discriminated against:
Civil Legal Advice
1. Identify how you have been discriminated against. Seek specialist advice for guidance if required. 2. Complain informally about the discrimination directly with the relevant organisation. You could do this via email, letter or phone. Keep a clear record of any conversations, meetings and correspondence regarding this issue. If this isn’t resolved move onto next step 3. Make a formal complaint. Cross reference time limits with the complaint. Request a complaints procedure to follow. If there isn’t a complaints procedure, then complain in writing. If this still isn’t resolved move to step 4 4. Escalate your complaint to an independent organisation. If the independent complaints procedure does not resolve, move to step 5 5. Consider mediation, conciliation or arbitration. 6. You could consider legal action. This is often costly. If are on a low income you may be able to apply for legal aid to pay for specialist support. For employment tribunals there is a strict time limit of 3 months County Court – if you have been discriminated against by a service provider, you can use a county court. There is a 6-month deadline for this.
www.gov.uk/civil-legal-advice might be able to give free confidential advice on discrimination if you are eligible for legal aid.
Disability Law Service
www.dls.org.uk provides free legal advice and representation for disabled people, including those facing discrimination at work Section 7 - Support at Home Equipment & Adaptations
Managing with day-to-day tasks can become increasingly difficult for someone living with a long-term health condition. Their condition may worsen over time, leaving them
increasingly reliant on you as their Carer for support. Alternatively, their needs may fluctuate from day to day, with some days needing more support than others. There may be help available within the home that can support someone’s independence. This can enable someone to take back some control over their own care needs and reduce reliance on the Carer. There are various levels of equipment and adaptations available for people to use.
Below are some useful organisations to seek guidance and further advice from;
www.equalityadvisoryservice.com
The Equality Advisory and Support Service advises and assists individuals on issues relating to equality and human rights. Helpline: 0808 800 0082 (textphone 0808 800 0084) open Monday to Friday 9am to 8pm and Saturday 10am to 2pm. You can also email using a form on their website.
ACAS
Reducing Falls in the Home
www.acas.org.uk provides information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems. Helpline: 0300 123 1100 (text relay service 18001 0300 123 1100) open Monday to Friday 8am to 8pm and Saturday 9am to 1pm. You can also ask a question online.
https://northamptonshire.steadyonyourfeet.org
Low level equipment When we refer to ‘equipment’ at a low level we are speaking about devices, tools or gadgets aimed to make it easier for a person to carry out everyday tasks independently. For example, this could include easy use kitchen
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