LMS Flipbook Updated 2017

LMS Index

These are all the tips and tricks to learning, understanding, and utilizing LMS.

 Introductory Materials:  What is LMS  Why use LMS  Best Practices When Using LMS  How to Improve Your Sales Culture o Five Factors of a Positive Voice Image o Five Telephone Skills to Engage Callers  Improving Call Conversion  Definitions  Written Lessons:  Options- Setting up Your Defaults  LMS- How to Train Your CSR  Introduction to a Lead File  How to Navigate LMS Features  The 4 Scripts and the Importance of Role Play  Scripting- Why we Say What we Say  How to Maximize the Sale Process  Addressing FAQs and Objections  Understanding the Pricing Worksheet  Understanding the Call-Conversion Report  How to Track Estimates and Calendar Maintenance  Calendar, Email, and FAQ Maintenance

 Videos: 

LMS- How to Train Your CSR Click HERE Introduction to a Lead File Click HERE

 The 4 Scripts and the Importance of Role Play Click HERE  Scripting- Why we Say What we Say Click HERE  Addressing FAQs and Objections Click HERE  Understanding the Pricing Worksheet Click HERE  Understanding the Call-Conversion Report Click H ERE

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