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October 2021 The Contractor’s Advantage
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The Beauty of Travel
Why I Want My Children to Experience the World
Japanese society that they had found ways to make traversing the mountain easier for those who wanted to experience it. Seeing those inns and stops along the way was like peeking into another world. While I no longer yearn as much to see specific parts of the world, I want to share those experiences with my children for that very reason. Travel expands your horizons and your mindset. You witness how other people live, and you realize that the way in which you have always experienced something isn’t the only way. The world is a vast place with diverse cultures, experiences, and people. That’s why, when people ask for traveling advice, I always recommend that they tour a new destination like the locals do. Sure, it’s fun to see the big touristy sites and experience the “must-see” locations. But traveling into a new part of a city in Asia or a small countryside in Europe is really the only way to truly experience a new culture. If you only visit the tourist locations when traveling overseas, you might as well just book a hotel room down the road from your house instead. It’s not a true representation of the culture. My wife and I are already planning an international trip with our children. Our first stop will likely be London, since it’s an easy destination to visit given we speak the same language. We also hope to take them to Paris and Rome. They may only be 6 years old and 9 years old, but I believe this is the perfect time to show them the world. Just as they are learning more about themselves, it’s important that they see the beauty and variety of the world. I have no doubt they will be great travelers, too.
If you’re a regular reader of our newsletter, then you know I spent most of my childhood traveling across the globe because my parents worked with the U.S. military. I’ve been to Europe, Asia, Australia, Africa, and much of the U.S., and I’ve had many unique experiences immersing myself in cultures that are completely different from the one I was born into.
One of these experiences was hiking Mount Fuji in Japan. It’s a rite of passage in Japan to “climb” the mountain, so many inns and cabins were built along the trail to allow those with less mobility, or those who were older, a refuge to rest as they walked the steep path to the summit. (It wasn’t so much of a climb as it was a walk up the mountain.) A group took a night hike over the mountain, and I joined them. Once we reached the peak, a sight of the sunrise took our breath away. It was a gorgeous sight, and to this day, it’s one of my favorite memories of my time overseas. But what stuck with me the most from that trek — beyond the gorgeous views — is the tradition and culture surrounding Mount Fuji. It had become so popular and so ingrained in
As life turns to a more normal pace, my hope is that you’ll find time for travel. It’s afforded me memories and experiences I will always cherish, and it’s made me into the person I am today.
Safe travels,
-Jeremy Wyatt
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3 Hiring Rules
All Businesses Need Right Now
workforces entering a more global stage, but it’s nowhere near impossible. Be honest about what your employee culture looks like and narrow down candidates from there. Remember , the most talented candidate with the worst attitude can kill your culture and spell disaster for your business. Ask your employees for help, too! Ask about the ideal traits they want in a coworker or arrange for second interviews as meet-and-greets to “test” the functionality of your team with your potential employee. Keep these second interviews light, as they are not so much about the skills the candidate possesses as they are about the attitude they bring to the team. Finally, train them right. This is often a forgotten part of the hiring process. Training new employees is just as important as finding the right candidate to hire. Employee churn is an expensive cost, and unless you equip your new employees with the right tools — and continue to train your team — you are going to keep incurring this cost. You’re hiring to keep employees and build a
Hiring can be a difficult prospect, but there is no sugarcoating it: Hiring is really hard right now. Remote work has widened the field of available applicants for many industries, but it’s also narrowed the availability for other industries, like restaurants and factories. Meanwhile, workers are staging a revolution of sorts, demanding certain lifestyle perks never before seen in the workforce. However, you’re not staring into an abyss without a parachute. There are tried-and-true methods — and a few new necessary ones — you can use to ensure you hire the right candidate the first time, allowing your businesses to build like never before. First, set a few non-negotiables. These are qualities, salary ranges, and skills you need every applicant in your hiring process to possess. For example, if you need someone who can run a specialty machine on your floor, you shouldn’t look to hire someone who only has office clerking skills. You can teach some things on the job — like Excel or phone
etiquette — but other things have to come with certifications, previous experience, and degrees.
business. When you train an employee right, you get an employee for life. (Or at least long enough to hold value!) Bonus: Get feedback! When you’re the boss, it’s hard to remember what it was like on the other side of the hiring table. Ask your newest employees about your hiring and training process. What did they like? What was missing? These answers can help you refine your process!
