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PATIENT EMPOWERMENT NETWORK
Patients have experienced that and doctors have experienced that. I would just suggest that you listeners and readers talk to their company's human resources person, and tell them how much they've enjoyed their telehealth benefit; if you are insured by the government, take the time to write your senator or representative, and tell them that you don't want to go back to in-person only care. I think we will have to advocate some but there's such an overwhelming positive response that I'm quite optimistic that it will stick. Having recently experienced four or five different medical professionals interacting with me through telemedicine, I've noticed that there's a different cadence to each of the visits depending on the person's communication style and their comfort level with the medium.
Honora Miller:
How can patients prepare themselves in order to get the best possible experience out of telemedicine?
Dr. Kvedar:
Sure, but before I get to that, I would just quickly say that we're working on doctors, too, on what we're calling "website manner." It used to be something that we sort of said with a chuckle, but we're very serious about it now. And it's things like looking directly at the camera, and dressing up so that your patient takes you seriously. But back to your question about how patients can prepare for a telehealth visit. I'd suggest everyone think about being more conscious of the information that your doctor needs to help you, either in making a diagnosis or by helping you with a care plan.
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