ACTIVITY SUMMARY
DEPARTMENT
PROGRAM/ACTIVITY MUNICIPAL COURT
MUNICIPAL COURT
MISSION/PROGRAM DESCRIPTION
The Municipal Court activity is responsible for processing legal and court related matters in an efficient and timely manner as well as provide a forum for citizens to have their matters heard in a judicial and unbiased setting. Administrative functions include timely and accurate processing of complaints filed, courteously responding to request for information from the public, responsibly collecting assessed fines and fees, and the efficient docketing of cases for adjudication.
GOALS AND OBJECTIVES
* Improve and streamline court processes through the use of relevant court * Provide convenient customer service options for defendants who interact with * Maintain a citation clearance rate of 75% * Bench Trials adjudicated in 2 or fewer settings * Jury Trials adjudicated in 2 or fewer settings * Serve $400,000 worth of warrants by the Marshals Office * Maintain an average survey score from web chats & text messages of 90% or
PERFORMANCE MEASURES/SERVICE LEVELS
Actuals FY 2022
FY 2024 Target
Quantifiable Factor(s)
Actuals FY 2021
Actuals FY 2023
Activity Demand/Workload 1a. Number of citations filed with the court 1c. Cases with entry of judgment 1d. Cases placed on inactive status 2. Total Bench Trials Performed 3. Total Jury Trials Performed 4a. Total Warrants served by Marshals 4b. Total citations issued by Marshals 1b. Cases reactivated
4,827 2,217 4,529 2,658
6341 2801 4988 3418
7243 1468 4341 3149
4,000 2,000 4,000 1,900
5 0
4 0
2 0 0 0
5 5
223 235
85
120 175
133
2,031
1,913
2,303
1,000
5a. Defendant's assisted by web chat or text message 5b. Defendant's request for case resolution through email 5c. Defendant's video conferencing with the Judge
125
189 850
390
75
1,087
37
1,087
Efficiency/Effectiveness Measures M&O budget per capita M&O Budget % of General Fund Budget
$11.27
$12.97
$
16.12 $17.54
1.30% 1.30% 1.61% 1.82%
101.00% 93%
77% 84.00%
1. Citation Clearance Rate +
1.12 1.00
75%
8% 0%
<2 <2
2. Average Number of Trial Settings before Bench Trial conducted + 3. Average Number of Trial Settings before Jury Trial conducted + 4. Total value of the warrants served by the Marshals Office
0%
$120,684 $36,623 $62,409 $34,000 89.33% 86% 80.24% 55%
$ $
- -
$120,000 $20,000
5. Total value of Marshal citations issued
93% 75.00% 65% 80.00%
6. Average survey score from Web Chat/Text Messages
7. Percentage of defendants utilizing digital means to resolve their cases
ToC
169
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