AUGUST/SEPTEMBER 2023 £4.25
THE MAGAZINE OF THE FEDERATION OF MASTER BUILDERS
STYLISH AND SUSTAINABLE From roosting boxes for sparrows to self-generating power capabilities,
see how a fellow Master Builder converted an old barn into an inviting family home fit for modern living
MEET YOUR REGIONAL DIRECTORS Find out how these key FMB staff members make your voices heard
CARVE OUT YOUR NICHE How pursuing a specialist market segment can lead to big business wins
MASTER BUILDER AWARDS See who won in Scotland, Northern Ireland and the north of England
THE NEW-LOOK ISUZU D-MAX FORTUNE FAVOURS THE BOLD
PICK-UPOF 2023 THE YEAR
DRIVEN TO DO
SEE WHAT’S NEW AT ISUZU.CO.UK All fuel consumption and emission values are based on the new WLTP (Worldwide Harmonised Light Vehicle Test Procedure) test cycle which uses real-world driving data. Official fuel economy for the standard Isuzu D-Max range in MPG (l/100km): Low 25.1–27.6 (10.2–11.2). Mid 31.4–36.4 (7.8–9.0). High 36.0–39.4 (7.2–7.8). Extra-High 29.0–30.8 (9.2–9.7). Combined 30.7–33.6 (8.4–9.2). CO2 emissions 220–241 g/km. Visit Isuzu.co.uk or contact your local Isuzu dealership for more information.
Contents AUGUST/SEPTEMBER 2023 Industry update
Features
27 Shout it from the rooftops Outgoing FMB National President Jan Etchells says members need to maximise the benefits and resources available to them 28 Sustainable style The Roost by FMB member AJ Field Developments is an impressive conversion of an old barn into a sustainable home 32 Hubs of activity Find out what the FMB Regional Directors in England, Wales, Scotland and Northern Ireland are doing for their members
7 Welcome The FMB thanks outgoing National President Jan Etchells for her service and prepares for the FMB Presidential Elections in September 8 News The latest headlines from the industry 13 The FMB’s viewpoint Issues affecting the sector
14
Your FMB
Spotlight
36 Choose Contract Works Insurance The surprisingly affordable insurance cover is often overlooked by builders but really shouldn’t be 37 Save the date: FMB National AGM
14 The magic of Master Builders See who won at the 2023 Master Builder Awards ceremonies in the north of England, and in Scotland and Northen Ireland
The Annual General Meeting takes place on 25 September and can be attended virtually by members
Business support
32 27
41 Making members heard
21 Health and safety update
A round-up of key lobbying work that the FMB has been leading to ensure governmental policies support members 42 Member update A list of new members who have joined the FMB as well as those who have had to be expelled for not maintaining standards 45 Member news
Updates on health and safety matters to keep you and your team safe on site
22 The price is right
Builders need to find the right clients and be paid what they’re worth if they are to maintain a successful business
24 Carving out your niche
Moving into a specialised section of the construction market can be daunting, but the rewards are there to be reaped
An update from members in England, Wales, Scotland and Northern Ireland and devolved nations
Editorial Editor Bradford Keen bradford.keen@redactive.co.uk Head of marketing Isabelle Kihm Senior designer Will Williams Picture editor Claire Echavarry Publishing director Joanna Marsh
Advertising Advertising enquiries Lyndsey Camplin +44 (0)20 7880 6245 masterbuilder@redactive.co.uk
Master Builder has been carefully prepared but articles are published without responsibility on the part of the publishers or authors for loss occasioned to any person acting or refraining from action as a result of any view, information or advice included therin. Articles published in Master Builder do not necessarily reflect the opinions of the Federation of Master Builders Ltd nor can the Federation of Master Builders Ltd, the publishers or authors accept any responsibility for any claims made by advertisers.
@fmbuilders
Published by Redactive Publishing Ltd Fora, 9 Dallington Street, London EC1V 0LN www.redactive.co.uk
Production Production manager Aysha Miah-Edwards +44 (0)20 7880 6241 aysha.miah@redactive.co.uk
/FederationofMasterBuilders
FEDERATION OF MASTER BUILDERS David Croft House 25 Ely Place London EC1N 6TD Tel: 020 7025 2900 www.fmb.org.uk
@federationofmasterbuilders
Recycle your magazine’s plastic wrap – check your local LDPE facilities to find out how
Printed by Warners (Midlands) 01778 391000 warners.co.uk
5
Master Builder
www.fmb.org.uk
Our Exclusive Brands
For great quality, browse the entire collection online
Rated excellent
IronmongeryDirect’s exclusive own brands come with excellent quality reviews. Plus with up to 25-year guarantees, these products are built to last, and you’ll find everything you need at low trade prices.
0300 303 88 21 IronmongeryDirect.co.uk
Scan the code to shop our ranges
Welcome BRIAN BERRY
A fter months of hard work and celebrations across the UK, our eyes are firmly set on the FMB National Master Builder Awards, which are taking place very soon. More than 650 guests will attend our awards on Friday 22 September at The Grosvenor House Hotel, Park Lane, London.
National President Jan Etchells was elected during the pandemic and has steered the FMB during a very challenging time
Meet the FMB’s Regional Directors
As a membership organisation, run by members for members, we have a network of member- led Area Boards across England, Wales, Scotland and Northern Ireland. These Area Boards are looked after by a team of dedicated Regional Directors who serve as the FMB ambassadors across the country. On pages 32-35, we find out more about what the Regional Directors do to support members. Hopefully they will help inspire you to get involved with the FMB at a local level. Party conferences This time of year is also the start of the party conference season when our attention turns to topics that the political parties are debating. The FMB will attend the Conservative and Labour Party conferences to raise issues that affect our industry – from the need to build more houses and retrofit existing homes to tackling our skills crisis. Critically, we need a business environment that enables small businesses to thrive. The FMB will compile ideas and recommendations for its policy manifesto ahead of the next general election later next year. In the meantime, we have the remains of the summer to enjoy – an opportunity to recharge before the autumn season.
