OneWorld Pharmacists, Elizabeth Marquez, PharmD, and Amy Schafer, PharmD, lead the medication packaging program.
Amy Schafer, PharmD, worked with OneWorld clinical pharmacists to identify patients who needed help managing their medications and outreached to OneWorld clinicians. Today, the program has nearly 150 patients actively using this program for their medications. “This program provides a higher level of service,” said Dr. Marquez. “If the dosage is for a half pill, we split the pill in half so the patient doesn’t have to worry. We do all of the work on the back end to make sure the right dosage is going in the right pouch at the right time.” Before beginning the packaging process, Dr. Marquez said the team looks through the patient’s chart information to confirm current
prescriptions, look for upcoming appointments, possibilities for discontinuing a medication and adding or changing medications. This is done to ensure the prescriptions included in the patients’ pack are up-to-date and accurate. The pharmacy team also tracks when each patient’s current set of pouches will be out, when they are due for their next set and stays in contact with patients to make sure they are staying on track. In addition to accuracy, customization is a major part of the medication packing process. “We speak with each patient about their preferences for taking their medications,” said Dr. Marquez. “The packing process is very
ISSUE 1 2024 | EXCHANGE 7
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