2024OW_NewsletterQ1_FlippingBook

CHECKING BOXES OFF THE

Tess Copperstone, Health Assistant, joined the OneWorld team in January 2024.

OneWorld patient improves mental health, seeks to help others do the same

Before Tess Copperstone joined OneWorld as a Health Assistant, she was a young woman struggling with her mental health in need of a new primary care clinician in Omaha. She had recently moved from a small town in Iowa and realized the 1.5-hour roundtrip drive for medical appointments was not feasible. At the time, Copperstone worked in the pharmacy department for Nebraska Medicine, and said the OneWorld patients she worked with who went to Nebraska Medicine for specialty care spoke highly of OneWorld.

“I took their experiences into consideration, and decided to call to make myself an appointment,” said Copperstone. “I was really struggling with my mental health, so I’m very grateful that I took the initiative to schedule that appointment and get the help that I needed.” The day of her appointment at the Teen and Young Adult Health Center South clinic, Copperstone walked into her assigned exam room with a written list of her needs. She began talking to Amy Lacroix, MD, Pediatrician, and said she immediately felt heard.

4 EXCHANGE | ISSUE 1 2024

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