Well-known television presenter Nick Knowles
returns as host as we celebrate members’ fabulous work – from small to large builds – and our ever popular Heavenly Builder category. On pages 14-19, we shine the spotlight on winners from Master Builder Awards
ceremonies in Scotland, Northern Ireland and the remaining regions in the north of England.
Presidential elections Our national Annual General Meeting (AGM) takes place in September. This year, elections are held for the presidential team, with current National President Jan Etchells stepping down after three momentous years. Jan was elected during the height of the pandemic in 2020 and has steered the FMB during a very challenging time, from Covid to the current cost-of- living crisis. She has travelled across the UK to meet and listen to members, while overseeing a major review of the governance structure, which has put the FMB in a stronger position. In our interview with Jan on page 27, she shares her experience of being National President.
BRIAN BERRY, Chief Executive Federation of Master Builders
FMB National President Jan Etchells with FMB Chief Executive Brian Berry
7
Master Builder
www.fmb.org.uk
INDUSTRY UPDATE NEWS News
CONSTRUCTION INDUSTRY NEWS
Put more trades on migration list, says CLC After successfully ensuring a number of trades be added in March to the UK Government’s shortage occupation list (SOL) – relevant to the UK’s points-based immigration system – the Construction Leadership Council (CLC) is calling for more roles to be included. The report by the CLC’s Movement of People Working Group comes in response to calls for evidence from the Migration Advisory Committee (MAC), which advises the Home Office on immigration system reform. In March 2023, the CLC had the following added to the SOL:
Bricklayers and masons; Carpenters and joiners; Plasterers and dry liners;
Roofers, roof tilers and slaters; and Construction and building trades – fencers, steeplejacks, builders, etc.
CITB to test mental health
With a full review by the MAC in August, the CLC is urging the committee to add: Architectural and town planning technicians; Business and related associate professionals; Elementary construction occupations – general labourers and ground workers; Mobile machine drivers and operatives – plant operatives and piling rig operatives; Road construction operatives; Sheet metal workers; Steel erectors; and Welding trades.
T he Construction Industry Training Board (CITB) has updated its HS&E MAP test – essential for managers and professionals seeking black or white CSCS cards respectively – to include questions on mental health, along with five other key areas. The revised syllabus comes after the CITB’s 2021 survey of 10,000 UK managers and professionals who had taken the CITB HS&E MAP test in the previous two years. Respondents’ feedback led to the addition of the following test subjects: Mental health; Occupational health governance; Behavioural safety; Leadership; Emerging technologies; and Legislative compliance.
Garry Mortimer, Head of Operations at CSCS, said: “CSCS is pleased to have worked with CITB over the revision of its MAP test to help ensure that it meets our minimum standard required, which it does, ensuring that those individuals who take the test have the appropriate levels of knowledge and skills to carry out their role safely and to keep others safe in the process.” Tim Balcon, Chief Executive at CITB, said: “Our purpose is to support the construction industry in developing and maintaining a safe, skilled, and competent workforce, both now and in the future. To do that, we must move with the times to ensure our tests remain relevant – it’s about keeping people safe.” For more details, visit tinyurl.com/MB-CITB-MAP
8
Master Builder
NEWS IN NUMBERS
(l-r) Niall Gribbin, Director at Setanta Construction pictured with the Gallagher family, parents Courtney and Michael with their children Cillian and Liam, and Mark Gribbin, Director at Setanta Construction
5.4% Average increase in earnings for self-employed tradespeople in construction in April 2023
compared with April 2022. Source: Payroll company Hudson Contract
Family to live for free in Setanta’s SoLow Passive House
A family of four from Mid Ulster has been selected to live in Setanta Construction’s SoLow Passive House as part of a live research study in collaboration with Ulster University. Courtney and Michael Gallagher, along with their two children, Cillian and Liam, are able to live in the Magherafelt property rent-free for 12 months. In exchange, the family is participating in the research into life inside Ireland’s first volumetric modular house constructed to Passive House standards – the gold standard in ultra- energy efficient construction. The research will provide key metrics on the future performance of low energy dwellings, focusing on internal heat gains, energy usage, occupant behaviour, overall performance and cost savings. Mark Gribbin, Joint Director at Setanta Construction, said: “Passive House design is still considered by many as an energy
standard that only high-end projects could afford. We’re set to alter that thinking by applying complete Passive House standards to affordable housing. “SoLow Passive Homes are projected to use up to 80-90% less energy than traditionally constructed homes. Potentially, the financial impact could be huge as the resulting energy cost savings could eventually help break the cycles of financial hardship that cause people to depend more on affordable housing in the first place”. Niall Gribbin, Joint Director at Setanta, said: “We’re fully convinced of the advantages of building off-site Passive Homes with low embodied carbon, but to fulfill our assurances to potential homeowners and industry professionals we’ve committed to undertake a detailed study to examine the full benefits in comparison to conventional builds and further explore what works well for the ultimate occupants and the environment we live in.”
8.3% Likely increase in labour costs in 2023 due to the skills shortage.
