FY 2023-24 Adopted Budget Book

ACTIVITY SUMMARY

DEPARTMENT PUBLIC UTILITIES

PROGRAM/ACTIVITY FIELD OPERATIONS

GOALS AND OBJECTIVES MISSION/PROGRAM DESCRIPTION Utility Field Operations is responsible for the day-to-day operation and maintenance of the water distribution system and the wastewater collection system. The water distribution system consists of more than 200 miles of piping with over 6,500 valves and 2,200 fire hydrants. Water distribution activities involve exercising system valves, collecting water samples, and making necessary system repairs in order to maintain adequate flow and pressure. PERFORMANCE MEASURES/SERVICE LEVELS *Maintain the wastewater system by making necessary repairs and preforming proactive flushing and cleaning. *Ensure the operability of valves on the water distribution system by routinely exercising and operating each valve. *Maintain water quality in the distribution system by performing monthly flushing activities and by responding to water quality complaints in a timely manner. *Maintain the water distribution system by repairing leaks and breaks in a timely manner.

FY 2022 Actuals

FY 2023 Actuals

FY2024 Target

Quantifiable Factor(s)

Actuals FY 2021

Activity Demand/Workload 1. Number of dead-end water line flushing events annually 2. Daily water allowance from Dallas without penalty (gallons) 3. Number of valves in the water distribution system* 4. Number of routine bacteriological samples to be collected annually

1260

16.0mgd 16.0mgd

14.5MGD 16.0mgd

6500

720 196

720 237

720 321

720 200

5. Number of repairs made on water system 6. Number of repairs made on sewer system 7. Number of water quality complaints received

42 85

17 91

123

100

Efficiency/Effectiveness Measures Field Operations budget per capita

$244.92

$312.74

$326.74

$278.03

61%

85%

68%

Field Operations budget as % of Public Utilities O&M budget

100%

1. Percentage of dead-end lines flushed monthly

<30 15%

2. Number of days water flow exceeds 14.5 million gallons

21%

14%

16%

3 Percentage of valves exercised annually

4. Percentage of bacteriological samples within regulatory compliance 5. Percentage of water repairs completed within 5 hours 6. Percentage of sewer repairs completed within 5 hours 7. Percentage of water quality complaints addressed within 2 business days

100%

ToC

215

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