Essentia - Director of Technical Assurance and Compliance



Director of Design & Development


Introduction. ................................................ 1-2

About The Trust............................................ 3-6

About Essentia............................................. 7-8

Investing in World Class Facilities................ 9-12

The Role................................................... 13-20

Working at Essentia and GSTT.................. 21-22

Senior Leadership Team............................ 23-24

Application Process. ................................. 25-26

Candidate Brochure 102


Thank you for your interest in the Director of Technical Assurance and Compliance post at Essentia.

Guy’s & St Thomas’ NHS Foundation Trust is one the UK’s busiest and most successful foundation trusts, with a long history of clinical excellence and high quality care. Our Trust is made up of two of London’s best known teaching hospitals – St Thomas’ Hospital and Guy’s Hospital – and London’s two specialist heart and lung hospitals, Royal Brompton and Harefield. It also includes Evelina London Children’s Hospital and both adult and children’s community services in Lambeth and Southwark. We are part of King’s Health Partners, one of only eight academic health sciences centres in England.

Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence.

Essentia plays a crucial role on enabling the vast array of healthcare services provided by Guy’s and St Thomas’ NHS Foundation Trust and other partner organisations including King’s College Hospital NHS Foundation Trust.

Responsible for non-clinical healthcare services, Essentia designs, builds and maintains healthcare infrastructure vital to the smooth running of healthcare services, encompassing everything from construction projects and healthcare planning to facilities management, housekeeping, transport and security. We employ around 1,700 people, and our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.


Director of Technical Assurance and Compliance

The Director of Technical Assurance and Compliance will take the lead role in driving and ensuring a very high-level of technical assurance and compliance for estates, infrastructure and facilities across a portfolio including several large-scale acute hospitals sites, medical teaching facilities and a community healthcare portfolio. Key aspects of the role include leading on technical assurance and compliance across a broad portfolio spanning fire safety, asbestos, water safety and estate infrastructure as well as adherence to COSHH, HSE and PPE regulations. The postholder will lead a team spanning Risk and Governance, ISO Accreditation, Compliance and Energy management functions responsible for the design, implementation and management of systems, control processes and risk management arrangements to ensure compliance with legal/national/NHS standards, best practice and other Trust-wide policies and processes. We are seeking an individual with significant experience of operating successfully in an engineering technical assurance/compliance leadership role across a large-scale, complex estate portfolio. You will take a proactive approach to leading teams to achieve results and will have a track record of driving performance improvement programmes resulting in improved levels of assurance and compliance across an estate portfolio.

The role offers the opportunity to play a crucial role in leading estates and facilities technical assurance and compliance across one of the UK’s most complex healthcare portfolios, creating an environment that in turn will make a fantastic difference to so many.

Best wishes, Alastair Gourlay, Director of Essentia

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About the Trust

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation

trusts. We provide a full range of hospital and community services for people in Lambeth, Southwark and Lewisham, as well as specialist care for patients from further afield including cancer, renal, orthopaedic and cardiovascular services . Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England

including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need


Building Healthier Futures

it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. The Duchess of Cambridge became the Patron of Evelina London in 2018.


Director of Technical Assurance and Compliance

Our Values to patients and staff drive everything we do

Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional care every day.

Put patients first

Take pride in what we do

Respect others

Strive to be the best

Act with integrity

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About the Trust continued

Our year in numbers 2018-2019

218,000 emergency and urgent care attendances

More than 796,000 patient contacts in community services

93,000 inpatients

1.38 million outpatients

6,492 babies born

123,000 day cases

over £1.6 billion annual turnover

around 17,100 staff

2.6 million patient contacts


Director of Technical Assurance and Compliance

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. In 2019 we combined adult community services with acute medicine and therapy services to create Integrated Care, a new strategic

business unit. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of six accredited UK Academic Health Sciences Centres. In partnership with King’s College London we have dedicated clinical research facilities and a National Institute for Health Research (NIHR) Biomedical Research Centre.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 17,100 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2018 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS.