Source: Construction cost consultant Currie & Brown
400 The number of employees Wates will train in suicide prevention as part of its charity partnership with PAPYRUS. Source: Wates
9
Master Builder
www.fmb.org.uk
INDUSTRY UPDATE NEWS
Major wholesalers are selling falsely certified circulator pumps, according to water solutions company Grundfos. Around one million pumps, which move hot water around homes’ heating systems, are sold in the UK each year. Grundfos says 10% or more have fake CE labels, with an investigation into one provider showing more than 25% with fake CE labels, which are meant to signify that the product has abided by strict eco-design rules. The fake certificates are reportedly applied to the pumps before being exported from China to the UK. A legitimately CE-labelled energy- efficient electronic pump costs roughly £100 while the fakes are around £30. But after-installation savings is where consumers lose out. Grundfos estimates that the average buyer will miss out on £110 savings a year on energy bills because the fakes do not efficiently move hot water around homes. Chris Skeen, Global Product Director at Grundfos, comments: “There have always been non-compliant pumps sold in small pockets of the country, typically in the smaller wholesalers. But what we’re seeing now is a seismic shift. “Grundfos has called on other legitimate manufacturers to talk about the issue and raise public awareness. We need people to understand the scale of this problem and how it is holding back the UK’s attempts to improve energy efficiency.” UK awash with illegal plumbing equipment
Brits say yes to heat pumps T hose who have had heat
their heat pump if they previously used electric heating oil or LPG boilers (80%) or gas boilers (75%); Heat pump users (67%) are more likely to be satisfied with running costs than those using gas boilers (59%); and Heat pump users reported high satisfaction levels overall but lower satisfaction when it comes to ease of use and control. Madeleine Gabriel, Director of Sustainable future at Nesta, said: “It’s time to put to rest outdated ideas that older homes don’t support heat pumps. The rollout of heat pumps across all property types in Britain is proving that the age of your house doesn’t have to be a big factor when deciding whether to get a greener heating system. “Heating homes with fossil fuels like gas contribute as much as 15% of the UK’s carbon emissions and so the switch to heat pumps is crucial for getting to net zero. This is the first time we’ve been able to get a fuller picture of the experiences of people keeping their homes warm with heat pumps, and the high levels of satisfaction are encouraging.”
pumps installed in older houses are just as likely to be satisfied with their heating as those in newer properties, says a major survey. Eunomia, commissioned by the innovation charity Nesta, surveyed more than 2,500 domestic heat pump owners and more than 1,000 domestic gas boiler owners in England, Scotland and Wales, in December 2022. Survey results showed that: 81% who have had heat pumps installed in their current home are as satisfied or more satisfied with heat pumps compared to their previous heating system; and 83% of heat pump owners in Victorian or older properties are as or more satisfied with their heat pumps. The conclusion, said Nesta, is heat pumps are likely to be effective across the range of residential property types in the UK. Survey data also showed that: Satisfaction levels between heat pump and gas boiler users are similar; Heat pump owners are likely to prefer
10
Master Builder
www.fmb.org.uk
NEWS IN NUMBERS
Greg Smith MP (left) meets with Van Watch founder Ray Stafford at Westminster to discuss how his Bill can help protect tradespeople from tool thieves.
£19.21bn The estimated UK construction market size in 2023 , after an anticipated recovery of 2.8%. Source: Sirius Property Finance
New tool theft law for England and Wales The Equipment Theft (Prevention) Bill has passed through the House of Commons and is expected to be signed into law by the King later this year. The new law in England and Wales will require that technologically- enabled security features be applied to frequently stolen tools and equipment to make it harder for thieves to sell stolen goods. Manufacturers and resellers of high- value tools will need their products to be marked, registered, and traceable if stolen, reducing the likelihood of thieves selling stolen tools. Forensic marking also helps police with prosecutions and increases convictions. Speaking in the House of Commons, Greg Smith MP said: “They are not stealing power tools to do some The Retrofit Academy enrols 5,000th learner
DIY at home. They are stealing that equipment to sell and monetise it and if they cannot do so because of forensic marking, they will not steal it in the first place.” Ray Stafford, Founder of anti-tool theft campaign Van Watch, said: “Disrupting the business model of tool crime is a critical step forward, and we welcome both Greg’s Bill and the Police Minister's commitment to provide police manpower to enforce it. We call upon Police and Crime Commissioners and Chief Constables to ensure that the Minister's words are backed by action. “We hope that individual tradespeople and the organisations representing them will respond to the consultation and make it clear that they back the Bill. We also call upon tool manufacturers and resellers to engage constructively with the Home Office and play their part in bearing down on this crime that so plagues their customers.”
14% Increase in self-employment in UK construction in recent months – the steepest climb in 15 years. Source: ONS
“Decarbonising millions of existing homes is vital if we are to fulfil the Government’s aim of achieving net zero by 2050. To ensure this goal is reached, we need to collaborate and work together to have enough qualified personnel to carry out retrofit at scale. “While we’re pleased to have passed the milestone of enrolling 5,000 professionals to be trained as skilled and qualified retrofitters, work is well underway to ensure we reach our goal of 200,000 by the end of the decade. By continuing as the driving force in retrofit knowledge and skills, we can help to achieve net zero.”
The Retrofit Academy has enrolled more than 5,000 learners to its range of retrofit training courses to qualify as retrofit advisors, assessors and coordinators. The qualified retrofitters, who have opportunities to work with or for local authorities, housing associations and their contractors, specify and install additional energy-efficiency measures that were not included in a building’s design. The Retrofit Academy aims to train half of the 400,000 qualified retrofitters the UK needs to carry out retrofit works in homes to achieve net zero by 2050. David Pierpoint, Chief Executive at The Retrofit Academy, explained:
11
Master Builder
www.fmb.org.uk
PRICING UP PUT THAT PENCIL DOWN
Don’t get worked up working out your quotes. Use our estimating service to: FIGURE OUT THE QUANTITIES OF EVERYTHING YOU’LL NEED CALCULATE YOUR MARGINS PUT TOGETHER A PROFESSIONAL QUOTE FOR YOUR CLIENT So that you can crack on with doing the real work.
