House calls with Pivotal Health
We make change Easy
Health care straight to your door* Make an appointment through Pivotal Health’s innovative mobile app available for iOS and Android. The app allows patients to easily schedule appointments, manage billing and insurance, and access after-visit summaries.
A patient advocate at your side* Our local Patient Advocates and care team help you navigate through your health care journey with connection, support and education. They ease your transition into the Prevea Health system by transferring medical records, helping set up your MyPrevea account, aligning you with providers or establishing a primary care provider, and scheduling appointments to close gaps in care. To connect with your Patient Advocate,
You can be seen for: • In-person assessments • Flu, strep, and RSV • Blood draws for labs • IV hydration and IV meds
• Wound care and stitches • Vaccines and injections • X-rays and ultrasounds • Medication management
call 1 (920) 272-3550 (TTY: 711 ) or 1 (920) 272-3540 (TTY: 711 ), or email: PatientAdvocate@Prevea.com .
Schedule through the app, or call 1 (888) 688-4746 (TTY: 711 ) Monday - Friday, 8 a.m. - 8 p.m., and Saturday and Sunday, 10 a.m. - 7 p.m.
GET IT ON
* Service only available for members in the northeastern Wisconsin service area.
* ASO, ETF, and Federal employees should contact Member Services at 1 (877) 230-7555 (TTY: 711 ) for member onboarding assistance.
Visit Prevea360.com to find information on your benefits | 13
12 | 2024 Group Member Guide
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