person specification
• A good working understanding of tenancy management and housing legislation. • Good numeracy and literacy skills Strong IT skills (Microsoft office). • Able to communicate effectively with people at all levels (orally and in writing). • Good problem solving skills/ability to use own initiative Student accommoda- tion or leisure experience (transferable skills). • Knowledge of the issues surrounding students. • Ability to handle sensitive issues Influencing skills and a professional outlook on challenging issues. • Responsive to all queries. • Strong customer service skills. • Outgoing and happy member of a team. • Enthusiastic. • Willingness to get involved in social functions i.e. Halloween, Christmas and Student Open Days etc. • A desire to learn and to continually develop. • Willing to attend relevant training days/sessions. • Eager to seek feedback and review ways to do things better.
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