Accelerate your fibre journey with a future-ready deployment strategy. This dynamic guide reveals how to deliver fast, scalable, and cost-effective fibre networks using proven models and smart execution techniques. Whether you're building from the ground up or optimizing existing plans, this flipbook empowers your team to connect communities and customers—faster and better than ever.
www.sltmobitel.lk
TO INTRODUCE IN SPEED IN COVERAGE
SLT-MOBITEL FIBRE
Welcome to SLT-MOBITEL National Fibre!
You’re with Sri Lanka's leading digital and ICT service provider, and international operator, revolutionising the country with an expansive 65,000+ km fibre coverage. With our robust network connected by 5 submarine cables, we offer you the fastest and most comprehensive broadband experience via SLT-MOBITEL, linking our nation to the global community.
A SINGLE FIBRE CONNECTION WILL GIVE YOU…
PEOTV (up to 3 connections)
Voice
Internet
FEATURES:
Ultrafast download speeds of up to 300Mbps / 1000Mbps and upload speeds of up to 150Mbps / 500 Mbps
UHD quality video streaming
Lowest latency for gaming
Seamless connectivity of multiple devices
Lifetime warranty with 24x7
An array of TV channels with TrueHD quality and multiple TV connections
free maintenance (T&C apply as per customer agreement)
Crystal-clear HD quality voice
MANAGE YOUR CONNECTIONS WITH MySLT Your all-in-one application for an easy and seamless SLT-MOBITEL user experience, anytime, anywhere… from a single tap.
Track real time, daily data usage
Manage up to 4 connections for 4 users
Buy extra GBs
Report connection-related issues and keep track of your queries
View your bill and pay instantly
Activate data add-ons and upgrade packages
REGISTRATION
Get onto MySLT App easily in just a few simple steps
or visit MySLT Portal via https://myslt.slt.lk
Connect your app using
Sign in with your mobile number FB or Gmail account
Call 1212 if you come across any sign-in issues
your SLT-MOBITEL Account Number
Make things even easier with voice command access to key MySLT functions through Alexa!
• • • •
Add MySLT skills to Alexa Launch MySLT in Alexa
Login to MySLT
Just say “Alexa, open MySLT”
Download Alexa App
CONVENIENT BILL PAYMENT OPTIONS
Pay your bills easily through any of the below methods!
MySLT App / Portal
Mobile wallets / Apps
Scanning QR code on bill or eBill
Bill online portal via www.slt.lk/en/payonline
BILL PAYMENT
Payment kiosks
SLT-MOBITEL outlets
Banks and supermarkets
bank
FIBRE BROADBAND
You’re with a fibre connection that can deliver speeds of up to 300Mbps / 1000Mbps at the highest quality of service, opening a million possibilities for you.
WI-FI COVERAGE A Wi-Fi 5 router to enhance coverage and higher performance.
ETHERNET Access the internet via an ethernet cable to benefit from the full speed of the connection.
The Bundles Powering Broadband, PEOTV, and Voice exclusively from SLT-MOBITEL Fibre TRIO bundle packages, tailored to meet different customer requirements. Fibre TRIO
TRIO VIBE
Monthly Rental Rs. 3,530/-
ANYTIME ANYTIME DATA 40GB UPLOAD 40GB
PEOTV - 75 CHANNELS
UNLIMITED CALLS
TRIO VIBE PLUS Monthly Rental Rs. 4,100/- ANYTIME ANYTIME DATA 40GB UPLOAD 40GB
TRIO SHINE Monthly Rental Rs. 4,950/- ANYTIME UNLIMITED DATA 100GB 7xFun ANYTIME UPLOAD
PEOTV 75 CHANNELS
Bundle ADD-ON 25GB
PEOTV - 90 CHANNELS
50 GB EAZY STORAGE
UNLIMITED CALLS
UNLIMITED CALLS
The fastest and most economical Home Broadband Solution in Sri Lanka.
Choose the perfect package type for you and your entire family! Stay longer, use more and get more data with the ONLY HOME BROADBAND connection at no cost
Anytime Packages No time-based restrictions for the usage of the data bundle
Unlimited Packages Unlimited data to access the internet
Hungry for data because your monthly package has run out of GBs? Get extra GBs with special add-on data bundles uniquely designed for your extra needs.
For package details visit www.sltmobitel.lk
FIBRE UNLIMITED FAMILY Upto 100 Mbps
FIBRE UNLIMITED BOOST Upto 300 Mbps
FIBRE UNLIMITED BLAST Upto 600 Mbps
FIBRE UNLIMITED TURBO Upto 1000 Mbps
HAPPY DATA DAY Unlimited Free Data !
MySLT App/portal > More > Happy Day > Pick the day
DATA ADD-ONS
Enjoy 7 days of your 7 favourite apps with our 20GB recurring bundle! That’s fun at home for everyone!
Subscribe through MySLT App
Working or studying from home? Or managing your business on virtual platforms? Use your favourite meeting platforms without consuming data from your standard data bundle, extra GB or bonus data! Everything you need to work & learn from home
Subscribe through MySLT App
Watch your favourite movies and TV shows in UHD quality and groove to your favourite tunes without interruptions!