( Pro Tip: Always look at the salary listed! If someone is asking for compensation that’s completely above what you can offer, weed them out of your applicant group. This is an easy way to eliminate prospects. However, be open to negotiations.) Then, find the people who fit your culture — not the other way around . This can be difficult with
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HAVE A Laugh
The Deadliest Surgery in History
By the ‘Fastest Knife in the West End’
If you needed surgery in the early 1800s, it could be a death sentence. Before anesthesia, patients were awake and lucid the entire time. One of this era’s greatest surgeons, Dr. Robert Liston, was named the “fastest knife in the West End” because he was known for performing surgeries very quickly. One fateful day, Dr. Liston cut through his patient’s broken, infected leg with incredible speed — so incredible that he didn’t realize he had cut off two of his assistant’s fingers, too. The patient and assistant later died of gangrene. But theirs were not the only deaths that day. In those days, people found amputations morbidly entertaining. When Dr. Liston grabbed one of his knives, he whipped it too closely to one spectator, slicing through his coat. While he didn’t actually break the man’s skin, the spectator thought he’d been stabbed and died of shock.
Today, it’s the only known surgery with a 300% mortality rate.
Tap Into a Successful CEO’s Mind
How ‘The Outsiders’ Provides an Unconventional Road Map
What if you could harness the knowledge and skill possessed by some of the world’s top CEOs — specifically eight of them? With investment expert and author William N. Thorndike Jr.’s “The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success,” you can. After years of analyzing investments and the companies behind meteoric climbs on Wall Street, Thorndike has compiled stories, lessons, and tactics used by eight CEOs whose methods and beliefs don’t mirror those of other leaders — unconventional leaders like Virgin Group Founder Richard Branson or SpaceX and Tesla CEO Elon Musk, whose companies’ growth speaks volumes for their methodology. Thorndike examines the successes of various business leaders, like pet food company Ralston Purina’s CEO or Berkshire Hathaway’s top leader, to discover what makes these companies so successful, even as they quietly grow. Through his storytelling and deep-dive into the mindsets of these CEOs, Thorndike offers readers various perspectives on a different way to amass success. Thorndike also illuminates how many of these top business minds were quietly outpacing their loud, celebrity-like counterparts. For example, frugality is a major component of their success, while most others view a singular metric as the biggest determining factor in their company’s long-term success. Together, many of these top CEOs often value the
human elements of their business, attributing the people they have working for them as one of the most important parts of their company growth. As you read through the various lessons and experiences of these CEOs, you find models emerging. Some of the tactics may work for you, while others prove that unconventional methods were never out of the box to begin with. All told, Thorndike’s “The Outsiders” is a reminder that sometimes the quiet ones make the most progress. You can learn more about Thorndike’s book at Goodreads.com, or you can find it on Amazon.com or your favorite bookstore.
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Jeremy Wyatt jwyatt@harrisonlawgroup.com HarrisonLawGroup.com (410) 832-0000
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What Travel Gave Me
Hiring Woes? Try 3 Tips From the Pros
The Deadliest Surgery in History
‘The Outsiders’: A Model for Success
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Why You Need Introverts on Your Sales Team
The Sales Power of the Introvert
Now, that doesn’t make extroverts bad at sales. Instead, you can harness the power of the introvert and spread the wealth among your sales team by doing the following: 1. Establish Trust: Introverts have a powerful ability to connect one-on-one with whoever they are speaking to. They thrive on personal conversations, wherein they can build a rapport with one or two other people rather than a group. This trait is necessary for salespeople to acquire, as it makes prospects feel safe and heard. 2. Ask Questions: A long spiel about a product or service is overwhelming, especially when the person providing it feels like a total stranger. Before launching into a pitch, an introverted salesperson knows to ask questions, begging
When we think of
careers suited for extroverts, sales often springs to mind. After all, nothing could be more exhausting to an introvert than having to talk to dozens of people every day and maintain a positive demeanor to seal every deal.
However, a surprising study by the Harvard Business Review (HBR) disputes this belief.
The HBR reports that being an extrovert had no impact on a salesperson’s ability to sell; in fact, some of the negative qualities of being an extrovert, such as bravado and overt friendliness, are more likely to alienate customers. On the flip side, humility and modesty were two traits possessed by those who were 90% better than other sales people in their company. Interestingly, these traits often accompany an introverted personality. The reason, as Entrepreneur.com reports, is actually fairly simple. Being effective at sales does not require a profound skill for speaking or storytelling. Instead, salespeople need to be great listeners . This attention to detail and attentiveness to their subject is often found in introverts.
the prospect to lead the conversation and push the salesperson into the appropriate action for a sale.
3. Keep It Relational: People remember stories. They want to hear stories of success and failures, often applying the lessons from those stories to their own lives. Introverts can captivate an audience — maybe that’s why so many introverts are also authors — and salespeople have to strike that balance between sharing stories and listening.
For more guidance on how introverts can maximize a sales team, pick up Matthew Pollard’s book, “The Introvert’s Edge.”
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