10 % OFF FOR FMB MEMBERS use discount code FMBSAVE10*
For more information SEARCH JEWSON BUILD AVIATOR
IN PARTNERSHIP WITH
*Terms and conditions apply. Offer ends 30th September 2023.
INDUSTRY UPDATE VIEWPOINT
The FMB gives its viewpoint on the headlines affecting the construction sector Viewpoint
The fastest fall in house building activity since May 2020 should ring the alarm for the Government to act, said the FMB in response to data from S&P Global / CIPS UK Construction PMI. Brian Berry, Chief Executive of the FMB said: “The Government needs to recommit to building 300,000 homes every year to give hope to consumers and house builders alike that it is serious about increasing the housing supply. “What is very concerning is that the Government lacks a clear plan to solve the housing crisis, resulting in a softening housing market, increasing house prices, and more people stuck in rented accommodation. While there are plenty of complex issues holding back house building, fundamentally, we just need the Government to get to grips with delivery and allow more local house builders to deliver high-quality homes to their communities.” Government must stop fall in house building
RMI building work rebounds
building fewer and not more homes amidst this growing housing crisis is a worrying sign for consumers, builders and the Government alike.” Berry concluded: “The FMB’s survey shows the effect inflation is having on SME building companies, resulting in them having to raise their prices to stay afloat – 10% of FMB member companies are at risk of closure. We are far from having certainty in the building industry but at least there are some signs that we are starting to move in the right direction.”
Repair, maintenance, and improvement (RMI) building work has rebounded in the first three months of the year. The FMB’s State of Trade Survey shows: Workloads are up by 12% compared with Q4 2022; and Enquiries are up by 14% compared with the previous quarter. Brian Berry, Chief Executive of the FMB, said: “Whilst it’s good news for domestic building work, it is very concerning that house building is still in negative figures, despite a slight increase in reported workloads. The fact we are
Labour backs builders not blockers
The FMB welcomes the announcement by Sir Keir Starmer MP that the Labour Party will back house builders to deliver more homes as house building targets fall to record lows. Brian Berry, Chief Executive of the FMB, urged those in power to give small local house builders the opportunity to build new homes, given that they currently deliver 10% of all new homes, down from 40% around 30 years ago.
Sir Keir Starmer
Berry said: “We have not been building enough homes to address the housing crisis, resulting in overcrowding and young people unable to get on the housing ladder. The proportion of people aged 25-34 who owned a home in 1989 was 51% but now it’s just 28%. We must get back to building homes, with small, local house builders delivering high-quality homes fit for their communities.”
13
Master Builder
www.fmb.org.uk
EXCELLENCE 2023 MASTER BUILDER AWARDS
THE MAGIC OF MASTER BUILDERS All of the 2023 Master Builder Awards celebrations are now complete, with several winners announced at ceremonies across the northern regions of England, and in Scotland and Northern Ireland
A wards season is a powerful reminder of the impressive work that Master Builders do across the UK. With all of the ceremonies in England, Wales, Scotland and Northern Ireland now complete, the focus is on the National Master Builder Awards in September. But before that, let’s marvel at the winning projects from England's North, Scotland and Northern Ireland.
3
The winning projects published here reflect the results of award ceremonies that took place in late May and June, including the North (North West, Northern Counties, and Yorkshire and Trent), Scotland, and Northern Ireland. Ceremonies for Southern Counties, South West, Central, London and Cymru were published in the June- July 2023 edition of Master Builder . The published photos are only a selection of the winning projects. Visit the website for more details and images: www.fmb.org.uk/mbawards
6
2
8
14
Master Builder
www.fmb.org.uk
CELEBRATING EXCELLENCE
2023 Northern Counties Winners: Apprentice of the Year: Kaidan Bradley Radford of Radford Construction Services Ltd ( 1 ) Bathroom Project: I J Curry & Son Ltd ( 2 ) Building Company of the Year: R & B H Alderson Ltd ( 3 ) Commercial or Public Sector Project: Radford Construction Services Ltd ( 4 ) Commercial or Public Sector Project (Highly Commended): J Carter Construction Ltd ( 5 ) Heavenly Builder of the Year: Andrew Radford, Radford Construction Services Ltd ( 6 ) House Builder Award: Mcknight & Son Builders ( 7 ) Kitchen Project: Sheraton Design & Build Ltd ( 8 ) Large Renovation Project: J Staley (Stonework) Ltd ( 9 ) Large Renovation Project (Highly Commended): A & B Joinery ( 10 ) Medium Renovation Project: Scott Bricklaying and Building Limited ( 11 ) Medium Renovation Project (Highly Commended): Carrock Homes Ltd ( 12 )
9
1
1
7
11
5
10
12
4
15
Master Builder
www.fmb.org.uk
EXCELLENCE 2023 MASTER BUILDER AWARDS
7
4
5
2023 North West Winners:
