Mental/psychiatric condition Stroke (all typesx Paralysi Brain or nervous system disease or disorder, including Alzheimer’s disease, dementia, and Lou Gehrig’s disease (ALSx

Lung disease or disorde Liver disease or disorde Kidney disease or disorde Systemic Lupus (SLEx Muscular dystroph Organ transplan Aneuryst Amputatio} Illegal drug us Alcohol and/or drug abuse

Uninsurable scenarios

Guaranteed issue coverage

We’re able to offer life insurance coverage to all applicants age 45 and up with TruStage TM Guaranteed Acceptance Whole Life, available in all states except Washington and New York.

Red-flag medications

Any of will generally make an applicant who takes them ineligible for most products. Conversely, not using these drugs doesn’t guarantee approval. these medications

red-flag medications list.

See our current

FAQ

Why did my customer’s application change in price? I quoted a different rate.

Many factors affect premiums, including medical information shared on the application, an applicant’s CBI score, motor vehicle record, and other third-party data. Please see Our underwriting platform and Underwriting data and eligibility for more information about how we use each of these data points. In addition, the agent portal now provides a recommended quote that’s most likely to be approved, to help you focus your client conversations. Other options are displayed below our recommendation. We’re continuing to evolve the agent portal to provide greater real-time visibility for agents to understand why an applicant may be approved for one product or rate class over another. Your feedback and suggestions in this effort are always welcome through your account manager or by email at agents@getethos.com.

For visibility into what your client sees when they go through the application, watch the Client Experience Walkthrough.

Can I change the face amount on a policy for my customer?

Yes, before the policy becomes active. Once the application is approved, review your client’s various coverage options, including term length and coverage amount, to help them choose the coverage best suited to their needs. Once a policy is active, if the client wishes to change the face amount or term length, they will need to cancel their current policy and reapply with the newly desired face amount or term length.

How can my client fix incorrect information on their application?

To update any information, please have your client contact Ethos by email at and let us know what needs to be changed. Please note that some changes may require a new application. support@ethoslife.com,

FAQ

How do product eligibility and routing work at Ethos?

At Ethos, we work hard to match everyone with the right life insurance policy and are able to approve about 95% of applicants. When our underwriting logic has determined an applicant is ineligible for the product for which they originally applied, we reroute them to the next best product option for which they’re eligible. Eligibility is based on CBI score, reported medical history, motor vehicle record, and other determining factors. Product eligibility is based on internal Ethos logic prior to underwriting. We don’t have a MIB reporting requirement when determining product eligibility. Once we’ve entered into a formal application and underwriting process with a customer, MIB captures relevant information but doesn’t record an insurance applicant's rate class, approval, or decline status. Ethos is a licensed agency that provides producer, underwriting, and third-party administrator (TPA) services. We're not a carrier, but we partner with top-tier carriers to provide policies on their paper. You and your client will interact primarily with us, while our carrier partners issue the actual policies. We have offices in San Francisco, California; Austin, Texas; Seattle, Washington; and Bangalore, India. For more information, see our Ethos for Agents Playbook.

Are ineligible applicants reported to the MIB?

Who is Ethos?

Disclosures

© 2024 Ethos Technologies Inc. Ethos operates in some states as Ethos Life Insurance Services. CA license #0L28949; AR license #100164629. Ethos offers policies issued by the carriers listed at www.ethoslife.com/carriers. Products and their features may not be available in all states. To help avoid requiring a medical exam, our application asks certain health and lifestyle questions. Legal & General America term life insurance products are underwritten and issued by Banner Life Insurance Company, Urbana, MD. Banner Life and Ethos Technologies Inc. are separate and independent companies. Banner Life products are distributed in 49 states and in DC. Banner Life is not authorized as an insurer and does not do business in New York. Ethos Term Life Prime, Choice and Select policies are not available in New York. Ethos Term Life – Prime policy form ICC23-CDT and state variations. Ethos Term Life – Select policy form ICC21-DTR and state variations. Prime policy premiums based on preferred plus non-tobacco, preferred non-tobacco, standard non-tobacco, standard tobacco and table ratings underwriting classes. Select policy premiums are a single risk class, no tobacco rates available. Premiums are guaranteed to stay level for the initial term period and increase annually thereafter. Two-year contestability and suicide provisions apply. Policy descriptions provided here are not a statement of contract. Please refer to the policy forms for full disclosure of all benefits and limitations. In approved states, Ethos Choice Term life insurance (form 3029), Simplified Issue Renewable Term Life Insurance (form 3025) and Perks rider (form ICC21 Perks 5-21) are issued by Ameritas Life Insurance Corp. The products are not available in New York. In approved states, Ethos Index Universal life insurance (form 3030 3-23 with 3030 SCH 3-23) is issued by Ameritas Life Insurance Corp. In Oregon, policy form ICC23 3030 3-23 with ICC23 3030 SCH 3-23. The product is not available in New York. Ameritas and Ethos Technologies Inc., are separate, independent entities. This information is provided by Ameritas®, which is a marketing name for subsidiaries of Ameritas Mutual Holding Company, including, but not limited to, Ameritas Life Insurance Corp. in Lincoln, Nebraska and Ameritas Life Insurance Corp. of New York (licensed in New York) in New York, New York. Each company is solely responsible for its own financial condition and contractual obligations. For more information about Ameritas®, visit ameritas.com. © 2024 Ameritas Mutual Holding Company. TruStage™ Simplified Issue Term Life Insurance is issued by CMFG Life Insurance Company. This is a term policy to age 80 that has premiums that increase when entering each five-year band: 25, 30, 35, 40, 45, 50, 55, 60, 65, 70, and 75. Base Form Numbers for coverage under 100k: ICC16-A10a-039, A10a-039-2016 & over 100k ICC17-SIT-2, 2017-SIT-2. TruStage™ Guaranteed Acceptance Whole Life Insurance is issued by CMFG Life Insurance Company. Death benefit is limited the first 2 years of the policy and is limited to a return of 100% of premiums, plus 10%. Base Form Numbers: ICC16-GAWL, 2016- GAWL. TruStage™ Advantage Whole Life Insurance is issued by MEMBERS Life Insurance Company. Base Form Numbers: ICC20-WLMLIC, 2020-WLMLIC. The insurance offered is not a deposit, and is not federally insured, sold, or guaranteed by any depository institution. Product and features may vary and not be available in all states. Corporate Headquarters: 5910 Mineral Point Road, Madison, WI 53705. Proprietary and Confidential. Further Reproduction, Adaptation or Distribution Prohibited. ©TruStage

In approved states, Ethos Final Expense insurance policies (form series ICC21-SL SIWL, ICC21-SL GIWL and state-specific versions) are issued by Senior Life Insurance Company. The products are not available in all states.

Ethos 00-0523 GAWL, SIT1, SIT2, TAWL-4986178.14-1022-1124

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