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Our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.

Essentia provides in-house Estates, Facilities and Capital Management for Guy’s and St Thomas’ NHS Foundatioan Trust, as well as services for other local NHS providers in both the acute and community setting. The context within which Essentia works is changing, and at pace. There is an unprecedented appetite for collaboration between Trusts, within the Integrated Care System (ICS, formerly STP) and beyond, and growing interest in Essentia the organisation of choice for the successful management of high quality estates and facilities services.


Director of Technical Assurance and Compliance

Essentia strives to be a great place to work, grow and build a career.



The Essentia way is

Looking after each other

Working together

Doing it well

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Click photo to see NHS Guy’s and St.Thomas Cancer Centre information website


Director of Technical Assurance and Compliance

We have one of the most ambitious capital investment programmes anywhere in the NHS.

Most recently we have delivered the £160 million state of the art Cancer Centre at Guy’s Hospital.

The new Cancer Centre at Guy’s was designed by Award-winning architects Rogers Stirk Harbour + Partners and specialist healthcare architect Stantec were chosen for their innovative design based around a series of ‘villages’ that give the 14-storey building a human scale

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Looking to the future we have a once in a generation opportunity to build a platform for sustainable future healthcare and develop world-leading healthcare, Biomedical and MedTech clusters in the heart of London

New MedTech Cluster by 2040


Director of Technical Assurance and Compliance

A Biomedical Cluster at our London Bridge site (including Guy’s Hospital) focused on advanced therapies, cellular medicine, cancer and biomedical sciences - building on the success of the Guy’s Cancer

Further capital investment in our

A MedTech Cluster at our Westminster Bridge

Centre and Guy’s Tower as centres for advanced therapies research.

community healthcare estate portfolio , thus enabling better integrated care for our communities, closer to where people live, by improving digital mobility of staff and diagnostic tools, encouraging people to manage their own health, and providing a network.

site (including St Thomas’s Hospital), building on the Trust’s existing strengths in emergency care, diagnostic imaging, paediatrics and

cardiovascular care and the University’s cardiovascular, imaging and healthcare engineering research.


A c.£200m expansion of Evelina London Children’s Hospital, providing the full continuum of specialist care and delivering a comprehensive children’s hospital for London.

A partnership with Royal Brompton & Harefield NHS Foundation Trust that will transform specialist cardiovascular care for London and the UK.

The Trust will plan and deliver an estate that will be fit for purpose for decades to come, by designing “shell and core” buildings which can adapt quickly and easily to different uses, so that we can refit them every 10-15 years, depending on our needs. This is not a one-off exercise, but a sustained strategy of investment and growth that is financially sustainable over the long-term. Healthcare is rapidly changing. In the future the treatments and technologies available to patients may be radically different. We need buildings that are designed with a degree of flexibility and future-proofing. We aim to treble the amount of space across our estate from the current 381,000 sqm to 1.1M sqm by 2050. Space not required by the Trust and King’s Health Partners will be available to research institutions and life science industry partners, including startups and SMEs. Co-location of these uses is central to the development of our MedTech and Biomedical Clusters model.

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Director of Technical Assurance and Compliance

Job Title Director of Technical Assurance and Compliance Responsible To Director of Performance & Improvement, Essentia Salary Band 8D

Job Summary

Reporting into the Director of Performance & Improvement, this role is key in achieving Essentia’s operational and strategic ambitions. This role is ultimately responsible for ensuring that there is an appropriate assurance framework in place to provide the Trust with assurance that Essentia’s services are being delivered in line with all statutory and mandatory requirements • Responsible for the compliance of the Trusts’ engineering and technical systems including responsibility for Fire and Asbestos, including managing the fire and asbestos management teams including maintaining fire compliance documentation and a current asbestos register. • Ensuring that the Trust has an assurance framework in place. This framework should include a full and progressive suite of reporting, supported by robust processes, that demonstrates compliance with statutory obligations, and performance against all internally set KPI’s.