Apprentice of the Year: Rhys Barber of Cheshire Building and Joinery Ltd ( 1 ) Building Company of the Year: E P Muldoon Building Contractors Ltd ( 2 ) Heavenly Builder of the Year: Chris Shaw of T D G Contracts Ltd ( 3 ) House Builder Award: C B Homes Ltd ( 4 ) House Builder Award (Highly Commended): Tricklebank Ltd ( 5 ) Kitchen Project: J C Building Services ( 6 ) Large Renovation Project: A J Field Developments Ltd ( 7 ) Large Renovation Project (Highly Commended): Wickstead Developments Ltd ( 8 ) Medium Renovation Project: J C Building Services ( 9 ) Medium Renovation Project (Highly Commended): Bespoke Brickwork and Building Ltd ( 10 ) Small Renovation Project: Cheshire Building and Joinery Ltd ( 11 )
9
5
11
6
1
2
3
8
10
16
Master Builder
www.fmb.org.uk
CELEBRATING EXCELLENCE
8
5
4
7
5
12
11
3
9
1
2
2023 Yorkshire & Trent Winners: Apprentice of the Year: Jordan Hopkinson of James P Spencer Ltd ( 1 ) Bathroom Project: Misura Ltd ( 2 ) Building Company of the Year: Paul Richardson Plastering & Building Contractor ( 3 ) Commercial or Public Sector Project: Rhodes Joinery & Building Services Ltd ( 4 ) Commercial or Public Sector Project (Highly Commended): Misura Ltd ( 5 ) Heavenly Builder of the Year: C Williams & Sons ( 6 ) House Builder Award: Keigar Homes Ltd ( 7 ) Kitchen Project: IPSUM (UK) Ltd ( 8 )
6
Large Renovation Project: Mack Construction ( 9 ) Large Renovation Project (Highly Commended): York Builder.com Ltd ( 10 ) Medium Renovation Project: Peter Armitage Ltd ( 11 ) Sustainability Award: D L E Construction Limited ( 12 )
10
17
Master Builder
www.fmb.org.uk
EXCELLENCE 2023 MASTER BUILDER AWARDS
9
2023 Northern Ireland Winners Apprentice of the Year: Matthew Graham of Rahoran Ltd ( 1 ) Bathroom Project: Marlfield Joinery and Construction Ltd ( 2 ) Building Company of the Year: Lowry Building & Civil Engineering Ltd ( 3 ) Building Company of the Year (Highly Commended): McKelvey Construction Ltd ( 4 ) Commercial or Public Sector Project: Setanta Construction Ltd ( 5 ) Commercial or Public Sector Project (Highly Commended): Lowry Building & Civil Engineering Ltd ( 6 ) Heavenly Builder of the Year: James Wylie Building & Joinery ( 7 ) House Builder Award: MRPX Construction Ltd ( 8 ) Kitchen Project: Nickell & Richmond ( 9 ) Large Renovation Project: Gareth Roddy Building Ltd ( 10 ) Large Renovation Project (Highly Commended): G M Construction ( 11 ) Medium Renovation Project: NMC NI Contracts Ltd ( 12 ) Small Renovation Project: James Wylie Building & Joinery ( 13 ) Sustainability Award: Moffitt & Robinson Construction Ltd ( 14 )
2
1
8
4
5
12
6
7
3
Your invitation to join the celebration 2023 National Master Builder Awards Ceremony Friday 22 September 2023 12.00pm – 6.00pm
11
Grosvenor House Hotel 86-90 Park Lane London W1K 7TN
10
14
13
18
Master Builder
www.fmb.org.uk
CELEBRATING EXCELLENCE
2023 Scotland Winners: Apprentice of the Year: Noah Archibald of Haldane Construction Services Ltd ( 1 ) Bathroom Project: Thistle Trade Group Ltd ( 2 ) Building Company of the Year: Haldane Construction Services Ltd ( 3 ) Commercial or Public Sector Project: O'Mac Construction Limited ( 4 ) Heavenly Builder of the Year: Pamela and Kevin Wilson of Kevin Wilson Joiners and Building Contractors ( 5 ) House Builder Award: Coldwells Build Ltd ( 6 ) House Builder Award (Highly Commended): Stuart Livingstone Joinery Ltd ( 7 ) Kitchen Project: Thistle Trade Group Ltd ( 8 ) Kitchen Project (Highly Commended): CTJ Services Ltd ( 9 ) Large Renovation Project: Coldwells Build Ltd ( 10 ) Medium Renovation Project: H M Raitt & Sons Ltd ( 11 ) Small Renovation Project: CTJ Services Ltd ( 12 ) Sustainability Award: True Build Trade Services Ltd ( 13 )
2
9
3
13
6
8
Celebrate with Nick Knowles!
Winners from the local ceremonies will go on to compete as finalists for a national award in their category. The National Master Builder Awards ceremony will be held from 12.00pm on Friday, 22 September 2023 at Grosvenor House Hotel in London. We’re thrilled that Nick Knowles will be joining us again as our host for this special celebration. One lucky winner will take home the trophy for 2023 Master Builder of the Year and a new Isuzu D-max Utah Pick Up truck, worth over £37,000, thanks to our national headline sponsor, Isuzu. The event will bring the building community together to celebrate the achievements of Master Builders across the UK. Members are welcome to invite family, friends, colleagues and their clients. Attendance at the ceremony is open to all members – even if you’re not in the running for an award – so why not make a weekend of it in London and enjoy a fun day of networking with fellow members? Tickets are £125 + VAT per person. Get yours at tinyurl.com/MBA-national-book
7
4
5
1
10
11
12
19
Master Builder
www.fmb.org.uk
WANT TO GENERATE OR CONVERT MORE BUSINESS? Promote UK…The UK’s Leading Digital Marketing Company
FREE WEBSITE with any Google package CODE: FMBPUK
3 3
3 3
Stunning WEBSITES 1st Page GOOGLE
Unlimited AMENDMENTS 1st Class SERVICE & SUPPORT
Promoting Master Builders on GOOGLE With Google usage higher than it has ever been, it is more crucial than ever before for your business to be found online .
As the chosen FMB digital marketing partner, Promote UK are offering a FREE, bespoke and fully responsive website to any FMB members who purchase a Google Page 1 promotional package. Enhance your online shop window and be found online. For more information or for a FREE report on your current website, please email fmbmembers@promoteukltd.com using code: FMBPUK or contact your dedicated FMB member Account Manager on 07557 309377.
