Jon Carson Consulting - July 2019

Learn How to Get Your Message Across ‘Fierce Conversations’

So often, we talk to our friends, coworkers, and loved ones without actually saying anything. We’ll beat around the bush on important subjects or hesitate to bring up sensitive matters. Global business coach and best-selling author Susan Scott has set out to change that. In her book “Fierce Conversations,” Scott argues that the key to get more out of our personal and professional relationships is to learn to lower our barriers and convey our message honestly.

Those who tend to judge a book by its cover may make the mistake of associating the word “fierce” with “aggressive.” However, as a master of meaningful communication, Scott has found that it’s important not to force emotions one way or the other. As she observes, “If your behavior contradicts your values, your body knows.” Instead of relying on fake bravado or false modesty, the author argues it’s better that the bravery be genuine. Breaking down those social barriers to be authentic in our conversations takes true ferocity. Scott does more than simply explain why frank and honest communication is important; she gives readers the tools to get there. Having spent years as a business coach, and now as the head of a firm that trains CEOs around the globe, Scott is well-versed in the art of teaching exercises. “Fierce Conversations” is brimming with action items, tactics, and tailor-made examples of how to communicate in every situation, from board meetings to parenting. If you’re someone who likes concrete guides over vague concepts, this book will pleasantly surprise you. GG Gretchen’s Kitchen (My mom’s secret recipes)

“Fierce Conversations” is one of those works born out of a simple idea with big implications. As the author explains it, “While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can.” By having the communication skills necessary to create lasting bonds, handle strong emotions, and overcome barriers, you’ll be prepared when crucial conversations present themselves.

Take a

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Macaroni Salad

Ingredients • 8 oz. macaroni noodles, boiled • 4 eggs, hard-boiled and chopped • 3 large dill pickles (preferably Claussen), chopped • 2–3 oz. pimento olives, sliced • Green onions as desired, chopped • 4 oz. tiny shrimp (optional) • 1 package Hidden Valley Ranch Original Buttermilk, prepared according to packet

Directions

1. In a large bowl, combine all ingredients. 2. Mix until evenly dispersed and coated in ranch. 3. Chill for 30 minutes and serve.

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