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the more employees understand and have some control over their tax affairs, the less they will query any anomalies with their payroll department. At the time of writing, HMRC was creating support packs and webinars to help employers and employees through the new real time PAYE change. The Employer Bulletin will contain further details and we will of course publish any new information through News On Line . ● Agents – A bone of contention within the payroll industry is the ongoing inability of agents to access client information and to carry out tasks on behalf of clients. It was pointed out again at the MTD Forum that this goes against information in HMRC’s Your Charter (http://bit.ly/1ni9sPh) and the right to appoint an agent and have HMRC deal with that agent. It is hoped that HMRC’s Agent Services will attend a future meeting. ...whether you have brought a call to an HMRC helpline to an end before connecting to an adviser CIPP quick polls A member recently asked the policy team what we do with the quick poll information we collect. In providing some of the reasons we have for using the quick polls, this in turn answers what we do with the results. ● Informal consultation research – An example is the November 2016 poll where we asked if you include the number of hours paid for on a pay slip if the employee is hourly paid. We asked this question because a report from the Low Pay Commission (LPC) recommended (not for the first time) that the government consider requiring that payslips of hourly- paid workers should include the number of hours for which they are being paid. We have fed back the data we received to the LPC for consideration if the subject is consulted on further. ● Awareness – Where we have an indication that a legislative change or new requirement is not quite where it should be on an employer’s/payroll department’s agenda, we ask the question to increase
awareness; e.g. the gender pay gap. In a poll in May 2016 we asked if you were ready for reporting requirements from October 2016 (if applies to those employers with 250+ employees). Results showed that 35% of the 144 respondents were not aware of the requirement. We could then do a follow up news piece/ article/webcast/presentation to raise awareness. Just asking the question raises awareness. ● Policy Think Tanks – In advance of some of our Think Tanks, we may want a piece of information such as how many members operate a salary sacrifice scheme. This was a poll we ran at the beginning of 2016 and showed 88% of respondents do operate a scheme. ● Member feedback – Some of you may remember the emotive question we asked in May 2015 as to whether you have brought a call to an HMRC helpline to an end before connecting to an adviser. We asked this as so many members tell us about their issues. Well, as 91% said they had ended a call this led to a more in-depth survey in conjunction with HMRC and to follow-up surveys to measure improvements. We sometimes receive requests from members to ask a question. A recent one being the IR35 poll we ran in December 2015/January 2016. This was asking how public sector employers are planning on processing IR35 workers when the way the intermediaries legislation is applied to off- payroll working changes from 6 April 2017. ● Snapshot – These quick polls are only one question which is limited in length, as are the answers and the number available. The poll results show only a snapshot from those who chose to respond. There is no real detail received from these questions; however, they can be very useful for seeing a particular trend at a particular time or for getting an indication of how wide-spread an issue may be or simply to gauge an interest in a topic. Most of the results are incorporated into news items but there will be some that we don’t necessarily share at the time if they are for research that is currently confidential. All the results we have published can be accessed through our Policy News Journal under the quick polls section. n If you would like to take part in our latest poll it is situated to the right of all of our news items on the CIPP website.
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Call 0121 712 1000 to discuss your requirements or visit cipp.org.uk for more information.
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Issue 29 | April 2017
| Professional in Payroll, Pensions and Reward |
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