Subscribe through MySLT App
Enjoy an unmatched gaming experience with extremely low data costs on the lowest latency gaming data bundle! Being the pioneer of the eSports industry in Sri Lanka, empowered by digital technology, SLT-MOBITEL continues to facilitate resources for the enhancement of the industry, aiming to promote ‘responsible gaming’.
Subscribe through MySLT App
Stream Your Games on YouTube SLT-MOBITEL's Gaming Add-ons!
Streamer Premium Bundle 150 GB
Gamer Lite Bundle 25 GB
Gamer Premium Bundle 100 GB
YOUTUBE & MESSENGER Watch the latest updates from your favourite YouTube channels in UHD quality and connect with your favourite Messenger apps!
Subscribe through MySLT App
PEOTV
Your number one source for the best local and global entertainment! With up to 3 PEOTV connections from a single fibre connection, multiple users can watch their preferred programme simultaneously from anywhere at home.
Time Shift TV (TSTV) Pause and rewind live TV & get access to 48 hours of Catch-up content.
HD channels Enjoy the best local and global entertainment in crystal-clear quality.
PEO MOBILE App Watch your favourite movies and TV shows while on the go.
Subscription Video on Demand (SVOD) Multiple packs of movies in Sinhala, Tamil, English, Malayalam, Telugu & Hindi at affordable monthly subscriptions. The movies will be refreshed every month.
Parental Control Make sure your kids only watch content that is suitable for them by restricting channels, TV programmes and movies according to your preference.
Picture in Picture (PIP) Watch 2 channels at the same time on a single screen.
VOICE
By choosing SLT-MOBITEL, you opt for the premium voice provider in the country, offering voice facilities for the entire family through a secure and healthy connection. ■ Rs. 747/- (monthly) for the whole family UNLIMITED call to any network ■ Enabled voice service with IDD □ IDD rates: https://www.slt.lk/en/personal/international/slt-idd/idd-rates ■ Reliable and superior UHD quality voice
Experience crystal-clear, unlimited landline calls Enjoy cordless freedom and flexibility throughout your home by using a cordless device
or
Select your phone from a range of options by visiting
your nearest SLT-MOBITEL outlet
SLT-MOBITEL eTeleshop via https://eteleshop.slt.lk
Activate best calling plans : Call 1212 or visit nearest SLT-Mobitel outlets
ENHANCE WIFI COVERAGE
WI-FI EXTENDER Boosts the Wi-Fi signal to previously unreachable or hard-to-wire areas, increasing range. ● No need for additional wiring / drilling of holes
WI-FI MESH Provides wider coverage, eliminates dead zones and ensures a more consistent Wi-Fi experience throughout the entire area. ● Perfect for larger homes / o ce spaces where a single router’s
POWER LINE ADAPTER Carries internet and PEOTV signals through home electrical wiring to other places within the premises. ● Cost effective ● No need for additional wiring / drilling of holes
coverage is insu cient
To purchase these devices and more visit:
your nearest SLT-MOBITEL outlet
SLT-MOBITEL eTeleshop via https://eteleshop.slt.lk
or
Coming Soon...
Get the fastest fibre connection wherever you are at home
with SLT-MOBITEL Fibre to the Room!
Enjoy uninterrupted, hassle-free internet connectivity in every room at your home or office. Experience optimum performance with the SLT-MOBITEL FTTR solution! Now for the FIRST time in Sri Lanka FIBRE TO THE ROOM
VALUE ADDED SERVICES
Secure your devices! SLT-MOBITEL offers exclusive annual or monthly subscriptions for Kaspersky products to safeguard your privacy and data
SINGLE LICENCE SINGLE CONSOLE SINGLE DASHBOARD
To purchase please visit:
your nearest SLT-MOBITEL outlet
MySLT App
SLT-MOBITEL eTeleshop via https://eteleshop.slt.lk
or
or
A Cloud storage and sharing solution designed to be easy to use and universally accessible through mobile apps & web interfaces
Prepaid & postpaid packages available sign up from MySLT App/portal
A special phone service exclusively for children to contact their parents from school. Make a call to any of the four pre-nominated telephone numbers from the SLT-MOBITEL phone installed in or off the school premises.
For more info dial 1212
E-ticketing Reserve your train seats anytime, anywhere. Simply dial 1265 to get started.
Channel doctors at your own convenience at eChannelling registered hospitals or channelling centres.
To channel call 1225
or
visit
https://www.echannelling.com/
ANANTHAYA
Exclusive benefits for SLT-MOBITEL customers
Ceylinco SLT-MOBITEL Ananthaya
An insurance plan made with Sri Lanka Insurance Corporation for SLT-MOBITEL Fixed and Mobile customers. If you're 18 to 70 years old and signed up, you can get an insurance cover worth five times your monthly bill each year.
TELEHEALTH
Stay ahead of your health with health covers that provide financial assistance for hospitalisation. Our partnership with Ceylinco Insurance provides hospitalisation support plans exclusively for SLT-MOBITEL customers.
