Redefining Luxury in Hospitality
Shangri-La, Jeddah
Pre-work 1
Read this article, featured in LinkedIn – Click here to access and answer the following question. The author Raul Levis has provided his perspective on elements that add values to guests in luxury hospitality What is one unique initiative that you can implement within your function at Shangri-La Jeddah, which will contribute directly or indirectly in adding value to our guests.
Pre- work 2
Visit TripAdvisor pages of Rosewood Jeddah and The Ritz-Carlton Jeddah.
From their guest reviews, identify the things they are doing well to provide luxury value to their guests.
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“ Luxury is in each detail ” - Hubert de Givenchy
Bring your pre-work to the learning session! We will have fun activities and discussion based on the pre-work!
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