SCOTT BACON Opposition Spokesman for Tourism and Hospitality Opposition Report
Labor was proud to respond to this year’s state budget by releasing our Economic Direction Statement. The document clearly sets out Labor’s priorities for Tasmania and how we would implement them if we are fortunate to win the next election. We are proud of the work that has gone into the statement and we look forward to engaging with Tasmanians about the policies we’ve announced. Part of our goal to help create more full-time jobs in the state is the establishment of eight Industry Advisory Councils. Included in the eight proposed councils is one focussed on Tourism, Hospitality, Festivals, Heritage and the Arts. We believe it will be a terrific link between industry leaders, education providers and government ministers. We want to inspire Tasmanians of all ages to think about carving out full-time careers for themselves in hospitality. The Industry Advisory Councils will engage with the sector to understand exactly what government can do to help businesses find the right staff. A portion of part-time and casual jobs in the workforce is inevitable but we’d like to reverse the current trend back towards full-time employment.
We want to know what it would take for some businesses to turn a casual or part-time employee into a full-time or permanent member of staff. The more people work, the more confident they are to spend. Labor has also announced that we will match the Government’s commitment to payroll tax rebates and bonuses for businesses employing apprentices that fall under the payroll tax threshold. These are positive policies that will hopefully see hundreds of new apprentices start work across Tasmania. Recently we’ve seen TasTAFE in the news for the wrong reasons but Labor is absolutely committed to improving the organisation’s culture and making it the best it can be. We want to see a larger percentage of training dollars staying here to strengthen TasTAFE’s reputation and to help attract highly skilled staff to the organisation. With strong leadership, TasTAFE can play a key role in Tasmania’s economic future. I’d really like to discuss Labor’s policies with all THA members and look forward to catching up with as many of you as possible over the coming months. Please feel free to contact me – scott.bacon@parliament.tas.gov.au or call my office on 62122383.
Great Customer Experience Training Skill-Set The Great Customer Experience Program is funded by the Department of State Growth to raise standards in Hospitality and Tourism venues across Tasmania. The intent of this training is not only to support businesses participating in the program but also for hospitality and tourism businesses operating in regional and remote areas. Outside the Square Solutions are a major training partner of the THA and are pleased to offer the GCE Training Skill-Set state wide: INCLUDED UNITS - $10.00 per unit
SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITHFAB014 Provide table service of food and beverage SITXFSA001 Use hygienic practices for food safety SITXCCS007 Enhance the customer service experience
SITHFAB002 Provide responsible service of alcohol*
SITXFIN001 Process financial transactions
SITHFAB003 Operate a bar
SITHFAB005 Prepare and serve espresso coffee
SITXCOM005 Manage conflict
SITHGAM001 Provide responsible gambling services*
*The number of units required in a skill-set can be one or more, except where RSA or Gaming units are selected. *The RSA and Gaming units cannot be delivered as single units and must form part of a skill-set. For more information, please contact Outside the Square Solutions. Level 1, 73-75 Mount Street, Burnie (03) 6432 3336 admin@outsidethesquaresolutions.net.au
RTO #40715
June 2017 www.australianhotels.asn.au
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