• Liaising with capital projects team and engineering function in respect of the delivery of the engineering capital infrastructure projects across the Trust.


Director of Technical Assurance and Compliance

• Provide professional engineering leadership and expertise across the Trust to other estates staff, Director’s, Senior Management of the organisation and advise external agencies where appropriate.

• The post-holder has overall responsibility and accountability for ensuring engineering maintenance and projects on the site, including contract work, is carried out to appropriate standards and specifications and in accordance with relevant NHS HTM’s etc as well as current Health and safety legislation. • Responsible for setting and reporting on performance standards in relation to maintenance compliance, managing planned maintenance and statutory compliance including fire, and developing relevant maintenance operational policies and procedures to improve compliance and assurance.

• Responsible for the management of Essentia’s risk register.

• Responsible for the development and management of the backlog maintenance plan.

• Managing carbon reduction strategies and energy performance including robust energy and utilities consumption reporting.

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Duties and Responsibilities • Responsible for providing professional and organisational assurance around all areas of operational engineering and maintenance performance and compliance, both statutory and non-statutory as well as reactive.

• Responsibility for fire safety and compliance against all statutory obligations and the Trust Fire Policy. This includes the line management of the fire team.

• Responsibility for the management of the Asbestos register and the associated records, ensuring that surveys are carried out where appropriate to prevent risk to staff and contractors.

• Responsible for all water safety matters and reporting, in accordance with L8 and any other statutory requirements, to ensure that the water supply to the Trust is safe and reliable.

• Advising on COSHH, HSE and PPE regulations and assisting managers to develop effective systems for carrying out risk assessments in these specialised areas.

• Develop strategies to improve PPM and thereby reduce reactive failures and derive resulting efficiencies.

• Be responsible for the overall prioritisation and management of capital projects for plant replacement and infrastructure upgrades to effectively manage the risk associated with a £100m+ backlog maintenance plan.

• To develop the annual capital application for backlog maintenance, based on a professional and clinical assessment of risk. The quantum is between £6 and 16m pa.

• Responsible for the introduction and monitoring of management systems to control and monitor maintenance, plant and equipment necessary to meet the requirements of all current legislation.


Director of Technical Assurance and Compliance

• Responsible for the preparation of regular reports, and performance data for the estate and maintenance operations, working closely with Essentia Performance and Reporting Manager.

• Responsible for the control of and energy budgets (circa £15m) and capital investment budgets (prior year £16m) where they relate to the role.

• Develops in association with the operational engineering teams, tender specifications for site and Trust wide maintenance/service contracts

• Ensure that external maintenance/service contracts are in place that ensure compliance with current standards, underpinned by regular reporting/auditing to demonstrate compliance.

• Develop, manage and report on KPI’s to monitor the performance of the in-house maintenance team, engineering and building, and external service contractors across the Trust

• Ensure that all engineering works are procured, managed and delivered to agreed parameters of time, costs and quality in accordance with the Directorate’s agreed procedures and Trust’s standing financial instructions.

• Responsible for the development of a range of policies/procedures and service development for on behalf of the engineering department and contribute to wider Directorate policies.

• Production of regular reports and make recommendations to the Director of Performance and Improvement on compliance, performance and energy efficiency.

• To comply with all legislative requirements, EU directives and support the Trust in meeting the requirements of Standards for Better health and the Health Care Commission.

• To develop proposals for the expansion of engineering services within the STP landscape, to create a sustainable and compliant service provision across the STP.

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Communication • Responsible for communicating technical information to senior managers, Directors and conducting high level negotiations with customers, suppliers and statutory bodies.

• Ensure that effective communication exists at all levels and key local and corporate messages are effectively communicated to all staff.

• Ensure effective, collaborative and positive relationship between all teams under the direct control of the role and capital projects and estate master planning teams

• Ensure that communication is a two way process, which should encourage feedback and generation of good ideas, better staff involvement and help to create a strong sense of common purpose and team work.

