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Communication Previously identified concerns about payroll professionals not being able to provide financial advice could be the reason why 36.36% of respondents indicate that none of the answers apply to them. The most utilised methods of communication are through generic communication campaigns and during new starters inductions.
36%
None of these
36%
Generically through periodic communications campaigns
31%
At induction for new starters
17%
When employee benefits on offer change
14%
Dedicated financial wellbeing days
13%
When tax codes or National Insurance contribution rates change
8%
When colleagues take extended sick leave due to mental or physical illness
7%
When colleagues change working hours or patterns
7%
When colleagues take/share parental leave
7%
When colleagues return to work after a period of extended sick leave
6%
Information added to payslips
6%
When colleagues start transitioning into retirement from the age of Pension Freedoms
6%
When colleagues return to work after parental leave
6%
When colleagues receive a pay rise or promotion
5%
Other (please specify)
5%
When colleagues become subject to third-party deductions from salary
2%
When colleagues reach the age of 50/55, eg referral to MoneyHelper’s Midlife MOT
29
In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.
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