Human Relations Committee Have you heard of the “Great Resignation” or the “Big Quit?” This refers to recent government statistics that show an all-time high in employee voluntary resignations from their jobs: thirty-three (33) million nationwide since April 2021. Not too surprisingly, the highest quit rate is in the hospitality industry. While statistics can be misleading, there is no question that there is a turnover contagion across the country associated with the pandemic.
Kevin Hennessy
What can we do at MIYC? A lot as it turns out . For one, we have implemented an employee retention bonus program to reward our current staff for their continuing loyalty and commitment to the Club. Second, to fill openings when they occur, we have introduced an employee referral plan which pays bonuses to our frontline staff who refer successful candidates to MIYC. And we have engaged additional resources to find highly qualified job candidates on digital job search engines. These efforts have helped us to recently identify some great people to fill the Executive Chef, Sous Chef, Dockmaster and Receptionist openings. Word of mouth remains a highly effective (and cost effective!) way to recruit. So keep your eyes and ears open for potential server and kitchen help. Finally, as members, we all have a role to play. Other Clubs and restaurants have cut their hours of operation or cut services due to chronic under-staffing. We have not. So, we have and will in the near future likely experience some slight delays in dining service. As soon as we have a fully staffed kitchen and server crew, we can expect to see noticeable improvement. In the meantime, let’s all take a deep breath and respond with patience and respect to the staff who are all trying so very hard to serve us. They will appreciate it -- and appreciate you! Kevin Hennessy Board of Directors Chair, HR Committee
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