Welcome to Prevea360 Health Plan
Contents
Getting Started I have an insurance question or concern What should I do as a new member? I have a medical question or concern
You now have resources to manage your health and take control of your care. That means benefits you can understand, tools that save you time, and support from our friendly staff whenever you need us. We’re here to support you.
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I want wellness rewards
The Basics I need to pay my premium or bill
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I need to find a doctor or a primary care provider
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Where should I go for care?
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Contact Member Services to turn health insurance confusion into clarity. • Get answers to benefit and coverage questions • Figure out what your financial responsibility is for a bill • Learn the details about a provider 1 (877) 230-7555 (TTY: 711 ) Monday – Thursday, 7:30 am – 5 pm Friday, 8 am – 4:30 pm
I’m not sick but I need preventive care What should I know about traveling?
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I need to see a specialist
I take medication or was recently prescribed some by my doctor Plan Details What should I do if I’ve had big changes in my life?
20 I’m eligible for medicare or have another insurance policy 20 I’d like to file a grievance or appeal 21 What should I know about privacy? 22
Support is just a click away. Visit Prevea360.com/Contact Visit Prevea360.com/HealthPlan101
Network: Prevea360 Group Number: XXXXXXXXXXXX
Product Type: HMO prevea360.com
Your Member ID Card If you haven’t yet received your ID card, it should be on the way!
Member Number
Member Name TEST TEST TEST TEST 1
012345678901 012345678902 012345678903 012345678904
TEST TEST 2 TEST TEST 3 Deductible*: Individual $XXXXX Family $XXXXX
Ded / C oi nsurance Max*: Individual $XXXXX Family $XXXXX Out of Pocket Max*: Individual $XXXXX Family $XXXXX
PCN: 6104 • BIN: 610602 Customer Care: 877-230-7555(TTY 711) • Prevea Care After Hours: 888-277-3832
Visit Prevea360.com to find information on your benefits | 3
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