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Payslip messaging With all employees receiving a payslip on a regular basis, payslip messaging can be an easy win to share news, updates or any ad hoc messages with the workforce. This year’s results shows only 19.17% of respondents use the payslip to communicate, a further reduction from 2022. This begs the question, is there a reason for the low numbers and a year- on-year decline, or is there a way to better use the function? Last year’s report showed that 79.11% of respondents used payslip messaging to communicate HMRC’s message, regarding the health and social care levy to employees. 76.57% of those respondents confirmed they did not receive any queries relating to the national insurance increase. As noted earlier, with a large number of queries received by a payroll department relating to the employees understanding of their payslip and tax code, payroll professionals benefit from signposting links to help guides like CIPP’s understanding your payslip tool on the payslip message.
OF RESPONDENTS USE THE PAYSLIP TO COMMUNICATE ADDITIONAL MESSAGING 19%
DO YOU USE THE PAYSLIP AS A METHOD TO COMMUNICATE OTHER MESSAGES TO YOUR, OR YOUR CLIENTS’ EMPLOYEES?
THIS IS A FURTHER REDUCTION FROM 2022
19% Yes
72% No
9% For some clients only
VIEW YEAR-ON- YEAR DATA
20
In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.
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