THE NEW CORDLESS M-CLASS 40V X2 (80V) XGT M-CLASS DUST EXTRACTOR: VC006GM M-Class cordless dust extractor powered by two 40V Max XGT Li-Ion batteries LQVHULHV 90D[ $XWRPDWLFVHOIFOHDQLQJųOWHUV\VWHP ZLWKWZLQųOWHUV :HWFDSDFLW\/'U\FDSDFLW\/9DULDEOHVSHHGGLDO+RVHVHOHFWLRQGLDO /RZDLUŴRZZDUQLQJEX]]HU$:6 $XWRVWDUW:LUHOHVV6\VWHP FRPSDWLELOLW\ 0D[6HDOHG6XFWLRQN3D0&ODVVGXVWSHUPHDELOLW\OHVVWKDQ)LOWHU FORJJLQJQRWLųFDWLRQ&DVWHUORFNLQJPHFKDQLVP/DUJHUHDUZKHHOV&RPSDWLEOH ZLWKSDSHUGXVWEDJ0DNSDFFDVHFRQQHFWLRQRQWRSRIH[WUDFWRU
X2 40V MAX
M
M
makitauk.com/product/VC006GMT21
FMB Master Builder.indd 1
14/06/2023 3:50 pm
BUSINESS SUPPORT HEALTH & SAFETY
The latest news and updates on health and safety in construction to help you and your workforce stay safe on site HEALTH SAFETY &
Woodwork businesses are not protecting employees As many as 78% of businesses that regularly engage in woodwork practices, including carpenters and joiners, were found by HSE not to be protecting their employees’ health. These employers had not taken adequate steps to reduce workers’ exposure to wood dust, which poses risks of sino-nasal cancer, occupational asthma and dermatitis. The HSE took more than 400 enforcement actions against the guilty businesses, mandating provision of suitable respiratory protective equipment (RPE) and ordering employers to conduct regular reviews of their employees’ health. More than 12,000 deaths occur each year as a result of lung diseases linked to wood dust exposure at work. Additionally, carpenters / joiners are four times more likely to suffer from asthma than the average UK worker. The HSE will inspect woodworking businesses throughout 2023/24 as part of its Dust Kills
Drop in scaffolding accidents
Scaffolding-related accidents are at their lowest rates since records began in 1975, according to the National Access & Scaffolding Confederation (NASC). The number of incidents have dropped by more than 25% between 2021 and 2022: 67 incidents in 2022; 90 incidents in 2021; and 81 incidents in 2020.
to miss work for a week or more, and 10 falls from height. ‘Manual handling’ was identified as the leading cause of injury, with ‘slips and trips’ falling to second place for the first time in 18 years. The report can be viewed at tinyurl.com/NASC- scaff old
Of the 67 incidents in 2022, there were 13 major injuries causing workers
campaign. Find out more at: tinyurl.com/MB-dustkills
Beware LPG forklifts Health and Safety Executive (HSE) has warned of fires in some LPG-powered forklift trucks. Repeated attempts
Risk management skills shortage Key health and safety responsibilities in UK construction risk being overlooked due to a shortage of qualified candidates and an ageing
Safety regs to remain in force The UK Government has scaled back plans to ‘sunset’ thousands of rules pertaining to standards and safety at the end of 2023. The EU Retained Law Bill was due to nullify European laws including those pertaining to Construction Design and Management (CDM), Management of Health and Safety at Work, Work at Height and the Personal Protective Equipment (PPE). Now, the year’s end will see the scrapping of just 600 specifically named laws, which do not include the aforementioned regulations. More information on the EU Retained Law Bill can be found at tinyurl.com/MB-bills
to get forklifts running can lead to the sudden release of LPG deposits, which can ignite and set fire to the surrounding environment. If you encounter difficulties starting your forklift, do not persist – get off the truck and contact a competent maintenance engineer to investigate the issue. For full guidance visit tinyurl.com/MB- HSE-LPG
workforce, according to a survey by the Association for Project Safety (APS). Whilst some vacancies are filled, they tend to be by those already working in the industry, with little indication of new interest from younger generations. APS warned of “dire” consequences for health and safety if the skills shortage is not addressed. Survey
findings can be viewed at tinyurl.com/MB-APS- shortage
21
Master Builder
www.fmb.org.uk
BUSINESS SUPPORT FAIR PAYMENT
N aive and keen – that’s how Nik Nelberg, describes himself in the early days of running his business. “An award-winning architect asked us to price a glass extension. We were naive but keen,” says the Managing Director of FMB member Earl & Calam Design & Build Ltd in London. “The drawings looked minimal, and the architect convinced us just how simple this build would be.” But you can guess what happened next. “We won the job after the architect picked apart our price and reduced it further. We soon found out how much work it takes to build to minimalist detailing – only after being tied to a JCT contract. Later we learnt the project wasn’t even going ahead – until we came along – because the other builders’ bids were way over the client's budget. Needless to say we lost a lot of money.” Many builders will sympathise with this story.
Six key questions 1. Where are the gaps in your pipeline? To achieve your target turnover, determine how many projects are required, at what value, and how many can be run simultaneously. 2. What’s your success rate? Calculate the number of jobs to achieve your pipeline of work. 3. How do you find these opportunities? Via social media, word-of-mouth referrals, advertising or online directories like Houzz UK. 4. Do you have a pricing process? Ensure the pricing process is consistent, follows a framework, and is quoted correctly and accurately. 5. How do you present your price? Consider an official brochure that includes company information and client reviews. 6. What sets you apart from the competition? Communicate your unique value proposition to prospective clients.
