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PATIENT EMPOWERMENT NETWORK
Your Telemedicine Visit Key Steps For Success The idea of telemedicine may seem a bit daunting, so here’s what you need to know to help you have a smooth, effective experience.
VISIT THE PATIENT PORTAL
Obtain your login information from your provider’s office. Login and familiarize yourself with the functionality. This is where you will find the technology for your virtual visit.
DOWNLOAD THE APP
If available, download the app that corresponds with your patient portal. This may be an easier-to-use option as it removes the nuances of compatibility with various browsers.
REVIEW INSTRUCTIONS
Take the time to review the instructions In advance of your appointment so you can troubleshoot any issues if necessary.
SIGN CONSENT
You will be asked to electronically sign and consent for the virtual appointment.
HAVE PATIENCE As with any video chat technology, there is inevitably an issue early on either with sound or video. Be patient and flexible with your provider and yourself as you try to connect.
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