Metrics, Mastery, and Momentum WELCOME TO HQ 2.0!
Expanded Enrollment Content In response to greater demands for agency partners to have a one- stop resource for market activity, HQ 2.0 has consolidated a host of previously fragmented data to enable easier access to information on individual agents’ production, specific
Are you busy building your business or hindered by constantly hunting down numbers? As any agent or advisor reading this newsletter knows, spinning multiple plates while attempting to track down vital information at a moment’s notice is one of the greatest challenges of thriving in today’s marketplace. At HPM, we strive to reduce the need for agents to seek answers in multiple places and increase their ability to focus on what matters: serving their clients. Now, the direction, convenience, and relief agents seek are available at their fingertips through a single pane of glass. After several months of research and development, Health Plan Markets is excited to announce the official launch of HQ 2.0 at hq.askhpm.com . Now live and available to all direct and partner agents, this vastly revamped internal portal and knowledge base provides greater ease of use, increased transparency, and all the tools and data points agents need to make more informed decisions about their activities, growth, and opportunities for improvement. Here is a brief overview of some of the core features now available through this revitalized resource. Itemized Visibility and Enhanced Data Siloing Through HQ 2.0, agents can now enjoy greater visibility and transparency in commission statements, contracting
product analytics, HealthSherpa and HPM Shop enrollment trends, and more. This data can be filtered and exported based on individual recordkeeping needs. Optimized Agent Onboarding In today’s market, any opportunity to reduce the time spent on back- and-forth email communication is welcome. With HQ 2.0, users can now submit agent invitations to a partnered agent directly through the system. Additionally, new agents can begin their onboarding process directly in the HQ 2.0 portal. Greater Clarity on Commissions HPM understands the importance of providing a helpful framework for following commission data. HQ 2.0 enables agents to track commissions weekly through detailed breakdowns and deeper insights into key KPIs, including Medicare AEP and ACA OEP enrollment metrics. From Concept to Creation The transition to HQ 2.0 began in the summer of 2025, with beta testing conducted in Q4. As thrilled as we are to offer this portal, it is only as strong as the end-users’ experiences with it. If you’ve yet to experience the new site, we encourage you to explore it today. If you have any questions or would like to receive a live demo of HQ 2.0’s full functionality, please contact us at support@askhpm.com .
efforts, and ACA or HPM Shop enrollments. HPM prides itself on running commission statements weekly. HQ 2.0 has expanded this
information into a new dashboard that provides greater detail on agent production, which can now be downloaded as a CSV file for easy exporting into accounting software.
2 • AskHPM.com
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