How Dean may use or release your health information We will not release your nonpublic personal information unless we are allowed or required by law to do so. The following describes the ways that Dean may use and release your nonpublic personal information. For each way we might use or release your information, we will explain what we mean and give some examples. Not every use or release we might make will be listed. However, all the ways we are allowed to use or release information will fall within one of these items. Note: Some of the uses and releases described in this notice may be limited in certain cases by laws that are stricter than Federal Privacy laws, including releases related to mental health and substance abuse, developmental disability, alcohol and other drug abuse (AODA), and HIV testing. We are allowed to use and release information for one of the following reasons: Make or collect payments. We may use and release your information to make and collect payment for premiums, or treatment and services you receive. For example, we may share information with your dental plan to arrange payment for covered dental work. This could include, but is not limited to: • Collecting premiums, • Collecting payment for your health services, • Determining your eligibility for plan benefits, and • Determining your health plan’s responsibility for benefits. Run our organization. We may use and release your health information to run our organization and contact you when necessary. For example, we use medical information about you to develop better services for your health. However, we are not allowed to use genetic information to decide whether we will give you coverage or the price of that coverage. We also will not use cultural information, such as race, ethnicity, language, gender identity, and sexual orientation for purposes of underwriting, rate setting, or denial of coverage. Help manage the treatment you receive. We may share your health information with your treatment team. For example, a doctor sends us information about your diagnosis and treatment plan so we can set up additional services. We may also contact you with information on treatment choices and other information that may be of interest to you. Offering Health-related Benefits and Services. We may use and release your health information to give you information on health-related benefits and services that may be of interest to you. For example, we may share your health information with a care partner company to offer you additional services to help you manage your health. Manage your plan. If applicable, we may share your health information with the sponsor of your group health plan for purposes of managing benefits under the plan. If you have a group health plan, your employer is the plan sponsor.
Public Safety. We can share health information about you for certain situations such as the following. • Preventing disease • Helping with product recalls • Reporting adverse reactions to medications, reporting suspected abuse, neglect, or domestic violence • Stopping or lowering a serious and immediate threat to the health or safety of a certain person or the public Research. Sometimes, and only after a special approval process, we may use and release your health information to help conduct research. Respond to organ and tissue donation requests. We can share health information about you with organ procurement organizations, a coroner, medical examiner, or a funeral director when someone dies. Required by law. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services to see that we are following federal privacy laws. Workers’ compensation, law enforcement, and other government requests. We can use and share health information about you in the following situations. • Workers’ compensation claims • Law enforcement purposes or with a law enforcement official • Health oversight agencies for activities we must do under the law • Special government roles such as military, national security, and presidential protective services Respond to lawsuits and legal actions. We may share your health information in response to a court or administrative order, or in response to a subpoena. How Dean protects this information We limit the gathering of your nonpublic personal information to only what we need to run our business, provide quality service, and meet regulatory requirements. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to safeguard your nonpublic personal information. We limit the internal use of oral, written, and electronic use of this information about you and ensure that only staff and business associates with the need to know have access to it. We have safeguards for your nonpublic personal information and review them regularly to protect your privacy. We protect cultural information such as race, ethnicity, language, gender identity, and sexual orientation, the same as all other nonpublic personal information.
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24 | 2024 Group Member Guide
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