Demonstrating value Winning the right work is more likely when clients see your value. The “value for money” point, Coulter explains, is the sweet spot at which both the business owner and customer are happy with the price-to-value ratio. This is achieved by: Demonstrating what sets you apart from the competition; and Showing how this offering is worth the cost to clients. Nelberg says: “The module has given us confidence to understand that we offer a brilliant solution. It has taught us how to market that solution to customers so they can tell us apart from builders quoting lower prices because of the better value we offer. “We have been working for years to offer a design and build service that allows customers to choose wisely how they spend their money. We show them that we deliver a quality service at a mutually agreeable price that allows our business to make a small profit while best serving our customers.” Define your purpose Perhaps surprisingly, being paid what you’re worth is less about chasing money and more about defining your purpose.
savvy, but he still found value in completing the FMB Pilot Coaching Programme – particularly the module on winning work and being paid your worth. “If we charge the right price, our business runs smoother and we are able to better serve our customers. No more undercharging from fear of being thought of as a rip-off builder or worrying about not winning the work,” Nelberg explains. This was one of his key takeaways from the coaching programme. “We need to be clear with clients that we offer a lot more than a great end product. We have the knowledge and experience to design and build to their budget, work honestly and take the stress out of investing money into their property.” Construction Coach Maria Coulter, who has been leading the coaching programme, says SME builders should charge clients a price that is worthy of their work. The first step, she says, is asking sensible questions to help win the right kind of work.
Fortunately for Nelberg, years later, he’s a lot more
Winning work and being paid what you’re worth go hand in hand for successful builders. Here’s how to ensure you get it right THE PRICE IS RIGHT
22
Master Builder
www.fmb.org.uk
FAIR PAYMENT
perceptions and general opinions about our field. This reality of broken trust and historic damage means clients are sometimes nervous or jaded when engaging with us.” Having a clear purpose and business values – behaviours that support that purpose – is going to be fundamental to building trust with clients, which leads to better relationships, and fairer profits worthy of your efforts. Prove your worth When a business proves its worth and develops trust with clients, Terlecki argues, customers will also see the value that quality contractors
nuggets to think about and apply. It provided us with an opportunity to sharpen our focus and goals, which has led to us implementing strategies to move us towards a more positive and healthy environment, quality projects and a resilient business.”
bring, and why budgets need to account fairly for the cost of experience and expertise. And business owners can better manage clients’ expectations, which are often out of touch with reality due to variations in estimations, budget settings and service levels, along with what clients see on social media. The lessons from the coaching programme have been valuable, Terlecki says. “Maria Coulter has facilitated the FMB pilot coaching programme superbly with encouragement and real
Coulter says to focus on: ‘Why’ – or your purpose. What’s your cause? What do you believe in? ‘ How’ – or the process. The specific actions to take to realise your why. ‘What’ – or the result . How do you show the proof of your why? “Purpose isn’t about money,” Coulter explains. “It's what makes people want to buy from you. It sparks an emotional connection.” What does your business promise customers? Is it their dream family home? A place of refuge? Return on their most significant financial investment? “Know and be clear about the purpose, vision and mission of your business. And understand that customers are buying more than just your labour,” says Carl Ryszard Terlecki, Managing Director of FMB member Terlecki Ltd in South East England, who also completed the FMB coaching programme. Terlecki says construction can feel a bit like the “Wild West” at times and clients think this way too. “We need to do a better job as industry professionals to elevate the
23
Master Builder
www.fmb.org.uk
BUSINESS SUPPORT NICHE MARKET
Pursuing a niche in the construction industry can feel daunting, but the risks could well be worth the rewards CARVE OUT YOUR NICHE
P ursuing a niche construction companies – as it means saying no to general building work in favour of a narrower, more specialised section of the market. “The biggest concern was that there’d be a lack of enquiries given the niche product,” says Gary Finnie, Managing Director of FMB member Garden Rooms & Glamping in Scotland. “But I soon realised the spin-off market can be a big decision to make – especially for smaller products would carry me through the quieter days or turn into a secondary business if growth allowed.”
to something I could have tighter control of by supplying smaller buildings but still being involved with innovative design and construction methods. With garden rooms and holiday lodges, I can carry out most job functions myself, from ground works to joinery and painting if required. “I only call in subcontractors for electrics and plumbing for a complete installation or if I need to pull up the slack if my team is behind. I rely much less on others to complete a contract. If growth demands that I expand the team, the simpler design means things are easier to control.”
For example, in addition to Finnie’s main work of designing and building garden rooms and glamping pods, he has created a second trading brand, Ground Screws Scotland, to provide foundations more sustainably for domestic and commercial projects by reducing installation time when compared with concrete, while also minimising disruption to the environment. It’s worth pointing out that Finnie’s additional spin-offs are in markets that are even more niche: sauna units, cinema rooms, BBQs or pop-up kitchen pods, toilet and shower units, and solar power units.
Going niche, Finnie explains, has been a positive experience. “We have created a seamless modular building process that is innovative and non-invasive. The installation of a client’s garden studio is quick and hassle-free. And the experience is one of collaboration and communication to ensure their bespoke garden studio is exactly as they want it to be, with the best craftsmanship available.” Searching for control Before specialising, Finnie was working as a general contractor on renovations and extensions. “My main motivation was to downsize
24
Master Builder
www.fmb.org.uk
NICHE MARKET
all projects to have a number of case studies to show clients your successful track record. Equally, to succeed, builders need to fully commit to their niche. “Some have a difficulty saying no to the work they don’t really want,” Warner explains, “and try to sit in several different boxes at the same time. This can be due to a lack of confidence in their abilities to win sufficient work to keep revenues at a consistent level.” Warner says before going niche, builders should be able to answer: What sets me apart? What value do I provide that other builders don’t? What social proof can I provide to prospective clients; for example, case studies, testimonials, images, videos that demonstrate I am the builder of choice? Being able to show what makes your service unique and valuable is essential. Create an impressive and informative brochure to share with prospective clients, and align it with the branding on your website and social media channels, Warner advises. And, of course, as with all building projects, be professional and treat clients with respect. “Have a few clients who are willing to be spokespeople to any prospective clients who would like to speak to someone who has used the builder’s services for similar projects,” Warner says. “Make sure your quote goes out promptly, is branded and detailed, so that any competitor’s quotes can be compared.” Get this right, Warner says, and you can expect a career of greater “enjoyment and fulfilment” – and potentially higher profits too.