• Present information on multi-faceted projects to Trust and other staff at Board and senior management level. Be able to present financial, contractual, technical and other information with respect to operational, maintenance and engineering projects.

Risk & Corporate Governance • Lead on the management and implementation of systems, control processes and risk management arrangements to support monitoring of compliance with legal/ national/ NHS standards, best practice and other trust-wide policies and processes.

• Ensure a robust process is in place to ensure that the Trust is always aware of changes in legislation and NHS standards and complying where relevant.

• Ensure that all complaints and any untoward incidents are properly reported and handled in accordance with Trust policy and all current legislation i.e. health and safety etc.

• To ensure an audit process exists and is operated for monitoring legislative site processes.


Director of Technical Assurance and Compliance

Staff Management • Line management of the following function Risk and Governance, ISO Accreditation, Compliance and Energy management

• Provides strong individual and professional leadership of compliance across Essentia services.

• Ensure that staff understand their objectives and departmental performance expectations. Monitoring staff capability and take remedial action when required. Discusses issues of concern with individual member of staff and the Head of Infrastructure Operations as appropriate.

• Collaborate where appropriate with users, clinical colleagues, human resources and finance department representatives.

• To develop along with other staff within the Directorate a common, consistent and more innovative approach to staff recruitment,

• To facilitate service improvements, particularly where these involve changing attitudes or culture.

• This position will ensure that all Trust management and HR policies are cascaded to all staff and implementation is both consistent and effective throughout the engineering department.

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Qualifications/Education Professionally qualified in an engineering, facilities management, built environment or appropriate technical subject in addition to relevant professional experience.

Relevant health and safety qualification and training

Relevant training in subject areas relating to engineering and estates technical assurance and compliance, preferably to include fire safety, water safety, electrical safety, asbestos management, COSHH etc

Previous Experience Substantial experience of operating in a senior management role in an engineering maintenance context and providing compliance and monitoring services at a senior level in a large, complex environment. Comprehensive specialist technical knowledge relating to mechanical and electrical building services in commercial/ industrial or health buildings. Substantial experience of managing large complex capital projects from inception to completion including management of revenue and capital budgets. Fully conversant with the statutory and legal requirements that impact on building owners and occupiers. Demonstrate a good knowledge of budget/financial Management. Substantial staff management experience which will include external contractors and their effective management. Previous experience in NHS. Knowledge of technical memorandums, building notes and other NHS guidance


Director of Technical Assurance and Compliance

Skills/Knowledge/ Ability Ability to analyse complex problems and to develop practical and workable solutions to address them. Ability to prioritise work in the face of competing demands. Ability to establish strategic direction and tactical delivery plans by establishing clear work priorities, effective delegation, and performance management and review. Demonstrate an understanding of design and contractual processes and a comprehensive understanding of building procurement methods. Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individual and teams to achieve departmental targets. Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery models. Sound political judgement and astuteness in developing and working with complex policies. Excellent inter-personal and communication skills. Ability to write complex reports, business cases and policies. Good work ethic personally organised and self-motivated. A good understanding of the NHS environment Additional Information Ability to demonstrate tact and diplomacy in dealing with patients, public and senior personnel within the Trust, health economy and other agencies etc. Ability to exercise political judgement whilst working in the public arena on sensitive issues. Ability to pass pre-employment medical screening. Physical ability to access plant and equipment by ladders, on roofs and in some restrictive plant areas. Self starter, capable of working on own initiative and to a personal agenda. Ability to demonstrate a keen understanding of the issues relating to both the Trust and the NHS and how these influence Facilities as a service provider.

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Health, wellness & recreation

At Guy’s and St Thomas’ you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here. We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard. As a member of Essentia and GSTT staff, you’ll be provided with a competitive salary and pension scheme, generous annual leave, excellent training and development opportunities as well as numerous other attractive benefits to help actively encourage a positive, diverse, healthy and family friendly culture in our workplace.

