Customer Commentary (CONT’D FROM PAGE 22)
Under Roof Separators... ...Made Simple
only internally, but extremely well. With supply chain management, our attention needed to focus predominately on A1B quality certification, val- ue-added service as reliable JIT delivery, and long-term commitment, rather than lowest price. We moved from transactional and adversarial behaviors to relational be- haviors with ACC. We became proactive instead of reac- tive. This was a big change in the way we were accustomed to doing business. We, like our suppliers, were being held to new standards. These standards meant more focus and attention to detail. No longer was the attitude “that’s close enough” going to sustain us in our business relationships. It also became clear that we needed to build business al- liances with our customers, and if we were going to meet those customers’ needs, we would also have to form alli- ances with ACC. The rules of the game have changed. Today, buyer and seller must build a relationship with each other. Some of the keys to success in these alliances are trust, added value, commitment from top management, effective com- munication, mutual intentions, team approach to prob- lem-solving, elimination of hassles, honesty and fairness. In the alliances that we establish now, these factors must exist. If they do not, there will be no relationship.
T ANGENT A IR ® Energy conservation is realized when the TangentAir ® is combined with one of our filtration units. Eliminate problems with rotary airlocks and belt con- veyors delivering trim to your balers in new or exist- ing installations with ACC’s patented TangentAir ® . For more information please visit our website: www.accfilter.com
A IR C ONVEYING C ORPORATION P H : 901-454-5016 F AX : 901-324-7979 e-mail: sales@accfilter.com
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OEM box machine suppliers like to use proprietary electronic designs. It keeps you locked in to them and only them at a price they find very profitable. IMC box has successfully retrofitted 31 different OEM FFG, RDC and PS box machines with a simple low cost non-proprietary design - set yourself free Proprietary OEM electronics are expensive
Experienced in EMBA set-up control system replacement retrofits
a NEW Pacesetter 3.0 64Bit OS hardware release a Non-proprietary / non-PLC design a Simple to use common operator interface a Lowest maintenance cost design a Lowest priced set-up control system on the market a IMC Experience - set-up controls are ALL we do
Call for a free upgrade quote and ask for our EMBA reference list
www.boardconvertingnews.com 423 Commerce Lane - Unit 6 West Berlin, New Jersey 08091 Tel. (856) 768-5370 (800) 462-8660 www.imcbox.com cschipke@imcbox.com
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October 19, 2020
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