Finnie’s advice for going niche
For fellow FMB members who are contemplating moving into a niche market segment, Finnie says to: 1 Carry out as much market research as you can, with plenty of focus on supply and demand; 2 Look into spin-off products and services to support your income. “Often the spin-off is at a lower volume than your main business so ensure that you have the capability to carry this out profitably with the same enthusiasm and skill, or have the contractors on hand to do so,” he warns; and 3 Be ready for a “culture shock” when it comes to marketing and selling your product, which will very likely require a far more “personable experience than a lot of SMEs are used to”.
Glamping pods and garden rooms have provided a profitable niche for FMB member Garden Rooms & Glamping in Scotland
Finnie’s in a strong position now, but finding his niche has not been without challenges. Chief amongst them has been forming relationships with specialist suppliers of high-end materials to make his garden rooms really “stand out from the crowd”. Especially since he chose to use structurally insulated panels (SIPs), requiring only the most trusted and experienced suppliers. “I needed admin support and trusted supply and structural guarantees,” Finnie explains. “Product selection and supplier relationships have taken some time to get right – and it’s on-going – but it ensures I always provide
a turn-key service to clients when required.” The effort has been worth it. Finnie explains: “By going niche I’ve found myself with slightly less competition and a little more trust from clients, which gives me a more relaxed atmosphere and has brought the enjoyment and enthusiasm back into my work. “I look forward to designing and building, which has been the most enjoyable part of a new-start business, which at first sounded very daunting.” Mistakes to avoid Not all builders who pursue a niche succeed. So it’s essential to lay sturdy foundations.
Alison Warner, Founder of Evolve and Grow Coaching, says that when people fail in their foray into a niche market, it’s usually due to lacking a clear vision, mission and values. “These need to be clearly articulated so your ideal client recognises instantly that you have the experience and credibility to meet their needs.” Additionally, it’s important to have a concise and easily expressed brand proposition. Potential clients need to know exactly what you’re offering. Demonstrating expertise can be difficult, particularly at the early stages of operating within a niche. Warner recommends documenting
25
Master Builder
www.fmb.org.uk
NEW PRODUCT
Pre-painted board, ready for graphics
Just landed! Our NEW pre-painted OSB is a blank canvas, perfect for applying for marketing messages and graphics. With all the inherent properties of our popular OSB3, 6WHUOLQJ26%=HUR3ULPHG3OXVKDVDSULPHGWH[WXUHG¿QLVK and is designed for hoardings, screening, exhibition stands and walkways etc, inside or out.
i
SterlingOSBZero.com
INTERVIEW JAN ETCHELLS
J an Etchells is most excited when FMB members maximise the value of their membership. Like that time during lockdown when a member completed every available e-learning course. “He did every one because they're brilliant. And they didn’t cost him anything because they’re included in his membership fee,” says
Those that didn’t meet the high standards were expelled. “I wanted to be able to tell Joe and Jill Public with hand on heart that every single member has passed inspection,” Etchell says. “Because shouting from the rooftops about how brilliant Master Builders are is one of the most important things the FMB can do to help members grow their businesses.” App for efficiency Etchells is eager about the new FMB app and how it will benefit members. “When a builder is on site, their phone is their office,” she says. “They order supplies, make payments, communicate with clients and subcontractors. The FMB app means they'll easily be able to access all of the important information they need whenever they need it.”
badge of quality. That’s an important part of it, but there’s so much more. “We need to bang on to members about all of the membership perks and resources right at their fingertips. We need to help
concedes that “in a living, breathing entity such as the FMB the goal posts are always shifting” and success will look different depending on where you’re standing. Regardless, she’s positive about having helped members, streamlined administrative processes such as the Articles of Association, and found ways to forge deeper connections. She fondly refers to the creation of her ‘Presidents’ Meeting’, which connected Presidents from around England, Wales, Scotland and Northern Ireland to make everyone aware of the challenges facing members. To her successor, Chris Carr, currently FMB National Vice President, Etchells offers advice: “Attend every meeting to understand what other builders and areas are going through. The members are fabulous. When you really listen to their experiences you’ll find out how best to help them.”
them to help themselves.”
Elected National President in 2020 during the peak of Covid, Etchells
Jan Etchells
recalls the success of the first fully online Master Builder Awards in 2021. “It was amazing. The staff were incredible at managing all the tricky logistics online.” Nevertheless, Etchells prefers in-person ceremonies, because interacting with other members face-to-face has been one of the biggest pleasures of her presidency.
Etchells, outgoing FMB National President and Director of Syntonic Kitchen Technicians Limited. Or how about the time she saved a member loads of money by encouraging him and his team to complete the Asbestos Awareness training for free online. “They just sat two to a computer, completed the course and got a certificate at the end,” Etchells recounts. As happy as these stories make her, she still feels that the FMB could do better. “Some members think their membership is just about a
Past performance Looking back at past
Motivating factors Serving members has
achievements, Etchells wishes she had done more. But she
motivated all that Etchells has done during her presidency. For example, she made it her mission that the FMB inspects every member’s business.
Travelling around England, Wales, Scotland and Northern Ireland to meet members has been a true privilege, says outgoing FMB National President Jan Etchells SHOUT IT FROM THE ROOFTOPS
27
Master Builder
www.fmb.org.uk
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52Made with FlippingBook Online newsletter maker