• Access to staff gym at St Thomas’ Hospital and a 25m swimming pool at Guy’s Hospital • A comprehensive staff health and well-being programme, ‘5 ways to a healthier YOU’ • Employee assistance programme • Free staff counselling service • Sleepio programme • Free eye tests • Free stop smoking service • Free access to physiotherapy • Access to weight management programme • Headspace app • Weight Management Programme • Happier@Work Programme • On-site cinemas for patients and staff Total benefits worth c. £750


Paid holiday

• Life Insurance Cover • Ill Health Severance Cover • Company Pension

• 27 days (plus bank holidays) when you start • 29 days (plus bank holidays) after five years service • 33 days (plus bank holidays) after 10 years service • Plus the opportunity to buy and sell annual leave each year

Contribution (14.3% employer contribution)

• Season ticket loans • Salary sacrifice schemes Total benefits worth between £14,000 to £18,000 depending on salary level


21 Programme Director Director of Performance & Improvement

Education, training and development support

• Leaders at Essentia are eligible to undertake the Level 7 MA Senior Leader Masters Degree Apprenticeship (SLMDA) delivered by Pearson Business School accredited by the University of Kent (T&Cs apply) Total benefit worth c. £18,000 for term of course


• Subsidised on-site nursery • Childcare vouchers • Flexible working policy • Support for carers

Get involved

• Access to the Thomas Guy sports and social club • Fundraising and volunteering opportunities with the Guys’ and St Thomas’ Charities

GSTT has an active commitment to equality and diversity, welcoming people of all backgrounds, nationalities and religions. We are recognised as a healthcare leader by Stonewall and the Trust is a disability confident employer.

Further information working at GSTT can be viewed here.

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Director of Essentia

Director of Operations (Supported by Site Directors)

Director of Performance & Improvement

• Site based soft FM Management • Site based hard FM Management

Director of Estate Development

• Employee Engagement • Disability Discrimination • Operational Contracts Management • Customer Service / Telephony • Internal and External Customer Relationships • Operational Services Contracts • Backlog & Minor Works Management • Setting standards and policy for Hard and Soft FM

• Technical Assurance & Compliance • ISO accreditation • Risk Management & QA • Quality Standards • Data collection & reporting • Operational Financial Management • Workforce & Essentia Academy • Business Planning • Improvement & Efficiency Programme • ERIC and Model Hospital returns and analytics • Procurement (incl Capital Procurement) • Sustainability • Fire Safety Management

• Adaptable Estate Design Standards • Contractor/Developer Partnerships • Private sector financing • Adaptable Estate Delivery Management • Commercial & Legal Negotiation with Developers • Tenant Procurement & Negotiation


Programme Director

Asset Management Director

• Project Planning oversight • Governance and Oversight • Capital and Operational Interdependencies • Capital Programme monitoring • External relationships monitoring/management • Administrative Management and agenda planning • Strategic capital / oversight and benefits realization reporting • Meetings management (decision making) • Corporate support & risk management

Director of Design & Development

• Estate Strategy Development • Strategic planning of healthcare estate • Property and Asset Management • Space Management • Commercial management of assets • Landlord and tenant relationships • Planning approval

• Technical Design Standards for capital projects • Strategic and functional planning • Design Management • Fit-out ·Contractor Management • Commissioning & Handover • Technical Supervision • Infrastructure Design and Planning • Internal & Public Stakeholder Engagement • Programme Office & Resource pool (capital)

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Essentia is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group

To arrange a confidential briefing conversation please contact our advisor

Ben Duffill

Matt Giles of MRG on 0203 962 9900


Director of Technical Assurance and Compliance


Applications should consist of a comprehensive CV of not more than 4 pages and a covering letter of not more than 2 pages Applications should be sent to and

The closing date for applications is Monday 2nd August 2021.

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