PRODUCT RETURNS, EXCHANGES, GUARANTEES & WARRANTIES
100% 90 Day Satisfaction Guarantee
Performance Bonus Schedule
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under Amway’s 100% 90 Day Satisfaction Guarantee are in addition to statutory or implied warranties; and other rights and remedies available under Australian Consumer Laws in relation to the goods. Guarantees and warranties do not apply where products have been damaged or misused after receipt. Additional Warranties In addition to our 100% 90 Day Satisfaction Guarantee, some products may also be covered by additional specific written warranties including the following: Home Appliances A one year manufacturer’s warranty applies. If the product becomes faulty during the warranty period, please return it to us for repair or replacement. Amway One Year Warranty Amway warrants new mechanical device for a period of one year from the date of original purchase. If any mechanical device purchased should become defective during the warranty period, Amway will, with proof of purchase and at its discretion, repair, replace or issue a refund for the defective device. Pricing Policy Prices effective 15 September 2022. All pricing in the catalogue includes GST where applicable. We try to keep our prices consistent throughout the catalogue period. However, price changes may be necessary because our manufacturers and suppliers may raise or lower a price after the Catalogue is printed. Therefore we reserve the right to change prices, without notice, on any item, for any reason. Pricing information is displayed with a special code to allow IBOs to see the wholesale price and PV and BV on the page. (See example below)
Your Monthly Performance Bonus is:
If Your Total Monthly PV is:
Any time you purchase an Amway product, you have the right to use it for 90 days to determine whether it is satisfactory and whether you want to keep it. If you decide that it is not satisfactory, you may return your purchase or the unused portion. You will be offered a choice of replacement without delivery charge, full credit towards the purchase of another product or a refund of your full purchase price. Exclusions from the 100% 90 Day Satisfaction Guarantee This guarantee does not apply to: goods or serviced purchased from Partner Stores or through other linked sites; Vendor Direct products; products that have been damaged or misused after receipt; products that have been made and delivered to customer order; delivery fees; abuse of the Satisfaction Guarantee or to any Services. Exchanges and Product Returns To exchange or return a product in accordance with the relevant guarantees and warranties, please ensure you have the information from the invoice that accompanied the product or the emailed order confirmation. For a product exchange, simply call Amway on 1800 45 46 47 or visit your local Amway Business Centre for purchases made in-store. Product Returns to Amway Visit www.amway.com. au/terms-and-conditions/ productreturnsexchangesguaranteeswarranties and follow the step by step process. Alternatively contact Amway on 1800 45 46 47 for support. Product Returns via Amway Business Centre 1. Take your items to the Sydney Business Centre, located at Homemaker Centre, 6 Victoria Ave, Castle Hill. 2. R equest a Returns Form and complete it. 3. The Business Centre will process your return. Return of IBO Registration Kit If an IBO wishes to return items purchased as part of their Registration Order, or a Registration Kit, within 90 days of joining, but does not wish to resign, then this IBO will need to pay a registration fee. Guarantee and Warranties Our goods come with guarantees that cannot be excluded under Australian Consumer Laws or other relevant laws. You are entitled to a replacement or refund for a major failure and for compensation for any other
7500 points
21% of your BV
5000 points
18% of your BV
3250 points
15% of your BV
2000 points
12% of your BV
1000 points
9% of your BV
400 points
6% of your BV
100 points
3% of your BV
As of 15 September 2022 the PV/BV ratio is 1 : 4.045 * . New Earning Threshold • New 6% Leadership minimum guarantee = 7500 x 4.045 = 30,337.50BV x 6% = $1,820.25 AUD • New 4% Foster minimum guarantee = 7500 x 4.045 = 30,337.50BV x 4% = $1,213.50 AUD
•
New 1% Monthly Depth minimum guarantee = 7500 x 4.045 = 30,337.50BV x 1% = $303.37 AUD
Delivery Amway delivers to major capital cities and towns throughout Australia. Delivery is not made to some remote locations; in those cases, delivery can be arranged to the nearest located delivery point.
Regular Express
Autoship Orders (web only)
$7.95 $14.95
www.amway.com.au
$7.95 $14.95
Phone
$7.95 $14.95
Click & Collect
$7.95 $7.95
Payment Options
NB: Delivery charges are correct at time of printing but may be subject to change without notice.
Pricing in Catalogue VS-000000 FBV P 000 B 0000 W 0000 RRP $00.00
P = PV
B = BV
W = Wholesale
amway.com.au 150 //
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