04:05 INTERVIEW
to people, is what I find most fulfilling. Nobody sends a thank- you note for a correct pay slip. But everybody remembers the wrong one. GPA: What kind of projects have you been involved in? Vijaya Nair: Every organization is unique. Many of my projects involve assessing a company’s approach and building an advisory strategy to mitigate the risks sitting in its current payroll landscape. I’m also helping some clients implement the strategy we have built, because a strategy on paper has never paid anyone. GPA: How has technology improved how you work with clients? Vijaya Nair: Payroll technology has improved enormously and changed the wing-to-wing process in a big way. The most impactful change for me is the integration between payroll, HR and finance systems. The manual downloading and uploading between systems can be eliminated because the systems now speak to each other. The download-upload routine is finally retiring. Technology has also made it smoother to handle, store and
The most impactful change for me is the integration between payroll, HR and finance systems. The manual downloading and uploading between systems can be eliminated because the systems now speak to each other.
Vijaya Nair: The impact our work has on employees intrigues me. Payroll delivers instant gratification, but it has a short memory. You are only as good as your last pay cycle. We may have done great things in the past, but if someone was not paid on time or were paid inaccurately for the last cycle, what value is all the good done before? It directly affects how employees manage their day-to-day living: bills, rent, school fees and other household expenses. The strongest promise an employer ever makes is to pay employees accurately on a set date. Enabling the employer to live up to that promise, and knowing what it means
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GLOBAL PAYROLL MAGAZINE ISSUE 28
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