Any surgery
Any sickness
Accidental bodily injury
TELELIFE
Our partnership with Sri Lanka Insurance Corporation, provides life insurance at affordable premiums which can be paid along with the SLT-MOBITEL Home telephone bill each month.
Automate and digitise your home with internet-connected devices that let you monitor and manage your electronic appliances, and even your lighting, remotely.
For more information visit https://www.slt.lk/smart-home
Automated self-service facilities that will assist and support you in your preferred language AUTOMATED SELF SERVICES
MySLT App/ MySLT Web portal Voice Self Service via 0112121212 (Use your SLT-MOBITEL fixed line or registered mobile number) SMS 1212 (Use your registered mobile number to SMS 1212) Corporate web site: sltmobitel.lk Online Sales Portals Apply for new connections by accessing the Fibre online portal https://sltmobitel.lk Book a call Send a 1212 IVR message to book a call during your free time between 2.30 pm - 5.30 pm
AGENT SERVICES
Benefit from our premium agent service 1. Call Centre service via hotline 1212 2. Send Email to 1212@slt.com.lk 3. Social media support
AUTOMATED SELF SERVICES
Hi! I’m
The latest Virtual Customer Service Assistant of SLT-MOBITEL!
Now Ready to serve at your convenience with: • 24/7 service availability • No queues • Trilingual (Sinhala / Tamil / English) Services available: • Product / Bill / General information • Data / GB balance details • Extra GB / Add On purchases • New connection requests
You can find me on:
Web: www.sltmobitel.lk > Fixed FB Messenger : SLT-MOBITEL > Home WhatsApp: +94 11 200 1212 MySLT App
See me evolve, and take on even more tasks in the future!
MAINTENANCE & TROUBLESHOOTING
Equipment required for SLT-MOBITEL Fibre Service Following main units will be installed at your home / o ce at the time of providing the SLT-MOBITEL Fibre Service.
Set Top Box / STB for PEOTV
Optical Network Terminal / ONT (Main unit)
Home
TV
STB
ONT
PC
Phone
Notebook
Telephone / Cordless / CLI Phone
ONT (Optical Network Terminal) ONT is the main unit that will be provided & maintained by SLT-MOBITEL. STB (Set Top Box) STB is required for the provision of PEOTV service via SLT-MOBITEL Fibre & this will be provided & maintained by SLT-MOBITEL. *The ownership of the ONT & STB lies with SLT-MOBITEL. Phone The phone could be purchased by the customer separately. *The ownership lies with the customer. For more details, refer to the customer agreement T&C.
ZTE - HUAWEI - NOKIA - Tenda - C-DATA -
https://youtu.be/hodspAfv4FI?si=tZ0IjOTafa8Q-xR2 https://youtu.be/YR9GBQcpyzE?si=Hv5mjtDkWJUrfImF https://youtu.be/_AG-sLHkiDQ?si=YYoom1RJ4l7vRp1k https://youtu.be/IpeszIXx6tQ?si=6FdNwSkOCQUvtccm https://youtu.be/vJO3ZMBMbaI?si=ciuqW-ppHZdwbkAl
ONT TROUBLESHOOTING Check the status as shown below before doing the quick set up. If you are having an issue with the internet connectivity, check the status to identify the error and take the required action.
Actual product may vary based on device model
LED INDICATOR STATUS DESCRIPTION
ACTION REQUIRED
ON
ONT power on. OFF power off.
No
POWER (Green)
OFF
Switch on the ONT.
ON
ONT has completed the
No
registration process. Flashing ONT is registering.
PON (Green)
Be patient, it will be stable.
OFF
ONT has not started the registration process.
Check LOS status. If it is off, call 1212. Check your Fibre
ON
The optical module of the PON interface is powered off.
connectivity.
LOS (Green)
Flashing The receiving optical power is weak.
Call 1212.
OFF
The receiving optical power is normal.
No No
ON
The internet connection has
been established. Flashing The data is transmitted via the
No
INTERNET (Green)
internet connection.
OFF
Internet connection is not working.
Check your Broadband Username and Password or call 1212.
ON
The Ethernet interface is connected.
No No
Flashing Data is transmitted via the
LAN 1-3 (Green)
Ethernet interface.
OFF
Ethernet interface is not connected
Check your Ethernet cable.
to any terminal device.
ON
Voice account is registered.
No No
Flashing Voice account is registered.
Phone 1/2 (Green)
Call is in progress.
OFF
Unable to register Voice account. (For single Voice connection Phone 2 is always OFF)
Call 1212.
ON
The WLAN interface has started.
No No
Flashing Data is transmitted via the
Wi-Fi (Green)
WLAN interface.
OFF
WLAN interface is forbidden.
Press Wi-Fi button and check.
Green solid
GPON link between ONT and OLT is
operating normally.
No
Link
Off
GPON link is down or no link connected. Call 1212.
Green solid Green
ONT is authorised.
No
Auth
ONT is in process of ranging or
flashing synchronising on OMCI.
Be patient, it will be stable.
Off
ONT is not authorised
Call 1212.
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