2024 DHP Commercial New Member Guide

YOUR CARE NETWORK Here for you

YOUR WELLNESS BENEFIT Earn up to $ 150

Welcome Center * A team of customer care professionals and registered nurses help ease your transition by: • Helping to establish a primary care provider that fits your needs • Facilitating the transfer of medical records • Activating and linking MyChart to your past MyChart account • Reviewing any upcoming appointments that need to be scheduled and any preventive services needed Contact the Welcome Center at (608) 250-1134 ( TTY : 711) . SSM Health Express Virtual Care When you can’t meet with your regular provider or need after-hours care, SSM Health Express Virtual Care (E-visit and Video Visit) can help from the comfort of your home. Only certain conditions qualify. Visit Deancare.com/Evisit . MyChart † Manage your health care – all from a computer or smart phone. • Send and receive secure messages with your primary care provider • Schedule appointments • Get lab results • Request prescription refills and more • View and pay your medical bill Visit Deancare.com/MyChart to activate your account. Health pandemics If and when pandemics happen, Dean Health Plan will make every effort to provide up-to-date information. For Coronavirus (Covid-19) updates, please visit Deancare.com/Wellness/Coronavirus . * Service only available when selecting an SSM Health primary care provider. ASO and Federal employees should contact Member Services at 1 (800) 279-1301 ( TTY : 711) for member onboarding assistance. † Some features of MyChart may not be available at all primary care clinics.

With the right tools, information, and motivation, you can achieve your goals for a healthier lifestyle. That’s what Living Healthy is all about. Visit Deancare.com/LivingHealthy to create your account today. **

Living Healthy Rewards ** Prevention or early detection of common diseases is the best way to be the healthiest you. The list below includes common preventive and screening services, but it’s important to check with your primary care provider to determine which tests are appropriate for your medical history and family history. Plus you can earn points for taking care of yourself. • Immunizations: Influenza, Varicella, Tetanus, Meningococcal and Pneumococcal • Cancer screenings: Mammogram, Colon Cancer (FIT testing, Cologuard, Colonoscopy) and PAP smear •  Other screenings: Chlamydia, Gonorrhea, HIV, Hepatitis C, Diabetes, and Depression Here’s how it works: • Choose a healthy activity, complete it, and earn points • Get your reward in the form of gift cards to your choice of many national retailers, restaurants, and other popular merchants • All rewards must be redeemed before December 31, 2024

For more information visit Deancare.com/Wellness .

** Only Dean Health Plan members, ages 18 and older, are eligible for Living Healthy rewards.

Visit DeanCare.com or call 1 (800) 279-1301 ( TTY :711) | 7

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